Karen Boll | Page 10

Friendly,knowledgeable, accommodating. Went to Hawk Ford in OakLawn for labor day sales event to see the Escape. They helped me with all my questions between the different trim levels. I Went to Hawk Ford in OakLawn for labor day sales event to see the Escape. They helped me with all my questions between the different trim levels. I wanted a certain color and trim package which they were able to bring from another Hawk Ford. Everyone from sales to finance to management was extremely friendly and knowledgeable. I purchased my new Escape SEL in the color I wanted with the panoramic sun roof and the safety package. Overall great experience and highly recommend dealer. More

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Fast service response to emergent situation. Fast service response to emergency situation of oil light on.. Short wait. Good service. Appreciated the quick lane. Other dealership did not have qui Fast service response to emergency situation of oil light on.. Short wait. Good service. Appreciated the quick lane. Other dealership did not have quick lane. Had to wait for cars with mechanical issues. More

by Ford Review Verified Customer Verified Customer

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Came in for an oil change on 2016 left with 2019 Escape Awesome experience from the burial phone call until I drove off the lot with my new 2019 Escape! I initially came in for a walk in appointment at Qu Awesome experience from the burial phone call until I drove off the lot with my new 2019 Escape! I initially came in for a walk in appointment at Quick lane for an oil change and new tire but drove home in a new 2019 Escape! I cannot thank the quick lane team more!!! I have had nothing but bad luck with dealers until I stumbled upon your store and your amazing employees!!! Thank you for everything you did for me!!! Colleen Torphy 10 stars to everyone I worked with on 7/30/2019 More

by Ford Verified Customer Verified Customer

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Quick Lane oil change etc. I was in without an appointment and was out within 1-1/2 hours. The atmosphere was pleasant yet professional the lady that registered me in was knowle I was in without an appointment and was out within 1-1/2 hours. The atmosphere was pleasant yet professional the lady that registered me in was knowledgeable of the process. My overall experience was a good one. More

by MOTHEROFZION01 Verified Customer Verified Customer

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Customer service I go out of my way to come to this location. Because the people that work here are so nice! All the work has been good and I am never left with any I go out of my way to come to this location. Because the people that work here are so nice! All the work has been good and I am never left with any issues. Sorry don’t actually remember the employee names More

by Quiziepoo Verified Customer Verified Customer

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Buying a car from Hawk Ford is as easy as 1,2,3 Karen Boll is a wonderful sales rep that helped make purchasing our daughter’s first car an easy and effortless experience. She personally took the ti Karen Boll is a wonderful sales rep that helped make purchasing our daughter’s first car an easy and effortless experience. She personally took the time to contact us when another customer of hers traded in the perfect car for our daughter instead of trying to sell it to the highest bidder. Bravo Karen👏 More

by Jillyscar Verified Customer Verified Customer

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Waited 3 hours in quick lane for simple oil change Have a number order rather than just slips of paper wit peoples keys on them least it will keep cars n customers moving easier please Have a number order rather than just slips of paper wit peoples keys on them least it will keep cars n customers moving easier please More

by PREMIER_TAX Verified Customer Verified Customer

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Awesome Everyone in the lube department are very nice and respectful. The prices are decent as well as the waiting area is clean and you can drink all the cof Everyone in the lube department are very nice and respectful. The prices are decent as well as the waiting area is clean and you can drink all the coffee you want. It is free. More

by jermarisc3 Verified Customer Verified Customer

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