Karen Boll | Page 9

Ford Focus Oil Filter and checklist Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work Great service as always* Quick and precise*Thanks to the mechanics and customer service agent* Customer since 1968 in Oak Lawn dealerships* Good work; Tom More

by Tom Verified Customer Verified Customer

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Experience It was great they took their time and was really patient. The experience was Great. Customer service was excellent....... I would refer someone else t It was great they took their time and was really patient. The experience was Great. Customer service was excellent....... I would refer someone else to this dealership More

by Nelly Verified Customer Verified Customer

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Maintenance Car fix went well it was a replacement on the gear very happy that I had a warranty on it I was helped very much and content with my service Car fix went well it was a replacement on the gear very happy that I had a warranty on it I was helped very much and content with my service More

by crystaluribe2314 Verified Customer Verified Customer

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Great experience like always The staff, the work done and our all around experience was perfect. Everyone was pleasant, helpful and very knowledgeable. Thank you again for servici The staff, the work done and our all around experience was perfect. Everyone was pleasant, helpful and very knowledgeable. Thank you again for servicing our needs and look forward to doing business with you in the future. More

by The Whelans Verified Customer Verified Customer

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The best service I got there and they fix my side mirror so fast I recommend you guys to all my finds great job hawk ford.... once again great job I got there and they fix my side mirror so fast I recommend you guys to all my finds great job hawk ford.... once again great job More

by Jd Verified Customer Verified Customer

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Happy Car Owner I went into the service department to get my oil changed along with getting 2 new tires and left purchasing a new car for my wife. I went into the service department to get my oil changed along with getting 2 new tires and left purchasing a new car for my wife. More

by Hey Dude Verified Customer Verified Customer

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Karen was great. Dan in finance not so great. Dan put add-on costs, warrant & gap insurance onto our loan when we didn’t ask for it. Nor did he disclose any fees he added. Dan added $1776.00 to th Dan put add-on costs, warrant & gap insurance onto our loan when we didn’t ask for it. Nor did he disclose any fees he added. Dan added $1776.00 to the sale of the car. I wonder how much of that he received. As far as I’m concerned he is a thief & I wonder how many other people he scammed. I just happened to catch it. My son came in to buy his first car & unfortunately it was not a good experience which really upsets me. Thought him not to trust anyone. Karen was great & very personable. More

by Michele kiela Verified Customer Verified Customer

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Always a pleasure purchasing a new vehicle at Hawk Ford. They understand what it takes to earn business. This is the 14th vehicle I have purchased from Hawk. They understand what it takes to earn business. This is the 14th vehicle I have purchased from Hawk. More

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Decently well. Went here for an oil change. End up getting the works package. Turns out I needed not just and oil change but an air filter and a battery. Hadn't been Went here for an oil change. End up getting the works package. Turns out I needed not just and oil change but an air filter and a battery. Hadn't been there in a well so I said ok. Give me the works! Everything went well, except for the service representative miss quoting the price of my battery she said $59.99. When I got to the counter the price was $159.99. Well the battery was already in the car so I had no choice but to pay. Overall very nice service. More

by Preston Verified Customer Verified Customer

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Great especially Everything went well, had a great experience, would refer you guys to more people, felt comfortable from start to finish, also left out happy when we Everything went well, had a great experience, would refer you guys to more people, felt comfortable from start to finish, also left out happy when we set up the remote start on the app More

by Adel1977 Verified Customer Verified Customer

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