Karen G. Escajeda Prieto | Page 4

Stress-free and no haggling! Great experience from beginning to end. Ended up working with Karen for the sale of my new Subaru and she was amazing. Very thorough and patient as s Great experience from beginning to end. Ended up working with Karen for the sale of my new Subaru and she was amazing. Very thorough and patient as she walked me through the entire process More

Report | Print

Karen was a great partner in working out our new car purchase. She was friendly and well informed. We are very happy with the new car. However, note that this dealership, while doing a fantastic job on purchase. She was friendly and well informed. We are very happy with the new car. However, note that this dealership, while doing a fantastic job on customer service and price misses the downside of their pro business policy of NOT having dealer installed accessories ready when the vehicle is picked up by the buyer. I've never seen this in a new car purchase and caused delays, rescheduling and ultimately one accessory cancelled outright after trying to make an appointment for a one-day service AND not having a guaranteed loaner vehicle. The business decision to have an un-changed new vehicle picked up and paid for before making any upgrades, that are already pard for, disregards the inconvenience to the customer. I've bought several new cars, picked up at the lot, that had dealer installed options with the items listed, and paid, in the sale documents so I'm not sure why the cars cannot be sold to another customer in that way if the original customer turns down the new car purchase. This should be made clear to the customer at the front end. I've read that other brands are experimenting with monthly subscriptions for something as important, yet mundane and considered standard, heated seats - to even consider something like this is absolutely ludicrous. People will vote with their feet. More

Report | Print

Knowledgeable, courteous and professional. No real pressure so overall a good experience. Thanks a ton! No real pressure so overall a good experience. Thanks a ton! More

Report | Print

It’s was my second time buying from Subaru. Won’t go anywhere else. Thank you all for everything you do did for me. Won’t go anywhere else. Thank you all for everything you do did for me. More

Report | Print

I worked with Karen from the time I ordered my new Outback and then picked it up three months later. She kept me informed on the status of my order and let me know right away when my car came in. No Outback and then picked it up three months later. She kept me informed on the status of my order and let me know right away when my car came in. No high pressure sales picth just the facts on the different options I had. It took Karen and I 10 minutes to put in the order and just an hour and a half when I picked the car up. I would recommend Karen and Wilsonville to any one interested in buying a Subaru. My wife and I are enjoying the new Outback. Thanks, Karen, for making the process so enjoyable. More

Report | Print

Best car buying experience I ever had. I came in, looking for another car and found a better deal and car .I felt like I was buying a car from a friends friend. There were zero high pre I came in, looking for another car and found a better deal and car .I felt like I was buying a car from a friends friend. There were zero high pressure sales tactics, and I felt everything was done with respect. Very polite , beautiful facility. Highly recommend this place. Brad and Karen were a amazing help and so polite and caring. I even got better interest rates and deal going to them then other dealerships. More

Report | Print

Friendly, up front, very informational. from the time we walked in till the time we drove out was maybe two hours. Thank you, Karen from the time we walked in till the time we drove out was maybe two hours. Thank you, Karen More

Report | Print

Straightforward process, kind employees. We appreciate that same person helped us the entire process start to finish! We appreciate that same person helped us the entire process start to finish! More

Report | Print

Having been in the car business for over 30 years, it's very difficult for a salesperson to impress me. But not here. Karen Escajeda was my sales rep and I also worked with Alan and Holly (Sales Mgrs) init very difficult for a salesperson to impress me. But not here. Karen Escajeda was my sales rep and I also worked with Alan and Holly (Sales Mgrs) initially to get my new Crosstrek ordered. The experience was outstanding from beginning to end. Karen was extremely knowledgeable for someone who's only been in the business for 2 years and was a pleasure to work with. I highly recommend them. More

Report | Print

Wilsonville is great place ordered my new car with Karen helping 😀 it it came early came didn't have everything I order but they wll let me know when rest put on love my car color is best keep up the work helping 😀 it it came early came didn't have everything I order but they wll let me know when rest put on love my car color is best keep up the work telling people where to go. Thank you so much More

Report | Print