Karen Getchell
Karen Getchell at Colonial South Chevrolet

Karen Getchell

Advisor

Colonial South Chevrolet

361 State Road
North Dartmouth, MA 02747

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5.0
40 Reviews
5.0

40 Reviews

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40 Reviews of Karen Getchell

May 26, 2026

Dealership Rating
Employee Rating

The asst service manager was pleasant and friendly. He made sure I got the oil I wanted. It was quick. I didn’t have to wait much. More

by PMARTINS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 27, 2026

Colonial South Chevrolet responded

Thank you for sharing that our assistant service manager provided a friendly experience and secured the oil you preferred. It’s great that your GMC’s service was quick and you weren’t kept waiting. We appreciate you choosing us for your GMC and look forward to your next visit. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 21, 2026

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Great experience all around! I walked in unexpectedly with my check engine light on and right away they went out to read the code and got me scheduled the very next day for a tec More

by Alisha R
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 22, 2026

Colonial South Chevrolet responded

It’s wonderful to know our team read the code immediately and returned your Chevrolet Traverse by 1 pm the next day. Karen’s text updates helped keep you informed throughout the process. We appreciate your plans to return for service and look forward to assisting when you shop for your next vehicle. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 13, 2026

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Employee Rating

The staff is very helpful and very friendly, the only thing I can get angry about was the wait on parts, which I understand has nothing to do with the staff.overall, very satisfied with the work done on More

by WAYNECORNELL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig , The mechanic (forgot his name sorry)

May 13, 2026

Colonial South Chevrolet responded

We’re glad our team’s friendly and helpful service made a difference. Thank you for your understanding about parts availability, and we’re pleased your Chevrolet Cruze is performing well. Your recommendation to friends and family means a lot. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 12, 2026

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Made it easy for me very pleasant experience the least amount of time I've ever spent at a dealership More

by dsalas48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 13, 2026

Colonial South Chevrolet responded

It’s great to hear that servicing your Chevrolet Trax was both pleasant and efficient. Thank you for the five-star review and for trusting us with your vehicle. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 09, 2026

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Chevy was amazing with the service. Karen has great customer service skills, she was determined to help get my car fixed. Karen always texted and updated me about my car services. Karen More

by BRITTDIAZ11
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Recommend Dealer
Yes
May 10, 2026

Colonial South Chevrolet responded

It’s great to hear Karen stayed after hours to have your Chevrolet Trax ready the same day and kept you informed throughout. Your recommendation means a lot to our service team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 02, 2026

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Employee Rating

Everyone was helpful and courteous, service was completed in a timely manner, car was clean when returned More

by Dmello1129
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 02, 2026

Colonial South Chevrolet responded

It’s wonderful to hear our team was helpful and that your Equinox received prompt service and a thorough clean. We look forward to serving you again whenever you need future maintenance. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 25, 2026

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Employee Rating

my truck was there for 36 days and they damaged my front bumper and scratches ,very unprofessional, thumbs up for Steve at service desk, awesome guy! More

by ALALALVES444
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Steve Arnold, Marjorie Craig

Apr 30, 2026

Colonial South Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 17, 2026

Dealership Rating
Employee Rating

It was a pleasure to work with Karen. We had our first service on our new Equinox and everything was great. More

by MOCHRISCO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 17, 2026

Colonial South Chevrolet responded

Thank you for sharing your experience working with Karen. We’re happy your Chevrolet Equinox’s first service went so well. If there’s anything further you need, just let us know. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 15, 2026

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Employee Rating

Karen is very friendly and easy to talk to . She explains every thing to me .Such a pleasure . More

by JoyceAlice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Colonial South Chevrolet responded

It’s wonderful that Karen’s friendly approach and clear explanations made your visit so pleasant. We’re here if you need anything else in the future. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 14, 2026

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Employee Rating

Colonial south Chevrolet is the best dealership I have worked with since I bought my first vehicle 35 yeas ago. My first with Chevy was 4 years ago and I wish I had gone to them from the first car I bough More

by kiskaae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Colonial South Chevrolet responded

We’re delighted to hear that every step of your Chevrolet Equinox service experience was smooth, and that our parts and service teams delivered professional care. Steve will be glad to know his efforts made the process clear and easy to follow. Thank you for trusting us with your vehicles for the past four years and beyond. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

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