Karen Getchell
Karen Getchell at Colonial South Chevrolet

Karen Getchell

Advisor

Colonial South Chevrolet

361 State Road
North Dartmouth, MA 02747

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Karen Getchell

May 13, 2026

Dealership Rating
Employee Rating

The staff is very helpful and very friendly, the only thing I can get angry about was the wait on parts, which I understand has nothing to do with the staff.overall, very satisfied with the work done on More

by WAYNECORNELL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig , The mechanic (forgot his name sorry)

May 13, 2026

Colonial South Chevrolet responded

We’re glad our team’s friendly and helpful service made a difference. Thank you for your understanding about parts availability, and we’re pleased your Chevrolet Cruze is performing well. Your recommendation to friends and family means a lot. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 12, 2026

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Made it easy for me very pleasant experience the least amount of time I've ever spent at a dealership More

by dsalas48
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 13, 2026

Colonial South Chevrolet responded

It’s great to hear that servicing your Chevrolet Trax was both pleasant and efficient. Thank you for the five-star review and for trusting us with your vehicle. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 09, 2026

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Employee Rating

Chevy was amazing with the service. Karen has great customer service skills, she was determined to help get my car fixed. Karen always texted and updated me about my car services. Karen More

by BRITTDIAZ11
Service Price Transparency
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Recommend Dealer
Yes
May 10, 2026

Colonial South Chevrolet responded

It’s great to hear Karen stayed after hours to have your Chevrolet Trax ready the same day and kept you informed throughout. Your recommendation means a lot to our service team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

May 02, 2026

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Everyone was helpful and courteous, service was completed in a timely manner, car was clean when returned More

by Dmello1129
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

May 02, 2026

Colonial South Chevrolet responded

It’s wonderful to hear our team was helpful and that your Equinox received prompt service and a thorough clean. We look forward to serving you again whenever you need future maintenance. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 25, 2026

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Employee Rating

my truck was there for 36 days and they damaged my front bumper and scratches ,very unprofessional, thumbs up for Steve at service desk, awesome guy! More

by ALALALVES444
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Steve Arnold, Marjorie Craig

Apr 30, 2026

Colonial South Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 17, 2026

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It was a pleasure to work with Karen. We had our first service on our new Equinox and everything was great. More

by MOCHRISCO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 17, 2026

Colonial South Chevrolet responded

Thank you for sharing your experience working with Karen. We’re happy your Chevrolet Equinox’s first service went so well. If there’s anything further you need, just let us know. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 15, 2026

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Employee Rating

Karen is very friendly and easy to talk to . She explains every thing to me .Such a pleasure . More

by JoyceAlice
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 15, 2026

Colonial South Chevrolet responded

It’s wonderful that Karen’s friendly approach and clear explanations made your visit so pleasant. We’re here if you need anything else in the future. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 14, 2026

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Colonial south Chevrolet is the best dealership I have worked with since I bought my first vehicle 35 yeas ago. My first with Chevy was 4 years ago and I wish I had gone to them from the first car I bough More

by kiskaae
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 14, 2026

Colonial South Chevrolet responded

We’re delighted to hear that every step of your Chevrolet Equinox service experience was smooth, and that our parts and service teams delivered professional care. Steve will be glad to know his efforts made the process clear and easy to follow. Thank you for trusting us with your vehicles for the past four years and beyond. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 14, 2026

Dealership Rating
Employee Rating

great place family like atmosphere good people to do business with great staff good communication More

by JOHNDAYTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig , tony medeiros

Apr 14, 2026

Colonial South Chevrolet responded

It’s wonderful to hear you felt a family-style welcome while having your Chevrolet Silverado 1500 serviced. We’re glad our team’s clear communication and friendly approach met your expectations. Thanks for trusting us with your vehicle. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

April 06, 2026

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Employee Rating

I had issues with last year when my Kia lease ended and had less than good service at a different dealership. Carlos restored my faith in the car buying experience and when I was thinking of upgrading from More

by amyvh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

Colonial South Chevrolet responded

Thank you for returning to work with Carlos and for highlighting Phil’s assistance. We’re glad upgrading to a new Chevrolet Equinox was straightforward and rewarding. Your recommendation means a great deal to us. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

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