Karen Getchell
Karen Getchell at Colonial South Chevrolet

Karen Getchell

Advisor

Colonial South Chevrolet

361 State Road
North Dartmouth, MA 02747

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4.9
82 Reviews
4.9

82 Reviews

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82 Reviews of Karen Getchell

October 01, 2026

Dealership Rating
Employee Rating

Very impressed with everyone there and they are very accommodating had some questions about the transmission rebuild and I brought the truck in and checked it out even though they couldn't find anything More

by MINKINLAKEVILLE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold

Oct 01, 2026

Colonial South Chevrolet responded

Our service team is pleased we could inspect your transmission and confirm there were no problems. Please let us know if you have any further questions or concerns about your Chevrolet Silverado 1500. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 29, 2026

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Employee Rating

I called them up to schedule and appointment and they figured out what the problem was. Had to come back because they ordered the parts brought back in and they took care of the problem Nice job. More

by alby4007
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2026

Colonial South Chevrolet responded

Prompt diagnostics and seamless scheduling are central to how our service department operates. Knowing that we correctly pinpointed the issue at your initial visit for your Chevrolet Silverado 1500 and swiftly resolved it once the parts arrived is rewarding. Your praise means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 29, 2026

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Excellent service on all levels! Efficient, friendly. Highly recommend them.Didnt have to wait long for the service. More

by MARIONSONGBIRD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

Sep 29, 2026

Colonial South Chevrolet responded

We’re glad the service felt streamlined and welcoming from start to finish. Knowing you were back on the road without a long wait means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 26, 2026

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Service was done properly with good feedback. My only concern was the amount of miles used for road testing the vehicle - 15 miles seemed excessive but I do not have a good parameter. More

by FABIODESOUZA16
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold

Sep 28, 2026

Colonial South Chevrolet responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 24, 2026

Dealership Rating
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Margie set up my appointment, Steve Arnold was very attentive while logging and evaluating my vehicle, and the service department found the issue with my Equinox which, the dealership that I leased fro More

by WCABBY01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig , Service Department

Sep 24, 2026

Colonial South Chevrolet responded

Knowing we were able to track down the issue on your Equinox when others could not is very rewarding. We’re glad Marjorie set up your appointment smoothly and Steve provided attentive support throughout. Your decision to rely on our service department means a lot, and we look forward to completing your repair. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 23, 2026

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Very professional staff and we feel very confident with the mechanics staff, as well. Thank you! More

by JUDYTRIPP1950
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold

Sep 23, 2026

Colonial South Chevrolet responded

We’re glad the expertise our team showed when servicing your Chevrolet Tahoe gave you confidence. Knowing you trust our mechanics means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 22, 2026

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Font do reviews unless I have a bad experience it was ok took over a hour to change oil I find unacceptable I use to rotate my tires and change oil in 20 minutes More

by RICHDUQU
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Colonial South Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 17, 2026

Dealership Rating
Employee Rating

Very helpful sales people selling the cars. not pushy at all. They explain everything with great details. I have bought 4 vehicle's from them and be very satisfied every time More

by CHAMPIONS168RF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

Sep 17, 2026

Colonial South Chevrolet responded

Knowing that our sales process felt pressure-free and that every feature was clearly explained is rewarding for us. Thank you for trusting our team with four vehicle purchases and for bringing your Chevrolet Trax in for service. Your continued satisfaction means a lot to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 15, 2026

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Employee Rating

Very helpful/pleasant workers! !!!!!!!!! Thank goodness I have GM Rewards. It helps with the cost. However Steve pointed out some defects on the car, I reported to the lease compan More

by JDECIC34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Arnold, Marjorie Craig

Sep 15, 2026

Colonial South Chevrolet responded

Your note about our helpful and pleasant staff means a lot to us, and we’re glad GM Rewards helped offset your service costs. Our team is pleased Steve could identify those defects and guide you through reporting them to your lease company. Please let us know if Metro CU needs any additional information. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

September 15, 2026

Dealership Rating
Employee Rating

STEVE, MARGE AND KAREN ARE VERY PROFESSIONAL AND KNOWLEDGEABLE IN SERVICING THEIR CUSTOMERS. THEY ALL ARE SINCERELY CONCERNED IN SOLVING CUSTOMERS PROBLEMS WITH EASE AND A PLEASANT ATTITUDE. GREAT E More

by TEMARERA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Colonial South Chevrolet responded

Your note about our service team’s genuine concern and upbeat approach is especially rewarding. We’re pleased Steve, Marjorie and Karen could address your Chevrolet Blazer’s needs so smoothly. Knowing you’ve trusted Phil for your vehicle purchases over 30 years means a great deal to our team. Bill Capece General Manager 508-996-6266 Bcapece@colonialsouth.com

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