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Start your review of Karen Hernandez.
Karen Hernandez
Karen  Hernandez at Fletcher Jones Audi
Refer Me
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Karen Hernandez

Sales Consultant

Fletcher Jones Audi

1523 W. North Avenue
Chicago, IL 60642

Contact Me

Hi, I'm born and raise in Chicago, I like to draw in my free time and spend time with my two children. My Favorite Sedan is the Audi A4 in color black. I'm very friendly, and attentive to my customers. email me @ khernandez@fjaudi.com

Dealership Experience

1 yr, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

3 Reviews of Karen Hernandez

April 20, 2021

Dealership Rating
Employee Rating

"Karen was great, patient and informative. She ensured..."

- Dowdy.jonathan87

Karen was great, patient and informative. She ensured that we were comfortable throughout the process. She kept us informed through financing all the way through the conclusion of the deal.

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Recommend Dealer
Yes
Apr 22, 2021

Fletcher Jones Audi responded

Hello, The team at Fletcher Jones Audi is honored to receive your raving review regarding your experience with Karen. We appreciate you complementing our level of service! Thank you for your business and recommendations, we look forward to serving you for many years to come! All the Best, Your Friends and Family at Fletcher Jones Audi

March 25, 2021

Dealership Rating
Employee Rating

"The entire staff was excellent and very accommodating...."

- susanhelfrich

The entire staff was excellent and very accommodating. Karen was especially helpful in getting me into my new Q5. She was patient and worked with me on selecting what was best for me. She provided excellent customer service and I would highly recommend her.

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Recommend Dealer
Yes

Other Employees Tagged: Michael Krasnow

Mar 30, 2021

Fletcher Jones Audi responded

Hello Susan, Wow! Our team at Fletcher Jones Audi is truly flattered to read your generous sediments for Karen and our entire staff. We are so thrilled to know you were provided with such genuine professionalism, courtesy, and absolutely the best service throughout your purchase experience for your Q5! Thank you for allowing us the opportunity to earn your business and garner such an authentic guest relationship. Congratulations on your purchase, we hope you are enjoying every mile! Kind Wishes, Your Friends and Family at Fletcher Jones Audi

August 20, 2020

Dealership Rating
Employee Rating

"I just wanted to warn anyone who ever wanted to deal with..."

- Yelena

I just wanted to warn anyone who ever wanted to deal with this company. They lie at the moment of selling that your lease is 3 years and then put in some hidden clause that it's actually 4 years. Please be mindful and careful, as we put our trust in them and found our they were straight lying to our face. Also my vehicle has all sorts of electrical failures. I have reached out to the customer service multiple times but unfortunately could not get a result. They simply refused to fix the issues. Stay away from both the company and the vehicle!!!

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Recommend Dealer
No

Other Employees Tagged: Michael Krasnow

Aug 20, 2020

Fletcher Jones Audi responded

Hello, Our team would like to follow up on your review; however we are unable to locate a customer profile with the information listed on Dealer Rater. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

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