Karen Suarez
Karen Suarez at Oakes Kia

Karen Suarez | Page 12

Finance Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.6
234 Reviews
4.6

234 Reviews

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234 Reviews of Karen Suarez

December 02, 2024

Dealership Rating
Employee Rating

I purchased a truck with a bed cover. I asked the salesman if it was in good condition! He assured me it was. It was dark out by the time we finished! I found a piece of black duct tape l More

by smorrow.susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darren Iverson

Dec 03, 2024

Oakes Kia responded

Susan, I'm disappointed to hear about your experience with the truck purchase. It's concerning that you felt misled and frustrated during this process. We strive for transparency and customer satisfaction, so I'd like to address these issues directly with you. Please feel free to reach out at your convenience. Thank you, Meaghan Hill - Finance Director - 816-474-2900

Dec 03, 2024

smorrow.susan responded

It was my significant other! I heard how upset he got and that is not him!!! Bernie Derry. He did come in and was told oh well we wont do anything.

November 28, 2024

Dealership Rating
Employee Rating

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. More

by ffhbnl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill , Steven Carroll

Dec 02, 2024

Oakes Kia responded

We're delighted to hear that Steven provided you with a great experience at Oakes Kia! Thank you for your kind words, and we look forward to assisting you with your next KIA purchase.

November 27, 2024

Dealership Rating
Employee Rating

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick. More

by david_dinges2532
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua

Nov 27, 2024

Oakes Kia responded

David, we're delighted to hear that our Oakes Kia team provided you with quick and friendly service! We appreciate your feedback and look forward to assisting you again in the future.

November 21, 2024

Dealership Rating
Employee Rating

It was nice to see such a great team working together. There is a real family atmosphere at this dealership. More

by anthonyseib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Meaghan Hill, Logan Gaynor , Matt Boutte

Nov 21, 2024

Oakes Kia responded

Anthony, it's wonderful to hear that you felt the family atmosphere at Oakes Kia! We appreciate your kind words and support.

November 21, 2024

Dealership Rating
Employee Rating

This was an easy and seamless transaction. First time buying a car online and Tim made it a smooth process. I would buy from him again! More

by phomesks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Hodde, Seth Isaacs

Nov 21, 2024

Oakes Kia responded

We're delighted to hear that your first online car purchase was a smooth experience with Tim at Oakes Kia! Thank you for choosing us, and we look forward to assisting you again in the future.

November 14, 2024

Dealership Rating
Employee Rating

All the people we dealt with were friendly and polite and were helpful. Yes I would recommend this dealership. My problem is it is quite far from where I live. More

by sksmith2
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Isaacs, Lacey Nichole

Nov 14, 2024

Oakes Kia responded

Thank you for recommending Oakes Kia! We're glad to hear our team provided friendly and helpful service. We understand the distance can be a challenge, but we're always here to assist whenever you need us.

November 13, 2024

Dealership Rating
Employee Rating

Very polite, Well informed on the car. Very patient explaining all the dash systems and there uses. More

by martymaggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mathias Flores

Nov 13, 2024

Oakes Kia responded

Marty, we appreciate your business and five-star review of Oakes Kia! Thanks for sharing your experience.

November 07, 2024

Dealership Rating
Employee Rating

Great people, atmosphere, and line of vehicles. Marion really went above and beyond for my needs. Highly recommend him and makes kia. More

by Musports1823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Arechiga, Kyle Campbell, Marion Martinez

Nov 08, 2024

Oakes Kia responded

We're delighted to hear that Marion exceeded your expectations at Oakes Kia! Thank you for recommending us and appreciating our team. Enjoy the ride!

October 31, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and they were trying to give us different options I really appreciate everyone's efforts and help on finding a great car for my family More

by jonathan.lop12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Arechiga, Austin Seever

Oct 31, 2024

Oakes Kia responded

Jonathan, we're delighted to hear that our team at Oakes Kia was able to provide you with helpful options for your family's new car. Thank you for choosing us and sharing your experience!

October 24, 2024

Dealership Rating
Employee Rating

The dealership got me in and out and a decent speed. I was happy with my experience. Could tell my car was cleaned in a rush. Would’ve rather done it myself. More

by dawson.kerbow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Boutte, Seth Isaacs

Oct 24, 2024

Oakes Kia responded

We're glad to hear you had a positive experience with us at Oakes Kia, and we appreciate your feedback about the car cleaning. We'll take this into consideration for future visits. Thanks for choosing our dealership!

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