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Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton | Page 6

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Kari Bratton

August 17, 2025

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Employee Rating

I am always greeted to a friendly experience that is cleanly and usually speedy at Subaru LR. More

by JOHN.PSAUSER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramun Ball

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Aug 17, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 12, 2025

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I know exactly what to expect and receive excellent care from pulling into the bay to exiting. All my expectations are met every time! Thank you. More

by dodge5658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Subaru of Little Rock responded

Thank you for choosing Subaru of Little Rock. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

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Employee Rating

Waited two hours to be told my tire had a screw in it. A walk-in had their tire problem diagnosed and left before I did. More

by dave_vogt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 11, 2025

Subaru of Little Rock responded

Dave, we're sorry to hear it took longer than expected to diagnose the source of your road noise, find the nail in your tire, determine unrepairable, and replacing the tire. I hope that the quality of service and the new tire are serving you well. I am sorry we missed the mark here and will work with my team to make adjustments accordingly to your concern. We would love to have the opportunity to continue being your Subaru service provider for years to come. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

August 09, 2025

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Employee Rating

Prompt, professional and always helpful. Great experience always! Kari kept me informed on all progress. More

by lnmngray
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 09, 2025

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Employee Rating

Excellent service. Kari was helpful and friendly. I always receive good service at Subaru of Little Rock. More

by sbr6571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 09, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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Employee Rating

Always a good experience when we have to bring our ascent in for any kind of work More

by goodmaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Perez

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Aug 07, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 07, 2025

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Employee Rating

I was never told my cat would take more then a day to repair after 5 days they finally offered me a loaner and said it may be done that day later on then no one even called me all week ...I am glad they More

by donnacounts28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessie Havniear

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Aug 08, 2025

Subaru of Little Rock responded

Thank you, Donna, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, I would like to give you a call to get a little more information so that I make sure this doesn't happen again. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Burt Prickett Client Relations 501-503-5454 bprickett@winrockautomotive.com

Aug 08, 2025

donnacounts28 responded

Thank you for your follow up phone call. It was appreciated. Have a great weekend.

August 03, 2025

Dealership Rating
Employee Rating

The staff is very professional. They have always been helpful in caring for our Subaru Ascent More

by terryminton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

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Aug 04, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 03, 2025

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Employee Rating

It us a very busy dealership that provides a comfortable atmosphere. They have a system that seems to work for staff and customers. They explain everything. More

by SANMANLEY
Recommend Dealer
Yes
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Aug 03, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 01, 2025

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Employee Rating

Fast service …communicative throughout service process . . professional and attentive .. been utilizing Subaru’s service dept for life of my car More

by Gablonsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Kipperlie Davis, Jessie Havniear, Jaime Bolanos, Alex Perez, Phillip Rucker, Clayvius Baker

Report | Print
Aug 01, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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