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Kari Bratton
Kari Bratton at Subaru of Little Rock

Kari Bratton | Page 5

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Kari Bratton

September 26, 2025

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Employee Rating

At the time I was there they were very busy and short staffed. Everyone was still very helpful and nice. They needed the car multiple days and had to deal with extended warranty. My service advisor, Kari More

by RONKING107
Recommend Dealer
Yes

Other Employees Tagged: Jasper Ripper

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Sep 26, 2025

Subaru of Little Rock responded

Thanks for sharing about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 19, 2025

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Employee Rating

When I was being sold the car, I was promised a loaner anytime I brought my car in for service, yet I was told when I asked for a loaner that I should have scheduled a loaner in advance and anyway, I did More

by danbotkin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 24, 2025

Subaru of Little Rock responded

Hi Dan: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

Sep 24, 2025

Subaru of Little Rock responded

Hi Dan: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

September 18, 2025

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Employee Rating

All the employees are friendly and helpful. I also like the fact that Subaru of Little Rock makes charitable donations to the community More

by lhouse48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gage Scott, Jessie Havniear

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Sep 18, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 18, 2025

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Employee Rating

Great service! ! Wonderful dealership and amazing people. Thank you for all that y'all do!!! More

by annafloyd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Smith, Gage Scott, Burt Prickett, Melissa Pearson, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

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Sep 18, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 15, 2025

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Employee Rating

I love the Subaru of Little Rock. I have never had a car dealership ever go that extra mile to be kind, helpful, quick, explanations even a 66 year old woman can understand! Kari wa More

by mccox95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jackson Prater, Melanie Cavender

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Sep 15, 2025

Subaru of Little Rock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Subaru of Little Rock to be a positive one. Please don't hesitate to reach out if you need anything else. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 10, 2025

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The staff are always willing to jump through hoops for me. I really appreciate their level of customer service. More

by landonmorgan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bratton

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Sep 11, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 07, 2025

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Fast and very easy to talk and explain what is needed and what you want. More

by ED.JARVIS554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Bolanos, Clayvius Baker

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Sep 07, 2025

Subaru of Little Rock responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Little Rock. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 04, 2025

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Employee Rating

Excellent Service with Persistent efforts with difficult problems!!! I strongly recommend the entire Service Department especially with the assignment of Customer service advocates like KARI BRATTON who More

by WATHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 04, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 24, 2025

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Employee Rating

They were very courteous,friendly and helpful making the whole thing good for me and my wife. More

by TOYADOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Duncan Howard, Jaime Bolanos, Alex Perez, Clayvius Baker

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Aug 24, 2025

Subaru of Little Rock responded

Thank you for sharing your experience. At Subaru of Little Rock we strive to treat every customer with love and respect at every interaction, your kind words are validation that our team understands the mission! We are always here to help. Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

August 18, 2025

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Employee Rating

Great service. Immediately listened to my concerns and got things taken care of. Thx again More

by jessmcc0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Subaru of Little Rock responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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