Kari Scherer | Page 18

Kari and the rest of the team provided outstanding service. She was very knowledgeable and helpful throughout the process. service. She was very knowledgeable and helpful throughout the process. More

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I really do not enjoy car shopping in general. I had a good experience, Kari listened to my preferences and was not pushy. I would recommend her and the dealership to friends and family. I had a good experience, Kari listened to my preferences and was not pushy. I would recommend her and the dealership to friends and family. More

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Approachable, Awesome, Speedy, Integrity, Solid Performance, Relentless, Absolutely the BEST buying experience I have ever had. The continued support during the whole process is something you just Performance, Relentless, Absolutely the BEST buying experience I have ever had. The continued support during the whole process is something you just can't find anywhere else. There was never any pressure to buy, every person here listened to my needs as a buyer l, and they worked together to find what the better and best fitments were for those needs. I will definitely be a forever customer. More

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Kari was informative, honest and made the process of buying a car a wonderful experience! buying a car a wonderful experience! More

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Our second time purchasing a Lexus. Much better experience at this dealership. Everyone was very helpful and the process was easy. Much better experience at this dealership. Everyone was very helpful and the process was easy. More

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n March we contacted the dealer about a Lexus 450. They said they had one coming in and asked for a deposit and we gave them one. We were told the car would be in mid-April. April 18 and for a couple They said they had one coming in and asked for a deposit and we gave them one. We were told the car would be in mid-April. April 18 and for a couple of days I tried to call the sales rep Kari and no answer--no return call. On 4-21 I finally called the office and she answered, obviously because she had no idea who was calling. After some studdering, she said they sold our car to someone else the day before they sold it to us but nobody put the notes in the system. I asked to talk to a manager and got Pete, who said they sold our car to their attorney! ! ! ! I asked if they truly sold it 3 weeks ago why did no one call me and why do you still have my deposit? I did get my deposit back. Pete said he would get me another car but had to ask Lexus to move some units so we could get the car we wanted and it would take about a week. A week later I called the dealership and Pete was not in so I left a message. A couple of days later another manager called me and said they could not get me a car in the color we wanted. I gave them a 2nd color to try. May 7th Kari sent an email and said there was a car being built for us....May 19th email car is still being built...June 26th I called and asked if they sold my car for the 2nd time...Kari said there was a radio problem and it would be coming. In July I got a call from Kari and said our car was in! ! ! ! I did not buy a car from this dealer----Can you understand why? ? ? ? Moral of the story---company attorney's money is greener I guess. More

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This is a very consumer friendly dealership. They will contact you by phone, text, or email with special notifications and maintenance updates. They always provide a loaner if they anticipate a They will contact you by phone, text, or email with special notifications and maintenance updates. They always provide a loaner if they anticipate a lengthy time for repairs. More

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I had a great experience at Lexus Kari was great as well As the others that Worked with me I would come to Lexus for future purchases As the others that Worked with me I would come to Lexus for future purchases More

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Our first Lexus purchase and had a great experience working with Kari Scherer. She is a very knowledgeable and answered all our questions. A real pleasure to work with. She didn't have exactly what we working with Kari Scherer. She is a very knowledgeable and answered all our questions. A real pleasure to work with. She didn't have exactly what we were looking for on hand, but did the research and found it elsewhere. We had a great experience and recommend working with Kari to anyone looking to buy a Lexus. Everyone we interacted with at the dealership was kind and friendly More

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Kari Scherer was an absolute pleasure to converse with. All of my questions were answered thoroughly and quickly. Out of any dealership I have been to, she is clearly the best salesperson hands down. I rec All of my questions were answered thoroughly and quickly. Out of any dealership I have been to, she is clearly the best salesperson hands down. I recommend this Lexus dealership, and Kari specifically, to all of my friends! More

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