Karifa Mara | Page 6

Best dealer in dmv area, excellent customer service, very professional and great people. Karifa Mara is absolutely the star. He know how to make clients happy , very friendly and very professional, knows wha professional and great people. Karifa Mara is absolutely the star. He know how to make clients happy , very friendly and very professional, knows what to do. More

Report | Print

The dealership was great to work with. Karifa did a great job showing and explaining the car and helping me make a decision. Thanks! job showing and explaining the car and helping me make a decision. Thanks! More

Report | Print

Karifa is a great salesman. Loved his personality and attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows attitude. I bought a used BMW M6 from him and loved the car. I definitely didn't get a great deal or anything, but that just is because Karifa knows how to close deals (can't fault him for that). He basically used every car dealer trick in the book, and let me tell you, it worked for him. My only gripe with the car I got had some terrible tires that should not have passed inspection. I drove only 7000 miles in the car and a tire blew out from wear-and-tear. Had to get all 4 replaced for about $2k which was awful (tire protection insurance didn't even cover it). Also, had to get all coils and spark plugs replaced around the same time so that was another $1500 down the drain. I don't think that's his fault, but definitely make sure to check everything so you don't get stuck with a money pit of a vehicle. Had to sell the car after a year because the maintenance costs were insane. Also, it took like 4 hours for them to have my car ready after I signed everything. Karifa is a great guy, but I think the dealership itself could use some operational improvements. I probably won't be coming back here but that's not in any way because of Karifa. More

Report | Print

Karifa is the man! The team at the Germantown location make the entire experience very memorable and extremely pleasant. This is definitely the place to go if in the market for a new car. make the entire experience very memorable and extremely pleasant. This is definitely the place to go if in the market for a new car. More

Report | Print

Round 2- Thank you to the entire Criswell Maserati team! My husband and are absolutely pleased with both of our lease renewals. Karifa Mara and Ktystie Zhang are masters of their craft. They are very detail My husband and are absolutely pleased with both of our lease renewals. Karifa Mara and Ktystie Zhang are masters of their craft. They are very detailed oriented, which allowed the transaction to flow smoothly. We are truly delighted to continue to be members of the Criswell Maserati family. More

Report | Print

I am impressed by the dealership’s focus on customers. I believe they strive for customer satisfaction. believe they strive for customer satisfaction. More

Report | Print

Krystie and Karifa made purchasing new Alfa Romeo a pleasant experience. They were great to work with, knoweleble, and made whole transaction smooth from start to end. I'm sure I'll back next time i pleasant experience. They were great to work with, knoweleble, and made whole transaction smooth from start to end. I'm sure I'll back next time i need a new car. More

Report | Print

I totally enjoyed my experience with Karifa at Criswell Maserati - Alfa Romeo. He made the experience seamless and made sure I was happy with all the details of my purchase. I couldn't ask for a better s Maserati - Alfa Romeo. He made the experience seamless and made sure I was happy with all the details of my purchase. I couldn't ask for a better salesman and I definitely couldn't find a better dressed one. His taste in shoes is impeccable! Loved them! More

Report | Print

Karifa and Krystie were amazing to work with. They helped me in my decision to get a fully loaded Alfa Romeo Stelvio Ti Sport. This was hands down the best dealer experience I have ever had in my many years me in my decision to get a fully loaded Alfa Romeo Stelvio Ti Sport. This was hands down the best dealer experience I have ever had in my many years of leasing and buying cars. Karifa is a gentleman and family man who is personable and really knows his cars. From the moment I spoke to him on the phone, walked into the door, and left with a great deal, I felt very welcome. Krystie was wonderful as well. She made the whole lease process super smooth. These guys are an excellent team, and it shows in their communication with each other and how they handle their clients. I was very happy and fortunate in being taken care of by them. I highly recommend Karifa when stopping in to view an Alfa or Maserati. This is the best dealership in the area hands down. Everyone was very helpful, courteous, and friendly. Thank you so much! More

Report | Print

As a returning customer, I could not be more pleased or impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the t impressed with the team at Criswell Maserati. They are professional, knowledgeable, and responsive! Thank you, Karifa and Krystie, for taking the time to ensure that my questions were answered and that I received the car that I wanted! More

Report | Print