Krystie Zhang
Finance Manager kzhang@criswellauto.com
Criswell Maserati - Alfa Romeo
19570 Amaranth Drive
Germantown, MD 20874
Finance Manager (240) 252-5800 kzhang@criswellauto.com My name is Krystie Zhang. I am the Finance Manager for Criswell Maserati Alfa. I have been with Criswell Automotive since 2005 and with Maserati Alfa for just shy of a decade. I am a Business Professional with more than 20 years of sales and management experience in both automotive financing/leasing environments. My job is to be sure your newest acquisition from Criswell Maserati Alfa is an experience you won’t forget.
Read moreDealership Experience
5 yrs, 11 mos
Languages Spoken
English
Mandarin
169 Reviews
Write a Review169 Reviews of Krystie Zhang
March 11, 2024
I had the pleasure of working with James on the purchase of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on s of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on sale today. More
Other Employees Tagged: James Tan
February 28, 2024
Great Customer Service With Professional Assistance, Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be rec Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be recognized on his behalf for such an outstanding performance he provides. More
Other Employees Tagged: Alberto Zamorano, Erick Giron
December 18, 2023
5 star experience from beginning to end. James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Wi James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Will return and recommend More
Other Employees Tagged: Robert Buchanan, James Tan, Erick Giron
December 15, 2023
James worked patiently with me even though I accidentally didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the tes didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the test drive, he showed me other color options to ensure I had chosen the color I liked best, and described in general how the hybrid works. Later, he discussed the financing options and introduced me to Krystie for final processing. I have had to call James a few times after I took the car home. He has always been patient and offers to answer a question. As this is my first hybrid, I have many questions, which he has fielded kindly. He has been a wonderful representative of the Alfo Romeo product. More
Other Employees Tagged: James Tan
September 20, 2023
Personnel are amazing. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. More
Other Employees Tagged: James Tan
August 21, 2023
We were a Criswell Alfa Romeo custumer and recently visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quick visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quickly pull together the test drives and was very knowledgeable of each vehicle. He knew we were crunched for time and he was able to finalize everything while still providing quality customer service. Financing was a breeze. We had worked with Krystie in finance when we purchase the Alfa Romeo in 2019 and really enjoyed her support and ability to walk us through everything. We worked with Krystie again for the Maserati purchase, and she did not disappoint. She's very friendly and extremely knowledgeable of the products and process. She made purchasing both times extremely easy and not stressful. We would highly recommend Criswell Maserati, Alberto, and Krystie to anyone in the market to purchase an Alfa or Maserati. More
Other Employees Tagged: Alberto Zamorano
August 14, 2023
I recently had the pleasure of working with Krystie, James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excel James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excellent service truly stood out and made my experience at the dealership a memorable one. I would highly recommend this dealership to anyone in the market for a new vehicle. Thank you for your outstanding service! More
Other Employees Tagged: Robert Buchanan, James Tan
May 09, 2023
James' was knowledgeable and provided great customer service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. More
Other Employees Tagged: James Tan
April 06, 2023
I was searching for a Kia Stinger for quite some time but dealerships were not giving me the trade-in value I wanted, or they were only willing to do business in person. Danny not only talked numbers via tex dealerships were not giving me the trade-in value I wanted, or they were only willing to do business in person. Danny not only talked numbers via text, but also gave me a no-hassle trade in value that I wanted. The entire transaction was seamless and Danny went above & beyond to ensure we were in/out of the dealership and the Stinger was in pristine condition for me driving off the lot. I couldn't be more satisfied. This has been the best experience purchasing a vehicle thus far. Go see Danny - he will not disappoint! More
Other Employees Tagged: Danny Ahn
April 02, 2023
James was amazing to work with! He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new c He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new car. Awesome customer service!!! More
Other Employees Tagged: James Tan