Krystie Zhang
Krystie Zhang at Criswell Maserati - Alfa Romeo
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Krystie Zhang

Finance Manager kzhang@criswellauto.com

Criswell Maserati - Alfa Romeo

19570 Amaranth Drive
Germantown, MD 20874

Contact Me
5.0
169 Reviews

Finance Manager (240) 252-5800 kzhang@criswellauto.com My name is Krystie Zhang. I am the Finance Manager for Criswell Maserati Alfa. I have been with Criswell Automotive since 2005 and with Maserati Alfa for just shy of a decade. I am a Business Professional with more than 20 years of sales and management experience in both automotive financing/leasing environments. My job is to be sure your newest acquisition from Criswell Maserati Alfa is an experience you won’t forget.

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

169 Reviews

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169 Reviews of Krystie Zhang

March 11, 2024

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Employee Rating

I had the pleasure of working with James on the purchase of my Maserati Grecale. He made the process fun and easy. I would highly recommend him if you’re in the market for one of the best looking SUV’s on s More

by btsakeris
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Tan

Mar 12, 2024

Criswell Maserati - Alfa Romeo responded

Congratulations on this exciting purchase! We're thrilled to see you enjoyed a wonderful car buying event and hope to be of service to you in the future.

February 28, 2024

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Great Customer Service With Professional Assistance, Alberto Zamorano made purchasing my new vehicle a fantastic & fun experience & continues to provide the upmost professionalism. Alberto should be rec More

by Dsk3290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano, Erick Giron

Mar 04, 2024

Criswell Maserati - Alfa Romeo responded

We're thrilled to see you enjoyed a stellar car buying event while working with Alberto! Thank you again for choosing Criswell. We welcome you to reach out with any additional questions and hope you'll keep us in mind for any future automotive needs.

December 18, 2023

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5 star experience from beginning to end. James was responsive and professional making process of getting new car seamless. He showed me multiple options and was a pleasure to work with. Wi More

by Phil
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Recommend Dealer
Yes
Dec 19, 2023

Criswell Maserati - Alfa Romeo responded

Thank you for taking the time to share this positive review! We truly appreciate the opportunity to work with you and are happy to see you were pleased with your overall experience at Criswell. We look forward to continuing this working relationship!

December 15, 2023

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James worked patiently with me even though I accidentally didn't show up for a weekend appointment. When I did call to reschedule, he graciously accepted my apology and set a new appointment. After the tes More

by clevenson
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Recommend Dealer
Yes

Other Employees Tagged: James Tan

Dec 18, 2023

Criswell Maserati - Alfa Romeo responded

We're thrilled to see you had a stellar car buying experience at Criswell! Our staff is always happy to help, and we welcome you to reach out with any additional questions.

September 20, 2023

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Personnel are amazing. The process was fast and provided guidance through the process. They should earn a 10 star review. They made everything possible. More

by Grace.colon
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James Tan

Sep 22, 2023

Criswell Maserati - Alfa Romeo responded

We're thrilled to see we exceeded your expectations! Thank you for choosing to work with the Criswell team and for sharing this positive feedback.

August 21, 2023

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We were a Criswell Alfa Romeo custumer and recently visitied to potentially upgrade to a Maserati. The sales rep, Alberto, was fantastic and made the experience painless and quick. He was able to quick More

by DarthLawless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alberto Zamorano

Aug 22, 2023

Criswell Maserati - Alfa Romeo responded

We truly appreciate your continued patronage! Our courteous and capable staff is here to help, and it's wonderful to know you were provided with an easy and efficient car buying event. Thank you again for sharing these positive details and for giving your personal recommendations.

August 14, 2023

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I recently had the pleasure of working with Krystie, James, and Robert at the dealership. Each of them were incredibly kind and cooperative, making the entire process smooth and hassle-free. Their excel More

by sujith.kalapala
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Buchanan, James Tan

Aug 15, 2023

Criswell Maserati - Alfa Romeo responded

It's wonderful to know you had a fantastic experience at Criswell! We value the opportunity to assist you and welcome you to reach out if we can be of service in the future.

May 09, 2023

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James' was knowledgeable and provided great customer service. Krystie was expectational - she made the finance process easy and quick. The entire experience was quick and stress free. More

by Lacy
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Tan

May 10, 2023

Criswell Maserati - Alfa Romeo responded

Excellent! We are ecstatic that you are able to report that our team worked together to make this a smooth and stress free experience for you.

April 06, 2023

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I was searching for a Kia Stinger for quite some time but dealerships were not giving me the trade-in value I wanted, or they were only willing to do business in person. Danny not only talked numbers via tex More

by crystal.j.green9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Ahn

April 02, 2023

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James was amazing to work with! He was helpful and knowledgeable about Maserati. He provided me with honest feedback and upon purchasing, he gave me a detailed overview of my new c More

by sheilz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Tan

Apr 05, 2023

Criswell Maserati - Alfa Romeo responded

We appreciate your positive review about your recent experience with us! Enjoy your beautiful new car and please don't hesitate to reach out to any of our team members if there is anything additional we can assist you with.

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