Karina Harmony

I had to have my work vehicle van towed to the dealer. My service advisor did the best she could to minimize the number of days. My truck was in the shop. I explained to her I needed the vehicle in order My service advisor did the best she could to minimize the number of days. My truck was in the shop. I explained to her I needed the vehicle in order to work. More

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Service advisor was thoughtful and pleasant. She found that my alignment was covered under warranty. She found that my alignment was covered under warranty. More

by nkaintz Verified Customer Verified Customer

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Awesome experience! Jimmy was awesome! He listened to everything we wanted and delivered! He was not high pressure and cared about our best interests! John in finance w Jimmy was awesome! He listened to everything we wanted and delivered! He was not high pressure and cared about our best interests! John in finance was awesome too! Highly recommend Sands!! More

by JJS3 Verified Customer Verified Customer

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Pleasant, very easy to work with. Made sure we were ok while we waited. Explained everything very clearly Made sure we were ok while we waited. Explained everything very clearly More

by MEDTEK92 Verified Customer Verified Customer

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Disappointed yet again with lack of Tech service for my software update. I called Sands Service Dept directly to get an appt time specifically to allow time for my Pacifica Software Upgrade due to a recal software update. I called Sands Service Dept directly to get an appt time specifically to allow time for my Pacifica Software Upgrade due to a recall (in addition to getting my state inspection done). Since I live far away, I waited in the waiting room for the service. When checking out, I was told I need to reschedule to get the software update done later, since techs went home for the day and it takes 2-3 hours. I left the dealer, called FCA and found out it only takes 30-60 mins, not 2-3 hours they told me. Liars. More

by jkids3 Verified Customer Verified Customer

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Had a great experience the staff was very friendly and courteous wasn't I would highly recommend this dealership to a friend or family member 😁 courteous wasn't I would highly recommend this dealership to a friend or family member 😁 More

by nathanieldamaso Verified Customer Verified Customer

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Everthing was done in a timely manner. Truck works great with no issues. Will continue to have my vehicles serviced at sands. Truck works great with no issues. Will continue to have my vehicles serviced at sands. More

by jebender31 Verified Customer Verified Customer

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Sands has the best service and most courteous people. I’m proud to be a customer here. It has been years and hopefully will continue as such. I’m proud to be a customer here. It has been years and hopefully will continue as such. More

by fgsgems Verified Customer Verified Customer

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Karina was super helpful and made my visit effortless. My car was done in no time. Service was top notch. My car was done in no time. Service was top notch. More

by iamzim79 Verified Customer Verified Customer

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It took a few extra days to find the issue, but it got resolved. Only downfall was no access to a loaner vehicle. resolved. Only downfall was no access to a loaner vehicle. More

by JT Verified Customer Verified Customer

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