Check out Karl

March 02, 2026

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Employee Rating

The technician claimed to have taken the vehicle out for "5 or more miles around the neighborhoods" to test the non-working Bluetooth while driving. However the miles in and miles out were rounded to just o "5 or more miles around the neighborhoods" to test the non-working Bluetooth while driving. However the miles in and miles out were rounded to just one mile. Additionally, the ticket was put under my personal name verses the Alachua County Housing Authority. More

by ronacha-fl

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

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Mar 06, 2026 -

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 06, 2026 -

Parks Hyundai of Gainesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 24, 2026

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People at the front desk are very helpful. Can't say as much for their mechanics Can't say as much for their mechanics More

by larrycox_32666

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elvyn Andreu

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Feb 25, 2026 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your thoughts on working with our team. Please don't hesitate to reach out to us directly if you would like to share some more details. We appreciate your business and hope to see you again! Local Roots. Legendary Rides. Community Pride.

February 17, 2026

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Experience at Parks Hyundai was fabulous. Secondary Luciano being the best of the best with customer care. He was courteous and get the job done car ended up perfectly well because of him. Th Secondary Luciano being the best of the best with customer care. He was courteous and get the job done car ended up perfectly well because of him. Thank you so much !! Recommending parts Hyundai all the way around and Luciano will get the job done thank you More

by clitob31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Weir Alexander, Amber Atterbery

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Feb 17, 2026 -

Parks Hyundai of Gainesville responded

Thank you for sharing your experience with your Hyundai Venue service. We’re glad our team delivered attentive care and that your vehicle is performing perfectly. We appreciate your recommendation and look forward to helping you again. Local Roots. Legendary Rides. Community Pride.

January 26, 2026

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Cody was great. I was in and out in a reasonable time for the services scheduled I was in and out in a reasonable time for the services scheduled More

by JENBS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elvyn Andreu

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Jan 26, 2026 -

Parks Hyundai of Gainesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Parks Hyundai of Gainesville! Local Roots. Legendary Rides. Community Pride.

January 24, 2026

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The service team was courteous, efficient, timely, and informative during my last visit to the dealership informative during my last visit to the dealership More

by ewoden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elvyn Andreu

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Jan 24, 2026 -

Parks Hyundai of Gainesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Parks Hyundai of Gainesville. Local Roots. Legendary Rides. Community Pride.

January 14, 2026

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Employee Rating

My car is not running as well as it did prior to the recall service/ recall service/ More

by leonb.lb3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Elvyn Andreu

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Jan 18, 2026 -

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry to hear that you didn't have a fully satisfactory experience. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 18, 2026 -

Parks Hyundai of Gainesville responded

Thank you for your review. We're sorry to hear that you didn't have a fully satisfactory experience. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 31, 2025

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Part needed should have been ordered at time. Appointment was made, not after arrival it was a security update. I had to wait for another appointment for installation Appointment was made, not after arrival it was a security update. I had to wait for another appointment for installation More

by ssgtfige6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elvyn Andreu, Steve Brault

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Jan 06, 2026 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Local Roots. Legendary Rides. Community Pride.

December 26, 2025

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They were very Friendly, professional and thorough. I will definitely go back. Why do I need 15 words? If this were a complaint I might but everything was great. I will definitely go back. Why do I need 15 words? If this were a complaint I might but everything was great. More

by Maikalanimaii

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Elvyn Andreu

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Dec 26, 2025 -

Parks Hyundai of Gainesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Local Roots. Legendary Rides. Community Pride.

December 14, 2025

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Employee Rating

Not a good place 4 me,but thanks 4 your time and 4 working with me!!!! working with me!!!! More

by aruthursamuel

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Elvyn Andreu

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Dec 17, 2025 -

Parks Hyundai of Gainesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time and hopefully, we can get to the bottom of this.

Dec 17, 2025 -

Parks Hyundai of Gainesville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time and hopefully, we can get to the bottom of this.

December 09, 2025

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My appointment was early that morning. My inspection was supposed to be an hour. No one reached out with updates. I called several times for status. I returned at the end of the day and wa My inspection was supposed to be an hour. No one reached out with updates. I called several times for status. I returned at the end of the day and was told they were just not working on my car. More

by kenneth.johnson00

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Elvyn Andreu

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Dec 12, 2025 -

Parks Hyundai of Gainesville responded

Thank you, Kenneth, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 12, 2025 -

Parks Hyundai of Gainesville responded

Thank you, Kenneth, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Karl "Bucky" Buchwald | Page 2

Warranty Administrator

Parks Hyundai of Gainesville

31 Reviews of Karl "Bucky" Buchwald

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