Karl Christ | Page 33

Been going here for service for a while now and this is why I chose this dealership. They are honest with recommendations and what is needed to keep my vehicle in good shape. Would recommend. why I chose this dealership. They are honest with recommendations and what is needed to keep my vehicle in good shape. Would recommend. More

by THOMC1978 Verified Customer Verified Customer

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Friendly and Efficient. Always do a nice job of talking through issues and options with no pressure. Team was excellent. Makes me more likely to buy my next car from thi Always do a nice job of talking through issues and options with no pressure. Team was excellent. Makes me more likely to buy my next car from this dealership. More

by TOBYHAWKES7 Verified Customer Verified Customer

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Karl made the service experience as smooth as possible. Thank you Karl and the service team! Thank you Karl and the service team! More

by BINI1 Verified Customer Verified Customer

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Not even worth it to explain how bad that experience was. Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've ow Thanks to the treatment I received I'll never buy another VW, and that's after being a loyal customer for over 25 years, with 6 of the 8 cars I've owned having been VWs. I was lied to, gas lit, and the repair was so bad/ineffective that the insurance successfully clawed back the money. I don't know what happened to Wellesley VW, but I'm done. More

by davidreed376 Verified Customer Verified Customer

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Karl, Sam and crew say what they'll do and do what they say. They put in the effort and know my car as well as I do. I've been coming back for years and will be for years. say. They put in the effort and know my car as well as I do. I've been coming back for years and will be for years. More

by mcbeckwith Verified Customer Verified Customer

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Love this dealership they are very efficient and friendly and helpful with all My questions and helpful with all My questions More

by SHELLYVID Verified Customer Verified Customer

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Highly recommend VW Wellesley. The staff are knowledgeable, professional, and do services/maintenance work quickly and well. The staff are knowledgeable, professional, and do services/maintenance work quickly and well. More

by meldamb Verified Customer Verified Customer

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Excellent service. Love to bring my car in. Sam my advisor is awesome as is the rest of the advisors. Love to bring my car in. Sam my advisor is awesome as is the rest of the advisors. More

by UTRUSTMETO Verified Customer Verified Customer

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This is my second or third time being at Volkswagen since I bought the car in July. Supposedly when I brought my car in for a leaky tire which the staff at the service department did not find the nail that w I bought the car in July. Supposedly when I brought my car in for a leaky tire which the staff at the service department did not find the nail that was deep in my tire though they said they inspected it. They also did not find that there was a strut that was leaking at the front of the car. Today I have an SOS symbol coming on across my dashboard saying it's deactivated And calling there has been a challenge. Although I know the staff is trying to keep their patience my frustration with Volkswagen in Wellesley has been immense. I am trying to figure out if I should sell back your car because it doesn't seem to be a good car. And according to the Massachusetts lemon law, I have that right. I would like to work with Wellesley Volkswagen, but each time that I have to bring my car in I have to dedicate several hours have either a shuttle or pay for an Uber or arrange for somebody to pick me up and bring me back when I have two kids and a loaded schedule where I need my car and that's why I bought the car at Volkswagen because I needed a reliable affordable and decent car however, it's turning out that this car is not that at all More

by tmcclosky Verified Customer Verified Customer

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Everything about my service was fantastic except they didn’t add coolant so within 3 days of my service my car keeps beeping that it needs coolant. They were kind on the phone and flexible to fix the pro didn’t add coolant so within 3 days of my service my car keeps beeping that it needs coolant. They were kind on the phone and flexible to fix the problem but it is annoying because I have to take time off work to get back to the dealership. More

by LEA.M.FRANKLIN Verified Customer Verified Customer

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