Karl Christ | Page 54

I have always liked my relationship with Wellesley VW and used it exclusively for my 2021 Beetle since I moved to Natick in 2016. However, I feel my faulty brakes should’ve been detected and questioned and used it exclusively for my 2021 Beetle since I moved to Natick in 2016. However, I feel my faulty brakes should’ve been detected and questioned during my last 70,000 service March 12- but they weren’t. They started to squeal about 2weeks ago and when I took my Beetle in for a look-see 4/27, an entire brake replacement was performed. I need my car to be safe. More

by JOANNADKING Verified Customer Verified Customer

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Team was courteous and efficient. Drew always is looking out for the customer's best interest and takes the time to explain matters and issues well. out for the customer's best interest and takes the time to explain matters and issues well. More

by NDJOHNSON Verified Customer Verified Customer

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Karl is very professional and makes getting your car serviced so easy! Everyone that works in the service department is extremely polite and professional. I highly recommend the service department at serviced so easy! Everyone that works in the service department is extremely polite and professional. I highly recommend the service department at Wellesley VW. More

by ALLISONLEVANGIE Verified Customer Verified Customer

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Drew was an amazing help and made me feel super comfortable! He kept me informed about how the service was going and made the experience awesome. comfortable! He kept me informed about how the service was going and made the experience awesome. More

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They are always very friendly and communicate well about the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. the process. They also have always been honest with us about our older vehicle and done a great job of maintaining it. More

by COVE_J Verified Customer Verified Customer

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On time, great communication, and a nice open waiting area for social distancing. It was nice to get a clean car back too at the end area for social distancing. It was nice to get a clean car back too at the end More

by SHOREFIRE Verified Customer Verified Customer

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Always a good experience. They quoted me a price for a repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at ano repair and it was incorrect. They ended up charging me the price they quoted and not the higher price. That's solid. I had the opposite happen at another dealership, for my wife's car, and they definitely weren't as professional and courteous as Wellesley VW. I have at least 3 other VW dealership closer to me but make the drive out for service when it's needed. More

by Murph3699 Verified Customer Verified Customer

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They do some really nice work, and have very Service Managers that give good information and great tips to make your life better with your car. Managers that give good information and great tips to make your life better with your car. More

by MRDJ87 Verified Customer Verified Customer

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Another excellent experience. The service staff scheduled me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of t me in when I needed the appointment and did the work accurately and efficiently. The staff is always courteous and informative about all aspects of th e work. More

by billc508 Verified Customer Verified Customer

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An excellent service center, good work and efficient service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for complet service. The staff is alway attentive to answer questions about service and comply with the needs of the customer. The time is reasonable for completion of repairs and the quality of the work is exscellent. More

by billc508 Verified Customer Verified Customer

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