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Karl Mueller
130 Reviews
130 Reviews
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130 Reviews of Karl Mueller
Verified Customer
November 20, 2025
They take good care of my car at reasonable cost. They keep my old care running smoothly. They keep my old care running smoothly. More
by trichstatter
Other Employees Tagged: Nick Skidmore
October 10, 2025
Incredibly disappointed in our experience. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We dropped our SUV off at 9am Tuesday explaining we beleive the transmission fluid would need replaced after some hard shifting we were experiencing. We also asked for a standard oil change to be done and replacing the break pads. We were told 24-48 hours. At 2pm Wednesday we had heard no follow up so we called for an update. We spoke to Daniel Danzen who told us transmission issues take up to a week for just a diagnosis and up to another week to repair. When asked if we could schedule a better time so we are not without a car for 2 weeks we were told no. I asked if at least the oil change and break pads were done so we could pick it up and schedule a time when we were prepared to be without our car for two weeks and they told us nothing was done. The car sat in the lot for over 24 hours without anyone looking at it. I've had to depend on rideshares during this time. We wanted the quality experience of a dealership working on our car and could have got better service at any corner lot. I urge you guys to not make appointments available if your not able to fulfill them in a timely manner. More
by howell1986
Other Employees Tagged: Joseph Chevrolet
September 20, 2025
Service department uses AI to deal with customers. I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that st I left 3 messages asking for a return call regarding my scheduled service. No return call ever came. I will take my business to a dealership that still values its customers. More
by Brian_roedig
Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning, Jenna Joseph, Nick Skidmore, Chris Mcintosh
September 19, 2025
I always take my Cruze to Joseph for oil change and tire rotation because I bought it there, they know Chevys,they get it done right and usually fairly quickly. I did not get a car wash this time, but I don rotation because I bought it there, they know Chevys,they get it done right and usually fairly quickly. I did not get a car wash this time, but I don't go to them for a car wash. I guess sometimes they are just too busy or whoever does that is not there once in a while. I don't know, sometimes I get one, sometimes I don't. Still good work and good service. More
by montgomerykim1955
Other Employees Tagged: Angela
September 19, 2025
All of my interactions with this Dealership have been great. I recently visited the Service Department for a minor warranty issue and both the Advisor and the Manager were very nice and fixed the issue w great. I recently visited the Service Department for a minor warranty issue and both the Advisor and the Manager were very nice and fixed the issue with no problem whatsoever. More
by rwmjr724
Other Employees Tagged: Kenaz Moore
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