Karl Mueller
Karl Mueller at Joseph Chevrolet

Karl Mueller | Page 6

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.4
130 Reviews
4.4

130 Reviews

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130 Reviews of Karl Mueller

September 17, 2025

Dealership Rating
Employee Rating

I have know MIke and Ted Herlinger for many years and have purchased 2 EV from them. Their service has always been great but after they sold their business the Chevrolet APP said they were no longer a qu More

by BRADLEY.HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Joseph Chevrolet responded

Thank you for trusting us with your EV service needs! We are so glad our service department provided a friendly, clean, and efficient experience for you. It is wonderful to hear that the transition was smooth and that your warranty work was handled to your satisfaction.

September 15, 2025

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Got an oil change. Tire rotation. Checked my other fluids and lights. They even surprised me and washed my truck for me. More

by JT7831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Jenna Joseph , I don’t know who all these people are

Sep 24, 2025

Joseph Chevrolet responded

We are glad we could take care of your truck and even surprise you with a wash! Thank you for choosing Joseph Chevrolet for your service needs.

September 13, 2025

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Thank you for the fast service and accurate information you provided to us. Just wish it was a cheaper price More

by rwoods543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2025

Joseph Chevrolet responded

We are happy to hear that you appreciated the fast service and clear communication from our team. We understand pricing is always important and we work to provide fair and competitive rates for the quality of care you receive. Thank you for your trust in Joseph Chevrolet!

September 06, 2025

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Dealership gave me a loaner vehicle while mine was being worked on. They kept me informed with everything and I couldn't have asked for more More

by trips3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Sauerland

Sep 08, 2025

Joseph Chevrolet responded

We’re so glad to hear that you were taken care of throughout the process! Providing updates and ensuring you have reliable transportation in the meantime is a big part of how we support our customers. Thank you for trusting us with your vehicle.

September 06, 2025

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The service was okay. It was a lot quicker than usual. I wish I could have gotten the appointment sooner though. More

by COPENHAVERL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Joseph Chevrolet responded

Thank you for your feedback! We’re happy your service was completed quickly, though we understand the importance of appointment availability. We’re always looking for ways to improve scheduling and appreciate your input—it helps us serve our customers better.

August 29, 2025

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My experience was painless and quick. I was checked on during the process. Awesome sauce. More

by ninastoy
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Angela Jackson

Sep 08, 2025

Joseph Chevrolet responded

We love hearing this! Thank you for sharing your experience. A quick, smooth process with plenty of check-ins along the way is exactly what we aim for. We’re glad you felt supported from start to finish.

August 26, 2025

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Employee Rating

Efficient and friendly. Willing to keep you informed of progress of your car. Honest estimates. More

by dman763
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Joseph Chevrolet responded

Thank you so much for your kind words and for taking the time to share your experience! We’re glad to hear you found our team efficient, friendly, and communicative throughout the process. Providing honest estimates and keeping you updated is always our priority. We’d love to know what we could do to earn that fifth star next time, your feedback helps us improve. Looking forward to serving you again!

August 25, 2025

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Employee Rating

thank you for great service on shortSaturday that helps alot went it hard to get in on weekday More

by BIGT0
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: miss Jackson

Aug 27, 2025

Joseph Chevrolet responded

Thank you for the 5-star review! We’re so glad we could help you out on a Saturday. It means a lot to know that our weekend availability made things easier for you. We’re always here to keep things convenient and hassle-free.

August 23, 2025

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The timeframe of the work completed was reasonable. The representatives were professional. The waiting area was comfortable. More

by Erika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Joseph Chevrolet responded

Thank you for sharing your feedback with us. We are glad to hear that you found our team professional, the timeframe reasonable, and the waiting area comfortable. We appreciate your review and look forward to welcoming you back for your next visit.

August 21, 2025

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Excellent Customer Service. Friendly staff. Definitely recommend. Very positive environment. Waiting area is very welcoming. More

by drob5133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Joseph Chevrolet responded

Thank you for the wonderful review. We are so pleased to hear that you enjoyed our customer service, staff, and welcoming environment. Your recommendation means a lot to us and we look forward to serving you again.

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