Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Karl Mueller
Karl Mueller at Joseph Chevrolet

Karl Mueller | Page 8

Service Manager

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

Contact Me
4.4
130 Reviews
4.4

130 Reviews

Write a Review

130 Reviews of Karl Mueller

July 11, 2025

Dealership Rating
Employee Rating

The air filter was not replaced. It is registering 15% on my console. Other than that, it went well. Thanks. More

by SJMYOUNG34205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2025

Joseph Chevrolet responded

Thank you for your feedback and for taking the time to share your experience. We're glad to hear that, overall, things went well during your visit! Regarding the air filter, we apologize if there was any confusion. The 15% reading on your console may indicate that the vehicle’s system needs to be reset following a replacement or inspection. However, if the air filter was not replaced as expected, we’d be more than happy to take another look and make it right. Please don’t hesitate to reach out to us directly or stop by at your convenience—we’re here to help ensure everything is in top condition and to your satisfaction. Thank you again for your visit, and we appreciate the opportunity to serve you.

July 02, 2025

Dealership Rating
Employee Rating

Had to return as nothing was found the first time now the issue is more serious. I am waiting for resolution More

by rplrhino60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2025

Joseph Chevrolet responded

Thank you for sharing your feedback, and we're truly sorry to hear that your issue wasn’t resolved on the first visit. We understand how frustrating this must be, especially with the concern now becoming more serious. Please know that our team is committed to getting to the bottom of the issue and finding a proper resolution. If there’s anything we can do in the meantime to assist or provide an update, don’t hesitate to reach out. We appreciate your patience and the opportunity to make things right.

June 30, 2025

Dealership Rating
Employee Rating

Team was great. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. More

by karenm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning , Holly

Report | Print
Jul 21, 2025

Joseph Chevrolet responded

Thank you for your glowing review! We’re thrilled to have you as a customer!

June 29, 2025

Dealership Rating
Employee Rating

Nice team, great service. No waiting time, worked on my car once I have arrived. Going back there More

by kafui.coussey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2025

Joseph Chevrolet responded

Thank you for your kind words! We’re happy to help with all your automotive needs!

June 25, 2025

Dealership Rating
Employee Rating

Excellent customer service on the telephone and in person. Everyone I encoutered was friendly and knowledgeable! More

by CRHILL72474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Sandra Pomeraning

Report | Print
Jun 26, 2025

Joseph Chevrolet responded

We’re glad to see your positive review! Thank you for being a valued customer.

June 22, 2025

Dealership Rating
Employee Rating

I purchased a used car in April from Joseph Chevrolet on Colerain Ave and the experience was good the salesman was very helpful and insightful there was a issue with the car that had a bumper to bumper More

by elsteele284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet , Richie Green, Philip Dorger

Report | Print
Jun 26, 2025

Joseph Chevrolet responded

We’re so grateful for your kind review! Our goal is to exceed expectations, and it's rewarding to know our staff made your experience memorable. Thank you for acknowledging their hard work; it inspires us all!

June 20, 2025

Dealership Rating
Employee Rating

Best dealership in all the land ! ! I have never had better service. Amazing team at JC !! More

by CREEKSONGFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna Joseph, Nick Skidmore , Bill Cullen

Report | Print
Jun 20, 2025

Joseph Chevrolet responded

We genuinely appreciate your wonderful feedback! Knowing that our team provided an excellent experience makes us proud. Your comments are a great reminder of why we do what we do!

June 15, 2025

Dealership Rating
Employee Rating

I am always amazed at how efficiently they get my car taken care of. I wouldn’t consider going anywhere else. Thanks Joseph service team. More

by Kar Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2025

Joseph Chevrolet responded

We are so grateful for your feedback! Our staff works diligently to ensure a great experience, and your recognition of their efforts means the world to us.

June 12, 2025

Dealership Rating
Employee Rating

Always can get appointment pretty quick I like getting coupons to use I like being able to get a a loner car More

by lindaleather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 26, 2025

Joseph Chevrolet responded

We appreciate your great review! Your satisfaction is our top priority.

June 11, 2025

Dealership Rating
Employee Rating

All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Chevrolet, Nick Skidmore , Bill Cullen, David Martin

Report | Print
Jun 26, 2025

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

1
...
7
8
9
...
13

Dealership Inventory (483 Vehicles)

used 2018 Chevrolet Traverse car, priced at $12,000
2018 Chevrolet Traverse
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$12,000
View Details
new 2026 Chevrolet Colorado car, priced at $51,514
2026 Chevrolet Colorado
new
Black exterior
Automatic
Four-wheel Drive
$51,514
View Details
new 2026 Chevrolet Trax car, priced at $23,182
2026 Chevrolet Trax
new
Summit White exterior
Automatic
Front-wheel Drive
$23,182
View Details
new 2026 Chevrolet TrailBlazer car, priced at $33,240
2026 Chevrolet TrailBlazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
$33,240
View Details
used 2024 Chevrolet Malibu car, priced at $18,500
2024 Chevrolet Malibu
used
Summit White exterior
Automatic
Front-wheel Drive
$18,500
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $55,557
2026 Chevrolet Silverado 1500
new
Radiant Red Tintcoat exterior
Automatic
Four-wheel Drive
$55,557
View Details
View All Inventory