Karl Mueller | Page 9

I was promptly taken and my service was done within a half hour. Great experience half hour. Great experience More

by DKUNKE Verified Customer Verified Customer

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Quick check in - took car back almost immediately. Service was busy but lounge area is nice with some free snacks - which was very surprising. Check out was easy - receipt showed all work done and sy Service was busy but lounge area is nice with some free snacks - which was very surprising. Check out was easy - receipt showed all work done and systems checked. Overall a very easy experience More

by GREENLEENANCY Verified Customer Verified Customer

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Joseph Chevrolet is the best. Always great service, always fixed right, and always a friendly staff. Always great service, always fixed right, and always a friendly staff. More

by Kar Guy Verified Customer Verified Customer

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All the associates are very friendly and helps with any questions or if you just need a battery replacement in your bob. questions or if you just need a battery replacement in your bob. More

by paulachantana Verified Customer Verified Customer

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Balancing tires seemed to help with vibration at highway speeds. Wont know for sure until back on highway speeds. Wont know for sure until back on highway More

by rusty2wal Verified Customer Verified Customer

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Everyone was helpful and nice, and I was in and out in about an hour. about an hour. More

by jilladwyer Verified Customer Verified Customer

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My Brand new 2025 Traverse had a catastrophic transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that w transmission failure driving on the highway. We had it towed back to Joseph and they harassed the tow truck driver. I was given a loaner car that was half the size of my vehicle and then was told to bring that one back after 2 months as I was putting to many miles on it and given an even smaller vehicle as a loaner. They offered me an Equinox EV as a loaner which was not an acceptable option for me. I waited several weeks for information and had to show up in person to get any answers. The service department does not return phone calls or texts promptly or at all in my case. I had to escalate my complaints to the service manager Karl who was very good. Unfortunately, it took months to get parts for the car and I have instituted a buyback from GM as I don't trust the car will function properly. I bought the car (after waiting for the special order for over 4 months) on November 7th and on December 27th it was dead. And, even now that I have it back until the repurchase goes through, it does not drive like it did. I am very dissapointed in the car and the service at Joseph. It's pretty sad too, as I had a 2015 Traverse that was a great car and a total workhorse. They have lost me as a customer at this point, and not just Joseph, GM as a company. More

by scubavet2003 Verified Customer Verified Customer

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Was pretty decent and quick for oil change. Sad that the cashier doesn't give out snacks anymore. Sad that the cashier doesn't give out snacks anymore. More

by LOVE4RYAN2008 Verified Customer Verified Customer

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I have been taking my vehicles to Joseph Chevrolet for 35 years. I trust them and you can too! years. I trust them and you can too! More

by jason Verified Customer Verified Customer

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The wait time was pretty good and there were no issues with setting the appointment. with setting the appointment. More

by DOMINICANDKAHEA Verified Customer Verified Customer

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