Karl Vonder Shmalz
Karl Vonder Shmalz at Audi Devon

Karl Vonder Shmalz | Page 9

Sales

Audi Devon

222 W Lancaster Ave
Devon, PA 19333

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5.0
148 Reviews
5.0

148 Reviews

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148 Reviews of Karl Vonder Shmalz

September 13, 2020

Dealership Rating
Employee Rating

Karl was great, the process went smoothly. We are thrilled with our new Q-80, it is a unique vehicle. Thanks to all at Audi Devon. More

by ctbreder
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Kourbeh , Demery Hanna

Sep 14, 2020

Audi Devon responded

That's what we love to hear! It's fantastic that Karl and the rest of the team here at Audi Devon made your buying experience so straightforward and stress-free. We wish you many safe and happy miles in your new car!

September 11, 2020

Dealership Rating
Employee Rating

Just a bad experience overall. Purchased a new vehicle that had been used as a demo. The dealership would not make any concession on price. Grossly undervalued my trade in so I had to sell that myself. Sa More

by EMATTALEXANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Nathan Weisser

Sep 11, 2020

Audi Devon responded

Mr. Alexander, I first want to apologize for your experience. However I did look into your purchase and the issues that you have mentioned with the vehicle. You mentioned that there was no concession on the price of the vehicle as it was a demo? You are correct it was a demo (that you were well aware of prior to your purchase) also the MSRP of the vehicle was $75,940 not $80,000 and you purchased it for $67,000 a discount of $9,000 dollars for a vehicle with several thousand miles (5,806) accumulated on it. I am sure most people would consider that a very large concession. As for the other mentioned issues with the vehicle I spoke to our service department and all of them have been rectified (painted bumper, replaced tire, and repaired all other issues at our cost as promised). As for the trade you relayed to Karl our rep that you damaged the back of the vehicle and therefore we advised the value would be adjusted and you chose to not trade the vehicle. Again we are sincerely sorry you feel as though we somehow did not do what we promised. If you would like to further the discussion please feel free to reach back to me. We wish you many years of enjoyment with your vehicle . Regards, Leo J Sam

September 11, 2020

Dealership Rating
Employee Rating

The staff were extremely friendly and personable. They were very knowledgeable about the different cars there. I would recommend this dealership to a friend for sure. More

by semanchik.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna, Frank Kopervos

Sep 11, 2020

Audi Devon responded

We appreciate your recommendation! Thank you for taking the time to share and for choosing Audi Devon. We hope to see you again down the road!

Sep 11, 2020

Audi Devon responded

Thanks for the great review and more importantly your business!!!! Regards, Leo J Sam GSM

September 09, 2020

Dealership Rating
Employee Rating

Karl was extremely helpful and his follow up with me has been spot on. Financing the car through you all was seamless and I received a better rate than that from my bank. Only issue I have had to date was w More

by bruceorr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser , Frank Kopervos

Sep 11, 2020

Audi Devon responded

Thank you again for your business!!!! Regards, Leo J Sam GSM

September 09, 2020

Dealership Rating
Employee Rating

I could not have been more pleased with my experience in purchasing my dream car. My/our salesman, Karl Vonder Schmalz, listened as I explained what I was looking for. He explored all avenues and was able t More

by mjdrph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Weisser , Frank Kopervos

Sep 09, 2020

Audi Devon responded

Feedback like this makes our day and we appreciate you taking the time to review us. Our team is dedicated to finding the best option for guests and it is great to hear that Karl helped you purchase a 2020 Audi Q5. On behalf of everyone at Audi Devon, we thank you for your business and wish you safe travels!

Sep 11, 2020

Audi Devon responded

We thank you for your support!!!! Regards, Leo J Sam GSM

August 23, 2020

Dealership Rating
Employee Rating

Absolutely amazing experience!! I’ve been been to terrible car dealerships before that are straight up nightmares. But here they are inviting and are willing to work with you to get the best price fo More

by yasminepathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna

Aug 24, 2020

Audi Devon responded

We understand that the car-buying process can be challenging and it's wonderful to hear that you received the five-star service you deserve at Audi Devon. We are also so glad that you got a great deal on your new vehicle. Thank you very much for recommending our dealership! We hope to see you down the road.

June 27, 2020

Dealership Rating
Employee Rating

Karl was super helpful when I was looking for a car to take with me to college! He went above and beyond even giving me auto transport recommendations. More

by elenirose.ers
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna

Jun 29, 2020

Audi Devon responded

Thanks for reviewing Audi Devon! I am glad to hear that Karl was able to help you find the perfect vehicle for your next phase of life. Congrats & safe travels!

June 23, 2020

Dealership Rating
Employee Rating

I just bought a new Audi (well it was a dealer demo) from Karl and Devon Audi. From first test drive to final pricing the experience was transparent and painless. That probably isn't fair as painless is a More

by capurrom
Recommend Dealer
Yes
Jun 23, 2020

Audi Devon responded

Thank you for taking the time to leave us a review! It was our pleasure to work with you here at Audi Devon, and we are so glad Karl and our team took good care of you. We hope that you continue to enjoy your newly purchased vehicle!

June 18, 2020

Dealership Rating
Employee Rating

The service department personnel I worked with were all friendMy and professional Beautiful waiting area, although I got one of the loaners. The car was ready on time More

by ETN
Recommend Dealer
Yes

Other Employees Tagged: Nuala Schoeniger , Demery Hanna, Leo J. Sam

Jun 18, 2020

Audi Devon responded

Thank you for taking the time to review Audi Devon. It is wonderful to hear that you enjoyed the service & amenities at our location. We look forward to doing business with you in the future!

May 18, 2020

Dealership Rating
Employee Rating

Great and constant communication from Karl during the shutdown. We had a signed buyers order prior to the shutdown for a vehicle in Maine...logistical challenges were overcome and we were able to finally More

by JDGOULD18
Recommend Dealer
Yes

Other Employees Tagged: Demery Hanna, Frank Kopervos

May 18, 2020

Audi Devon responded

Thank you for trusting us at Audi Devon. We are committed to providing 5-star service for every guest and it's great to hear that Karl hit the mark. Safe travels!

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