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Kasey Shirey
Kasey Shirey at City Automall Ford

Kasey Shirey | Page 8

General Manager/Owner

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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5.0
107 Reviews
5.0

107 Reviews

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107 Reviews of Kasey Shirey

April 29, 2023

Dealership Rating
Employee Rating

They are always helpful, friendly and get me back on the road quickly. I appreciate their knowledge and understanding of my vehicle. More

by DAVIS.KAREY
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Tyler Armbruster , Robert Lonsbury, Charles Smith, Mo

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May 03, 2023

City Automall Ford responded

Davis, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you so much for your feedback! We hope you have a great day!

April 28, 2023

Dealership Rating
Employee Rating

Blake and Kasey were great to work with from the minute I got to the dealership. They gave me a fair trade value on my vehicle and had excellent pricing on the vehicle I was looking at. The entire process wa More

by christopher.carrico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly

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April 26, 2023

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Employee Rating

Blake was very professional and engaging. Great place to do business. I would buy another car there. Ray More

by ray.pulver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, Blake Byerly

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May 03, 2023

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2023

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Employee Rating

Friendly staff great to work with, able to find the vehicle we were looking for at a good deal. Our second purchase of vehicles from City Chevrolet/City Ford. More

by Edward Davidson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols , Joe Payton, Charles Smith

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May 03, 2023

City Automall Ford responded

Edward, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

April 08, 2023

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Employee Rating

Owner is a complete hot head. Rude beyond belief. Kasey is his name. Buyer beware. More

by adamhouin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 08, 2023

City Automall Ford responded

Good morning Adam. We take great pride in our customer satisfaction and go above to ensure we accomplish just that. We would certainly like the opportunity to discuss why you would have these feelings as it certainly does not fit my personality. Please call me so we can resolve your concern at 260.244.5111. Looking forward to hearing from you!

Apr 09, 2023

adamhouin responded

Oh that’s funny that you can’t find my name in your database considering that I bought a $50,000 Lincoln navigator from you and traded it in a basically brand new 2020 Toyota 4runner. You know the Lincoln navigator with the bad bearing that I had to replace and go out of pocket for less than 1000 miles after I bought the vehicle from you. The one that had the whole front differential taken apart and rebuilt that you didn’t disclose to me and disnt on the Carfax. The one you drove for a year (what your employee said ) or your company had for a year. The black one. The 2018. Let me try this instead ,The guy you screamed at because I supposedly drove over your sprinkler box that obviously had been smashed for a long time…. Because your employee took the parking spot that I was in the whole time we were working the deal… and you still needed to intake my vehicle so I was told to park there by your employee… he was in the car with me and I said I’ll just park here so it’s close for your boss… we didn’t get to that point, because you were too busy yelling at me and claiming that you were right… Ring a bell ?! Ultimately, you’re lucky that I even did that deal And I mean lucky. Your also lucky that I’m not smearing your name other places from my experience. But when your business sense me things to write my experience, I’m gonna take the time to do it. This response does not surprise me at all, and is par for your course ….quit deflecting your negative business tactics to other people.. Ohhhh i almost forgot, the entire light bar on the back of the vehicle has a broken seal and has water on it and that wasn’t disclosed to me And the emblem on the front does not light up either and that wasn’t disclosed..

March 30, 2023

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Employee Rating

They did a very good and very helpful. Highly recommended to anyone who needs a car. More

by brucecraig1954
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, David Dau , Alex Sandoval

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December 04, 2022

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Employee Rating

Zach was very personable and helpful! I would do business with him again. He made the whole car buying process was seamless! More

by Davije01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott , Alex Sandoval

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Jan 27, 2023

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2022

Dealership Rating
Employee Rating

Jordan was very professional and well educated in the New Chevy inventory and made our buying process a ease! Will definitely refer Jordan and City Automall to all of our friends and family. More

by JessePeterson4147
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Johnson

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July 16, 2021

Dealership Rating
Employee Rating

Awesome customer service really glad I was able to get a brand new vehicle from Jacob alex and Steve thanks guys im super excited about my purchase. More

by Poohbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Ferguson, Alex Sandoval, Steve Yoder

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May 09, 2021

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Employee Rating

In 2018 I drove 2 hours to City Automall to purchase my new F150 and was happy to make that drive again yesterday (May 2021) to get a new Equinox. The entire sales team at both the Ford and Chevrolet lots More

by Happy Customer
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Matthews, Jeff Franke, Travis Nichols , Steve Yoder

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