Katherine Mera
Katherine Mera at Smithtown Volkswagen
Refer Me

Katherine Mera | Page 2

Customer Relations Manager

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

Contact Me
4.9
30 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

30 Reviews

Write a Review

30 Reviews of Katherine Mera

March 04, 2023

Dealership Rating
Employee Rating

Best experience I’ve ever had when dripping a car for service. They had a great loaner car ready for me and serviced my car promptly. They even did my 10,000 Svc a little early for my convenience. More

by kepws27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal D'Amico , Nick Brown , Paul Mitchell

September 25, 2022

Dealership Rating
Employee Rating

It’s always a pleasure to come to VW in Smithtown. They are always knowledgeable and polite. They treat everyone like family. More

by GLODEE531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde

August 24, 2022

Dealership Rating
Employee Rating

Service was very very good waiting room was fine no milk for coffee but quick service was phenomenal More

by HUNTERDON10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jhon Jaramillo , Danielle Dipietro

Aug 29, 2022

Smithtown Volkswagen responded

Thank you. We appreciate your feedback.

July 28, 2022

Dealership Rating
Employee Rating

Peter is really great. This is why I will be coming back to this dealership in the future for all my needs! More

by Candyrain1104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 19, 2022

Dealership Rating
Employee Rating

Very professional and curteous. . they kept me informed as to how the work was progressing. More

by JUSTINAGMUSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Wilde

Aug 03, 2022

Smithtown Volkswagen responded

Thank you so much for your review

July 12, 2022

Dealership Rating
Employee Rating

Easy to get an appt. Very nice and quick! Kept me updated throughout the process. More

by BROOKEZAIFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde

Aug 03, 2022

Smithtown Volkswagen responded

Thank you so much

July 05, 2022

Dealership Rating
Employee Rating

Service personnel were efficient and courteous. Service was prompt and through. The experience far exceeded my expectations. More

by MJACK_84
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde

Aug 03, 2022

Smithtown Volkswagen responded

Thank you !

June 06, 2022

Dealership Rating
Employee Rating

Everyone was great! James and Danielle are always very informative, Thank you VW of Smithtown More

by Miguel Mera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: James Coughlin, Danielle Dipietro

Jun 08, 2022

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family!

May 26, 2022

Dealership Rating
Employee Rating

Excellent service I wouldn’t take my car anywhere else but here. Always On time service and appointment are easy to set up More

by ANTHONYRDRGZ444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde

Jun 08, 2022

Smithtown Volkswagen responded

Thank you so much for being part of our VW of Smithtown family!

April 01, 2022

Dealership Rating
Employee Rating

Smithtown Volkswagen always provides the absolute best service! The staff is so friendly and helpful! Thank you! More

by Jordynrickles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde, Stephanie

Dealership Inventory (246 Vehicles)

used 2020 Audi Q5 car, priced at $23,955
2020 Audi Q5
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
used 2021 Volkswagen Atlas Cross Sport car, priced at $31,685
2021 Volkswagen Atlas Cross Sport
used
Pure White exterior
Automatic
All-wheel Drive
used 2021 Honda Accord car, priced at $26,658
2021 Honda Accord
used
Radiant Red Metallic exterior
Automatic
Front-wheel Drive
used 2020 Jeep Cherokee car, priced at $21,475
2020 Jeep Cherokee
used
Sting Gray Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Volkswagen Jetta car, priced at $27,518
2024 Volkswagen Jetta
new
Opal White Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Taos car, priced at $31,951
2024 Volkswagen Taos
new
Cornflower Blue exterior
Unknown
All-wheel Drive