Katherine Mera
Katherine Mera at Smithtown Volkswagen
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Katherine Mera | Page 3

Customer Relations Manager

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.9
30 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

30 Reviews

Write a Review

30 Reviews of Katherine Mera

February 11, 2022

Dealership Rating
Employee Rating

I found the service agent very helpful and very pleasant the work was done quickly, the waiting room was comfortable. I will be bringing my car their again. More

by DON.BATTMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Edward Merman, Tom Wilde

October 16, 2021

Dealership Rating
Employee Rating

My salesperson Adam was extremely helpful, knowledgeable patient and nice! I would recommend this dealership to any future buyer. More

by adrienne
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Shifrin , Mike credit department

May 14, 2021

Dealership Rating
Employee Rating

All i can say is that i have been in many dealerships and is always hidden fees in the end. Smithtown Volkswagen is and honest friendly and transparent would not go anywhere else thank you Smithtown VW and More

by MDeleon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Bob Ribaudo , Kelly Ward

May 18, 2021

Smithtown Volkswagen responded

Thank you so much for your review ad welcome to Smithtown VW Family !

May 04, 2021

Dealership Rating
Employee Rating

Great and easy purchase. Love the car and loved the staff at Smithtown VW. Stat could not be any nicer. Coming back to lease another VW after my Jeeo lease ends More

by diddy826
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jhon Jaramillo , Jim Rogers

May 04, 2021

Smithtown Volkswagen responded

Thank you so much for your great review and welcome to our Smithtown VW Family :)

May 01, 2021

Dealership Rating
Employee Rating

By far the single best used car buying experienced I’ve ever had! Catherine and the salesman Jamie were excellent, pleasant, low pressure and worked out a fair price. I really appreciate the fact that More

by Rusnap
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria , Jamie Sackstein—Sales. 5 Star!

May 04, 2021

Smithtown Volkswagen responded

Thank you so much for your review and welcome to our Smithtown VW Family :)

April 26, 2021

Dealership Rating
Employee Rating

Very nice experience. Listened to what I was looking for and what I could afford. Not pushy and very understanding and helpful. I would recommend this dealership to others. Bob made us feel comfortable a More

by Jennifer Dickinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Ribaudo, Jhon Jaramillo

Apr 26, 2021

Smithtown Volkswagen responded

Thank you so much for your review and welcome to our Smithtown VW Family !

Apr 27, 2021

Jennifer Dickinson responded

Your welcome. Thank you!

April 04, 2021

Dealership Rating
Employee Rating

Bob was great to work with. Very personal attention working to me your needs. Great guy would recommended bob highly for his honesty experience and his knowledge. More

by Mpalermo76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Bob Ribaudo

Apr 09, 2021

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family !

March 28, 2021

Dealership Rating
Employee Rating

Everyone I dealt with was top notch. I drove over and hour and a half to purchase a specific certified pre-owned Tiguan. Katherine was very helpful with an appointment, Bob went through everything, and M More

by MikeBlueTiguan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Bob Ribaudo

Mar 30, 2021

Smithtown Volkswagen responded

Thank you so much for your honest review and Welcome to our Smithtown VW Family

November 12, 2020

Dealership Rating
Employee Rating

Had a great experience working with Bob! He explained everything about the car! I would definitely use VW again after my current lease is over More

by nsiabanis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Bob Ribaudo

Nov 17, 2020

Smithtown Volkswagen responded

Thank you ! Please let us know if we can help you in any other way :)

October 01, 2020

Dealership Rating
Employee Rating

I’m always pleased with the care my car gets from you. Never a hassle. I always get the appointment that fits my schedule. I’m very pleased with service and sales More

by beachglo54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike DiMaria, Jhon Jaramillo , James Coughlin, Danielle Dipietro, Jerry Merlo, Edward Merman, Tom Wilde

Oct 05, 2020

Smithtown Volkswagen responded

Thank you! we are always happy to help :)

3

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