Kathy Cruz
Kathy Cruz at Executive Jeep

Kathy Cruz

Certified Service advisor

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Kathy Cruz

May 25, 2026

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Employee Rating

Kathy at the Executive Jeep service center was great. She explained the services to be done and arranged for me to be shuttled to work. She called me to discuss the video taken by the technician and expl More

by Lee D.
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Bonet

May 26, 2026

Executive Jeep responded

Thank you for sharing your positive experience with Kathy at our service center. We’re glad she arranged the shuttle, walked you through the technician’s video findings, and completed your Nissan Rogue Sport service as promised. We hope your Rogue Sport continues to perform at its best.

May 21, 2026

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Easy and quick service visit. Kathy was excellent! She is efficient, friendly, solution oriented and helpful. More

by ELSACATHERINE
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Recommend Dealer
Yes
May 22, 2026

Executive Jeep responded

Knowing your Wrangler service was swift and seamless is wonderful. Kathy delivers friendly, efficient, and solution-focused support and we’re glad it showed. Thank you for the 5-star rating and we look forward to welcoming you back.

May 08, 2026

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They were so helpful and very accommodating. I love how they will have a ride set up for you if needed. More

by raphael quinones
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2026

Executive Jeep responded

We’re glad to hear our team led by Kathy was so accommodating and arranged a shuttle to keep you on the go. It’s wonderful your Nissan Rogue service visit went smoothly. Thank you for trusting us with your vehicle.

May 07, 2026

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I had a smooth and easy deal with Coop. He went above and beyond to get me what I was looking for. I recommend 100%. More

by CAPOZZOMICHEAL1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Tesla, Anthony Salvatore , Cooper

May 07, 2026

Executive Jeep responded

Thank you for recommending us and sharing your experience. We’re pleased our team provided exceptional service on your Nissan Altima and made the process smooth and easy. We look forward to helping you again.

May 07, 2026

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Professional and friendly dealership! This a my forth car purchase from Executive and will continue!! More

by JOHN.DELCORE
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2026

Executive Jeep responded

We’re honored to have earned your trust again on your fourth purchase. It’s great to know our team provided professional and friendly service. We look forward to assisting you on your next visit.

May 06, 2026

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Service was great. It was a simple process for me to drop off my vehicle and the service center provided round trip transportation service to and from my job. Staff was More

by Belle714
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Recommend Dealer
Yes
May 06, 2026

Executive Jeep responded

Thank you for letting Kathy and our staff take care of your Jeep. We’re glad the drop-off process was simple and the round-trip transportation fit your schedule. We appreciate your trust and look forward to serving you again.

April 29, 2026

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Jason is consistently knowledgeable and kind. He takes time to explain the problem in understandable language. You are fortunate to have such an amazing employee. He kept me updated while I w More

by Njshepglen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Meyer, Alberto Bonet , Kemar Campbell

Apr 29, 2026

Executive Jeep responded

We’re grateful for your feedback on your Nissan Rogue service with Jason. It’s great to hear his clear explanations and updates made the process smoother for you. Thank you for trusting us, and we hope to assist you again soon.

March 02, 2026

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Employee Rating

Making an appointment till the car was completed was very fast and easy. Exceptional work always. More

by nikki041586
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Beesly

Mar 02, 2026

Executive Jeep responded

Thanks for highlighting how smooth scheduling was and that our team consistently delivers exceptional work on your Jeep. We look forward to helping keep you on the road smoothly.

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