Kathy was amazing and made the whole process a breeze and
enjoyable. Howie also played a big part of making this process enjoyable as well. You can tell when people are good people and they are GOOD PEOPLE!
enjoyable. Howie also played a big part of making this process enjoyable as well. You can tell when people are good people and they are GOOD PEOPLE!
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by Karynrobinson87
Other Employees Tagged:
Howie
Mar 21, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your kind words about Kathy and Howie! We are thrilled to hear that they made your car buying experience enjoyable and seamless. At Ourisman CDJR Baltimore, we are committed to having a team of good people who prioritize customer satisfaction and make the process as smooth as possible. We appreciate your feedback and look forward to serving you again in the future!
Kathy McKinney and Umar Naeem at Ourisman were amazing!
Great service and so pleasant to work with! Very excited about my new Jeep! I cannot recommend them enough!!!
Great service and so pleasant to work with! Very excited about my new Jeep! I cannot recommend them enough!!!
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by Awills1986
Mar 18, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your kind words! Kathy McKinney and Umar Naeem are truly dedicated to providing excellent service and ensuring a pleasant experience for our customers. We're thrilled that you're excited about your new Jeep and appreciate your recommendation. Enjoy your new ride, and if you need anything else, don't hesitate to reach out!
Kathy was amazing, understanding, knowledgeable and best
of all, not pushy. She went above and beyond and worked overtime to get this deal done. I would work with her every single time. An amazing overall e
of all, not pushy. She went above and beyond and worked overtime to get this deal done. I would work with her every single time. An amazing overall experience. Same thing for Umar! He really put the extra effort and time in. Glad we were both able to leave the deal happy.
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by DJ
Other Employees Tagged:
Umar Naren’s
Mar 11, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for your fantastic review, DJ! We're thrilled to hear that Kathy and Umar provided you with an amazing overall experience. It's wonderful to know that Kathy was understanding, knowledgeable, and not pushy, making the process comfortable for you. We truly appreciate your acknowledgment of the extra effort and time both Kathy and Umar invested in ensuring you left the deal happy.
Customer satisfaction is our top priority at Ourisman CDJR Baltimore, and we're delighted to have had the opportunity to assist you. If you ever need further assistance or have any feedback to share, please don't hesitate to reach out. We look forward to the possibility of working with you again in the future. Thank you for choosing Ourisman CDJR Baltimore!
Kathy helped me trade my 2014 Grand Cherokee in for a new
car and made the experience feel so comfortable! She was honest and funny and listened to my concerns, fears and what I wanted. She worked with my cr
car and made the experience feel so comfortable! She was honest and funny and listened to my concerns, fears and what I wanted. She worked with my crazy work schedule and helped me find a great used vehicle to trade for!
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by Chloe A
Mar 08, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your positive experience with Kathy! We are thrilled to hear that she made your car trading experience comfortable and enjoyable. Kathy takes great pride in providing honest and attentive service, and it's wonderful to know that she listened to your concerns, fears, and preferences.
We appreciate your acknowledgment of Kathy's sense of humor and her ability to work with your busy schedule. It's fantastic to hear that she could help you find a great used vehicle to trade for. Your feedback is invaluable to us, and we'll be sure to pass on your kind words to Kathy.
If you ever have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you in the future.
I had the best experience buying my new car, Kathy
McKinney was great, she was very helpful and answered all my questions. I am a very happy customer.
McKinney was great, she was very helpful and answered all my questions. I am a very happy customer.
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by 4Harts
Mar 07, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your car-buying journey was the best, and we appreciate you taking the time to highlight Kathy McKinney's excellent assistance.
Kathy is dedicated to providing top-notch service, and we're delighted that she was able to help and answer all your questions. We're even more thrilled to have you as a very happy customer!
If you ever have more questions or need further assistance, please feel free to reach out. Congratulations on your new car, and thank you for choosing us. We look forward to serving you in the future.
Safe travels and happy driving!
Kathy McKinney was a great help.
She was there every step. Pablo Rodríguez is a good owner that will work with you . Maria does Excellent work In the Finance department.. I had a gre
She was there every step. Pablo Rodríguez is a good owner that will work with you . Maria does Excellent work In the Finance department.. I had a great experience.. this was a great team to do business with.
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by Champ
Mar 04, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for your fantastic review of Ourisman CDJR Baltimore! We are delighted to hear about your positive experience with our team members. Kathy McKinney's dedication and support at every step, Pablo Rodríguez's collaborative ownership style, and Maria's excellent work in the Finance department truly make for a stellar team.
At Ourisman CDJR Baltimore, our goal is to provide exceptional service and make the car-buying experience as smooth as possible. We greatly appreciate your kind words and are thrilled that our team met your expectations.
If there's anything more we can do for you or if you have any further feedback, please feel free to get in touch. We are grateful for your business and look forward to serving you again in the future.
Thank you for choosing Ourisman CDJR Baltimore!
Buying experience with Kathy McKinney and Ashley Peters
was sensational. Total Grade A Professionalism and Customer Oriented Attitudes. Thank Them for getting me in as a new member of the Jeep Family
was sensational. Total Grade A Professionalism and Customer Oriented Attitudes. Thank Them for getting me in as a new member of the Jeep Family
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by Lou
Feb 26, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your wonderful buying experience with Kathy McKinney and Ashley Peters! We are thrilled to hear that your experience was sensational and that their Grade A professionalism and customer-oriented attitudes left a lasting impression.
Welcome to the Jeep Family! We truly appreciate your trust in us, and we're delighted to have you as a new member. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We will be sure to pass on your appreciation to Kathy and Ashley.
Safe travels and happy driving!
Everyone is friendly and eager to help as soon as you
come in. Knowledgeable also
come in. Knowledgeable also
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by Mason7199
Feb 15, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for taking the time to share your experience with Ourisman CDJR Baltimore. We're thrilled to hear that everyone was friendly, eager to help, and knowledgeable during your visit. Providing excellent service is a top priority for us, and we appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to serving you again!
Wonderful experience!
We drove almost 100 miles to this dealership. Kathy, Umar and Maria treated us like family! Thank you for making us feel appreciated!
We drove almost 100 miles to this dealership. Kathy, Umar and Maria treated us like family! Thank you for making us feel appreciated!
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by Lenore
Other Employees Tagged:
Umar General Sales Manager and Maria Finance Director
Feb 14, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that your visit to our dealership was worth the 100-mile drive.
Kathy, Umar, and Maria are indeed valuable members of our team, and we're delighted to know that they made you feel like family. Providing a warm and welcoming environment is important to us, and your feedback reassures us that we're on the right track.
We appreciate your trust in us and are grateful for the opportunity to serve you. If there's anything else you need or if you have any more feedback to share, please feel free to reach out. Safe travels, and we look forward to assisting you in the future!
I had a terrific experience working with Kathy McKinney.
Kathy made my buying experience pain free. I highly recommend her to anyone looking for a salesperson that will listen to your needs.
Kathy made my buying experience pain free. I highly recommend her to anyone looking for a salesperson that will listen to your needs.
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by Leif871
Feb 14, 2024 -
Ourisman Chrysler Dodge Jeep Ram of Baltimore responded
Thank you for taking the time to share your terrific experience working with Kathy McKinney! We're delighted to hear that she made your buying experience pain-free and that she listened to your needs.
Kathy is a valued member of our sales team, and your recommendation means a lot to us. Providing excellent service tailored to our customers' needs is always our goal, and it's rewarding to know we hit the mark with your experience.
If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your recommendation and look forward to serving you or anyone you refer in the future.