The service department is excellent.
Scheduling is easily completed online or by phone. Appreciate the car wash!
Scheduling is easily completed online or by phone. Appreciate the car wash!
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by lc34996
Verified Customer
Verified Customer
May 09, 2022 -
Treasure Coast Lexus responded
Thank you for taking the time to review us! We are thrilled to hear that you had a successful experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back!
Easy transaction and friendly sales team made for a
pleasant buying experience. Will likely do business with them again.
pleasant buying experience. Will likely do business with them again.
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by Jonathan
May 06, 2022 -
Treasure Coast Lexus responded
Jonathan, we love hearing that we made your purchase experience a positive one! Thank you for trusting the Treasure Coast Lexus team to find you the perfect vehicle, and we wish you safe travels on the road ahead!
They did a great job on the detail.
It was well worth the money. I give it a five star.
It was well worth the money. I give it a five star.
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by lawrence.m.dolan
Verified Customer
Verified Customer
May 06, 2022 -
Treasure Coast Lexus responded
Thank you for taking a moment to give the Treasure Coast Lexus service team your kudos. We're always happy to help!
Very nice very professional I will be back soon gujnvghn.
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by At
Verified Customer
Verified Customer
May 04, 2022 -
Treasure Coast Lexus responded
Thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Safe travels, and we are looking forward to seeing you back!
Straightforward, convenient services.
I’m a repeat customer and have worked with Carlton Duncan in the sales department. He is knowledgeable and easy to work with and follows through on a
I’m a repeat customer and have worked with Carlton Duncan in the sales department. He is knowledgeable and easy to work with and follows through on any questions.
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by rjmmjm
Verified Customer
Verified Customer
May 02, 2022 -
Treasure Coast Lexus responded
Thank you for taking the time to review us! We are thrilled to hear that Carlton and the Treasure Coast Lexus team earned your five stars. Drive safely, and we hope to see you back again down the road!
Always courteous and helpful.
If you have any questions they make sure they get you an answer.
Their customer service gets 5 stars from me.
If you have any questions they make sure they get you an answer.
Their customer service gets 5 stars from me.
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by purplemagnolia112658
Verified Customer
Verified Customer
Apr 27, 2022 -
Treasure Coast Lexus responded
We're delighted to hear that our courteous and attentive care earned us 5 stars from you! The Treasure Coast Lexus team is grateful for your business, and we look forward to your next appointment with us!
Enjoyed getting my car serviced - people were
knowledgeable, friendly, and courteous - work was done well
knowledgeable, friendly, and courteous - work was done well
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by FPIUORNO
Verified Customer
Verified Customer
Apr 25, 2022 -
Treasure Coast Lexus responded
Thank you for the great review! We are so glad to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you again at Treasure Coast Lexus!
Dealership is always very accommodating, thorough and
prompt. Kathy Register is my service representative and she is awesome.
prompt. Kathy Register is my service representative and she is awesome.
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by cburns13
Verified Customer
Verified Customer
Apr 25, 2022 -
Treasure Coast Lexus responded
Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!
Car has 27,000 miles.
It’s a 2019 model year. They Lied about what was covered in original Service Agreement which cost about $2,000. for first 40,000 miles. For this se
It’s a 2019 model year. They Lied about what was covered in original Service Agreement which cost about $2,000. for first 40,000 miles. For this service, I Asked service advisor to have service dept. check tires for tire rot. It was not on service order when service was completed. (Maybe you should give the customer a copy of the order when it’s written up not just at time of payment.). I asked service advisor about it and she said oh there wasn’t any! I later called Service Manager and told him about it and he simply said, “I’ll talk to her about it”. When I pressed him on the tire rot, he said well the car was built a year before and you bought it at the end of the 2019 model year. So, the tires were 2 years old when you bought it and you drove it for last two years. So the tires are 4 years old now. When I pressed further on it, he said well bring your car back in and I’ll check them. No thanks, I know what you will say. In the end, I needed to buy two new tires because there was a nail in side wall of one of them. 2 tires cost me $820 which included $50 off on 2 tires. Most I’ve ever . . . . Ever paid for 2 tires. And, if I can I’ll cancel remaining service agreement.
Last year when I brought it in for a Service recall for I believe a fuel pump, before I drove back to Michigan, they screw up my car. And I ended up having to go to two other Lexus dealers to finally get my car to stop stalling out when driving. One in Indiana and the second one in Wisconsin, who finally fixed it. Before I brought it in to this dealer, I never had a problem with the fuel pump.
This dealer is only interest in the money it can make on every customer. They don’t care about serving the customer except to make money. They are using supply shortage to also boost their profits.
Will I ever buy a car from this dealer? You guess!
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by danielmarv
Verified Customer
Verified Customer
Apr 26, 2022 -
Treasure Coast Lexus responded
Daniel - I am sorry for the confusion as far as what is covered by the maintenance plan that you purchased. We will be happy to go over it with you. We did inspect your tires and found no tire rot that a tire store said that your vehicle had. The moment you mentioned tire rot, I immediately offered to inspect the vehicle with you. I mentioned that I had a visual tool to compare your tires with that would show what was deemed normal tire conditions by the tire manufacturers. I am sorry that you felt you had to push me to make this offer as it is always my first suggestion when a guest has questions relating to their vehicle. I hope you will reconsider my offer to inspect your vehicle with you. Thank you, Michael Hoye - Service Manager
Check in was fast and flawless.
The wait was as expected. The facility was super clean and inviting. The staff was friendly and courteous. The service provided was very good. My o
The wait was as expected. The facility was super clean and inviting. The staff was friendly and courteous. The service provided was very good. My overall experience was wonderful! My compliments to Treasure Coast Lexus for another great experience! I'm a believer.
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by ED RISHKO
Verified Customer
Verified Customer
Other Employees Tagged:
Jennifer LeBretton
Apr 21, 2022 -
Treasure Coast Lexus responded
Thank you for the great review, Ed! We are thrilled to hear that you had such a successful service experience working with the Treasure Coast Lexus team. Drive safely, and we hope to see you back again down the road!