I wwaited quite a bit on the front and back side of the
service. I think the person that checked me in forgot about me.
service. I think the person that checked me in forgot about me.
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by C.G.
Verified Customer
Verified Customer
Aug 17, 2021 -
Treasure Coast Lexus responded
I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our efficiency in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don’t hesitate to reach out. Thank you, Scott O'Keefe - Service Manager - sokeefe@treasurecoastlexus.com
Great people Kathy was awsom took care of what i went
there for verry pleased with the service
And will always go to Treasure coast
there for verry pleased with the service
And will always go to Treasure coast
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by NEWMAN9435
Verified Customer
Verified Customer
Aug 16, 2021 -
Treasure Coast Lexus responded
Thank you for the kind words and positive rating! We'll be sure Kathy receives your compliments. Drive safe, and see you again next time! - the Treasure Coast Lexus team
Nice place and staff. This part is not okay. Why am I
forced to write twenty five words?? Very annoying and sad . Now I need more,??
forced to write twenty five words?? Very annoying and sad . Now I need more,??
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by Buddy
Verified Customer
Verified Customer
Other Employees Tagged:
Jackie on the phone was great
Aug 11, 2021 -
Treasure Coast Lexus responded
Buddy - we're thankful for your feedback and apologize that you found the survey to be an inconvenience. Please be assured that your positive rating makes all the difference to us and we appreciate it greatly. Take care, from all of us here at Treasure Coast Lexus!
Excellent customer service. Minimal wait time. Phenomenal
waiting area. Will return for follow-up visit.Location had easy access.All employees were friendly and courteous
waiting area. Will return for follow-up visit.Location had easy access.All employees were friendly and courteous
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by NORA.BERRY
Verified Customer
Verified Customer
Aug 08, 2021 -
Treasure Coast Lexus responded
We couldn't have asked for a much better review, Nora! Safe travels and come back again soon, from all your friends here at Treasure Coast Lexus!
Kathy was very professional. The waiting area was clean
and the snacks were well selected. I enjoyed the veggie crisps.
My car is now serviced and clean.
and the snacks were well selected. I enjoyed the veggie crisps.
My car is now serviced and clean.
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by Psmeds
Verified Customer
Verified Customer
Aug 08, 2021 -
Treasure Coast Lexus responded
We are so glad we delivered a 5 star experience to you at Treasure Coast Lexus! We're so pleased that Kathy's professionalism and our waiting area offerings both contributed to your successful service appointment. Thank you for sharing your experience and next time you need service, reach out!
I love Kathy Register, she is so friendly and helpful!
Everyone there is so nice and the building is clean and love that they have snacks as I am usually in a rush to get there from work and starving:)
Everyone there is so nice and the building is clean and love that they have snacks as I am usually in a rush to get there from work and starving:)
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by COOKIESBJR
Verified Customer
Verified Customer
Aug 04, 2021 -
Treasure Coast Lexus responded
Thank you for taking the time to share! We appreciate your support and are happy to hear that you are so confident in Kathy to get the job done. Drive safely, and we hope to see you back at Treasure Coast Lexus!
Give Trina In the Service Department a promotion, raise,
kudos, any other recognition she deserves. She set the example, she is the one you guys want answering the phone and taking care of people, and being
kudos, any other recognition she deserves. She set the example, she is the one you guys want answering the phone and taking care of people, and being the face and voice for services department, she did the job as it is meant to be. Not only did she do her job as a Guest Services Consultant, she gave more of a Service Advisor job performance in her professionalism and customer service that I would have never thought she only schedules appointments. She is the reason why I am now making this my primary Lexus location and when my lease is up, I will be back here to provide this location my business. Even if she did not have the answers to my questions, she went above and beyond to find them And provided me the relief and peace of mind as a new Florida resident from California. The way she executed her choices, words, and actions, really set a very positive vibe of what I hope the rest of her peers, supervisors, and team are doing for their customers. I do not know how she did it, but she handled my situation above what I was expecting, she truly raised the bar and now has made the expectations next time I call and need help.
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by johnathan.blanco89
Other Employees Tagged:
Trina guest services consultant (the best).
Aug 03, 2021 -
Treasure Coast Lexus responded
Thank you for the fantastic review, Johnathan! We are proud to have earned your business and happy to hear that Trina went above and beyond to assist with your vehicle. We are grateful for your feedback and will be sure to let her know how much you appreciate her help. Drive safely, and we hope to see you back at Treasure Coast Lexus!
The service a Treasure Coast Lexus is always top-notch.
Scott Okeef runs a great team Kathy is always friendly and Rafael is very professional. The service crew is always taking good care of my vehicle, al
Scott Okeef runs a great team Kathy is always friendly and Rafael is very professional. The service crew is always taking good care of my vehicle, all fluids are always topped off tire pressures are set in service reminders are always in the vehicle. Best service in the area!!
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by Robert1
Verified Customer
Verified Customer
Other Employees Tagged:
Carlton Duncan,
Isael Ramos
, Robert Collier, Joseph Loverso, Lynda Martin, Scott O'Keefe, Jeffrey Orr, Christopher Ramnerine, Rafael Salcedo
Jul 26, 2021 -
Treasure Coast Lexus responded
Thank you for the glowing feedback and for trusting Treasure Coast Lexus with your vehicle care! We're glad to hear our team has made such a wonderful impression on you. Take care, and we'll see you again next time!
TC Lexus is a friendly, professional dealership. Both
sales and service departments follow up after a visit. Everyone has always been polite & friendly toward me.
sales and service departments follow up after a visit. Everyone has always been polite & friendly toward me.
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by Tracey
Jul 12, 2021 -
Treasure Coast Lexus responded
Tracey - Thank you for the wonderful feedback! It means a lot to hear that you've had great experiences working with both our sales and service teams. All of us at Treasure Coast Lexus appreciate your continued support!
Purchased my car and have had it serviced there for 11
years. They are always good to me and in my opinion go a step more!
years. They are always good to me and in my opinion go a step more!
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by CAROL-LYNNE
Verified Customer
Verified Customer
Other Employees Tagged:
Jeffrey Orr
Jul 07, 2021 -
Treasure Coast Lexus responded
Carol-Lynne - We are so grateful for your years of business! Thank you for your confidence in our team here at Treasure Coast Lexus. Safe travels until we see you next!