374 Reviews
Write a Review374 Reviews of Kathy Smith
June 18, 2019
satisfied Gates Nissan time after time always takes care of our vehicles . The staff is friendly and genuinely cares about the service and the care of our vehic Gates Nissan time after time always takes care of our vehicles . The staff is friendly and genuinely cares about the service and the care of our vehicle. Thanks for doing a good job. More
Other Employees Tagged: Michael Statham, Pamela Thompson
June 14, 2019
They did an outstanding job! The service department did an outstanding job in diagnosing a problem I was having with my 2015 Frontier. There was a noise coming from my front whee The service department did an outstanding job in diagnosing a problem I was having with my 2015 Frontier. There was a noise coming from my front wheels that I thought was the tires. They quickly determined that it was something else and had the parts in and fixed in one day. I highly recommend their service department. They were very friendly and professional. More
Other Employees Tagged: Pamela Thompson
June 08, 2019
Always Great! The Richmond Dealership is always friendly, professional, and accommodating. Their prices are fair and I have a good experience with every service. The Richmond Dealership is always friendly, professional, and accommodating. Their prices are fair and I have a good experience with every service. I plan to stay a Nissan owner. More
Other Employees Tagged: Pamela Thompson
June 07, 2019
Excellent Service The service department takes the time to build a relationship with their customers. They show integrity and pride in their work. I look forward to see The service department takes the time to build a relationship with their customers. They show integrity and pride in their work. I look forward to seeing their employees when I get you car serviced. More
Other Employees Tagged: Pamela Thompson, Jon Wilburn, Nick Simmons
June 06, 2019
Oil change service with 27 point inspection. I wanted to protect our investment in our 2017 Nissan Pathfinder, so we returned to the dealership where factory trained technicians completed the wor I wanted to protect our investment in our 2017 Nissan Pathfinder, so we returned to the dealership where factory trained technicians completed the work for us. All our expectations were met and surpassed. More
Other Employees Tagged: Pamela Thompson
May 30, 2019
Excellence is not an accident Nissan service center works overtime to keep their customers on the road. Pamela and Kathy are great at getting you an out as fast as safety allows. Nissan service center works overtime to keep their customers on the road. Pamela and Kathy are great at getting you an out as fast as safety allows. Robin is always available for a question or to direct you to an answer source. Service technology is excellent. They will even run your car thru car wash if you ask them to do that when you are in for service. More
Other Employees Tagged: Pamela Thompson
May 25, 2019
Extremely satisfied I had a blowout on Thursday, called late that afternoon and was able to get my vehicle in the next day to have the tire replaced. All went so smoothly I had a blowout on Thursday, called late that afternoon and was able to get my vehicle in the next day to have the tire replaced. All went so smoothly. They even washed my car. Thanks Gates Nissan. I More
May 22, 2019
First time service We had finally put enough miles on our car to warrant our first service. I was a 1/2 hour early for mu appointment and was taken right in. Service wa We had finally put enough miles on our car to warrant our first service. I was a 1/2 hour early for mu appointment and was taken right in. Service was fast and complete. I want to thank Kathy for all of her help and explaining the service upon completion. Thanks again Gates Nissan .Job well done! More
May 20, 2019
Car repair I was very pleased with the friendly staff and the promptness fixing the the transmission on my rogue and also for the drinks and snacks that they of I was very pleased with the friendly staff and the promptness fixing the the transmission on my rogue and also for the drinks and snacks that they offer More
Other Employees Tagged: Pamela Thompson, Nick Simmons
May 14, 2019
Oil change and tire rotation I brought my 2018 Rogue in without a scheduled appointment. They had in serviced in no time. I was very pleased with the fast , friendly service at Ga I brought my 2018 Rogue in without a scheduled appointment. They had in serviced in no time. I was very pleased with the fast , friendly service at Gates Nissan. More

