Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 4

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

Contact Me
4.7
374 Reviews
4.7

374 Reviews

Write a Review

374 Reviews of Kathy Smith

June 24, 2020

Dealership Rating
Employee Rating

Good service and friendly staff. Our family has used Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. More

by Debbie Lowry
Recommend Dealer
Yes

Other Employees Tagged: Andrea

June 22, 2020

Dealership Rating
Employee Rating

Kathy Smith is absolutely amazing..she always takes care of me anytime I need anything..she ways comes and gets my car and brings it back to me if she has time!! More

by Maggard
Recommend Dealer
Yes

Other Employees Tagged: Andrea

June 15, 2020

Dealership Rating
Employee Rating

Disappointed that my battery was measuring very low on the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting i More

by Romeo4688
Recommend Dealer
Yes
Jun 16, 2020

Gates Nissan responded

Thank you for sharing your experience. We are sorry that we were not able to replace your battery at this time.

June 08, 2020

Dealership Rating
Employee Rating

I had to take my Murano in for service at Gates Nissan Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates More

by nitachall
Recommend Dealer
Yes
Jun 09, 2020

Gates Nissan responded

Thank you for your kind words regarding our Service Department and Kathy. We appreciate your continued support!

June 02, 2020

Dealership Rating
Employee Rating

Pleasant Car Purchase Experience I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact More

by Barkley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dwight O'Neil in Sales and Brian McMahon in Financing ok

Jun 02, 2020

Gates Nissan responded

Thank you! We appreciate you sharing your purchase experience. Congratulations on your 2020 Nissan Sentra! Welcome to the Gates Nissan Family!

May 27, 2020

Dealership Rating
Employee Rating

Always nice and professional. Fast service department with friendly staff. Fast check out. They always let me know how my car is doing with inspection. More

by JLeet
Recommend Dealer
Yes
Jun 01, 2020

Gates Nissan responded

Thank you for your kind words!

May 27, 2020

Dealership Rating
Employee Rating

oil change and tire changed As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing More

by Chris Cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrea.

Jun 01, 2020

Gates Nissan responded

Thank you, Chris! We appreciate your continued support of our Service Department. Thank you for sharing your great experience!

May 22, 2020

Dealership Rating
Employee Rating

Frontier service Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned t More

by Dwatts1us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 22, 2020

Gates Nissan responded

Thank you for sharing your service experience!

May 21, 2020

Dealership Rating
Employee Rating

Excellent sales and service. Recommended for everyone. I have been doing business with them since 2008 and I have received excellent service throughout this time. More

by Truckman
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham

May 22, 2020

Gates Nissan responded

Thank you for your loyalty to Gates Nissan Sales and Service! We appreciate your continued support.

May 18, 2020

Dealership Rating
Employee Rating

Gates has been nothing but AWESOME for my husband and I. We wouldn’t think of going anywhere else. They Are professional yet personal. GREAT More

by DebS
Recommend Dealer
Yes
May 21, 2020

Gates Nissan responded

Thank you so much! We appreciate your loyalty to the Gates Nissan Family! Thank you for sharing your experience.

...
4
...

Dealership Inventory (135 Vehicles)

new 2026 Nissan Frontier car, priced at $36,060
2026 Nissan Frontier
new
Red Alert exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Kicks car, priced at $30,225
2026 Nissan Kicks
new
Aspen White Tricoat exterior
CVT
All-wheel Drive
new 2026 Nissan Rogue car, priced at $33,081
2026 Nissan Rogue
new
Everest White P exterior
CVT
All-wheel Drive
new 2026 Nissan Kicks car, priced at $26,130
2026 Nissan Kicks
new
Deep Blue Pearl exterior
CVT
All-wheel Drive
used 2024 INFINITI QX80 car, priced at $51,916
2024 INFINITI QX80
used
Moonstone White exterior
Automatic
Four-wheel Drive
used 2024 Hyundai Palisade car, priced at $36,689
2024 Hyundai Palisade
used
Abyss Black Pearl exterior
Automatic
All-wheel Drive