Kathy Smith
Kathy Smith at Gates Nissan

Kathy Smith | Page 3

Service Manager

Gates Nissan

4098 Atwood Drive
Richmond, KY 40475

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4.7
374 Reviews
4.7

374 Reviews

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374 Reviews of Kathy Smith

November 10, 2021

Dealership Rating
Employee Rating

I have purchased 3 vehicles from Gates Nissan. I have been dealing with Gates Nissan for over 10 years and have never had anything but good experiences with them. The sales staff have made the buying ex More

by gbailey664
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Statham

June 08, 2021

Dealership Rating
Employee Rating

I just wanted to say what a great team at Gates! Ben and Nick did a fantastic job, both were excellent with their customer service skills!! Way to go guys! I love my 2021 Murano! I will definitely let other More

by Linda
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Ron Pennington, Michael Statham, Ben and Nick

May 19, 2021

Dealership Rating
Employee Rating

I had such a wonderful experience dealing with Michael and the Gates Nissan team. He was upfront and honest and helped me in my purchase as well as my trade in. I highly recommend home and the team for More

by MWcustomer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Michael Statham

April 12, 2021

Dealership Rating
Employee Rating

We really enjoyed working with Michael. This is our third vehicle that we have purchased from Gates, our second with Michael. Michael is very friendly, helpful and knowledgeable and we enjoyed working with h More

by mevans9040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Pennington, Michael Statham

October 09, 2020

Dealership Rating
Employee Rating

I'm obliged to say Nick is knowledgeable, professional and courteous. He was determined to provide me with exactly what I wanted and I'm very pleased to say he did. Thanks, Mike More

by mike woestman
Recommend Dealer
Yes

Other Employees Tagged: Nick Simmons

July 13, 2020

Dealership Rating
Employee Rating

Service Dept. I've been going to Gates Nissan for 10-plus years. Purchased 2 vehicles from them and they have serviced 3 vehicles I've owned. Service always done More

by Servicefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 08, 2020

Dealership Rating
Employee Rating

Kathy and crew in the service dept. are always so happy and helpful! I always feel welcome there and know I can trust them to do a great job. I won’t take my Murano anyplace else! Great job!!! More

by Keeleyg1
Recommend Dealer
Yes

July 07, 2020

Dealership Rating
Employee Rating

Great Dealership Everyone at the dealershop does a great job from the time you enter until you leave. Our first purchase at Gates was 15 years ago and we have been c More

by jhensley47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Witt , Nick Simmons

July 02, 2020

Dealership Rating
Employee Rating

Great place and great people that work there Great place and great people that work’s there,have always been good to me and done all they could for me, been going there for 14 years. More

by ldreffitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 01, 2020

Dealership Rating
Employee Rating

Service is always good. Current service person and cashier were not courteous. First occurrence in 12 years at dealership. Past service managers have been excellent More

by cdb40475
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Winkler, Cashier was rude

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