Kathy Smith | Page 3

Service is always good. Current service person and cashier were not courteous. First occurrence in 12 years at dealership. Past service managers have been excellent cashier were not courteous. First occurrence in 12 years at dealership. Past service managers have been excellent More

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Good service and friendly staff. Our family has used Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. Gates Nissan for many years to purchase vehicles as well as service. Will continue to use them. More

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Kathy Smith is absolutely amazing..she always takes care of me anytime I need anything..she ways comes and gets my car and brings it back to me if she has time!! of me anytime I need anything..she ways comes and gets my car and brings it back to me if she has time!! More

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Disappointed that my battery was measuring very low on the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting i the tester but still couldn’t be replaced. It’s only 31 months old with an 84 month warranty on it. I’m still having issues off and on with getting it to turn over sadly. Everything else was top notch More

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I had to take my Murano in for service at Gates Nissan Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates Richmond Ky. Kathy was extremely helpful and very friendly. She does a great job in the service department. Thanks Gates More

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Pleasant Car Purchase Experience I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact I recently purchased a 2020 Nissan Sentra from Gates Nissan Dealership. I was very satisfied with my purchase experience. Everyone I had any contact with was courteous and helpful. I would definitely recommend this dealership to anyone looking for a pleasant purchase experience. More

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oil change and tire changed As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing As always Gates Nissan is there to take care of our vehicles needs. We had our normal oil change but also we needed new tires. While they where doing their inspection they noticed we needed brakes on the front. Our car is running as good or better than it ever has. More

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Always nice and professional. Fast service department with friendly staff. Fast check out. They always let me know how my car is doing with inspection. with friendly staff. Fast check out. They always let me know how my car is doing with inspection. More

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Frontier service Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned t Great job and Inspection of all systems. I like knowing my vehicle is safe and ready for the road. Employees are very friendly and seem concerned to please the customer More

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Excellent sales and service. Recommended for everyone. I have been doing business with them since 2008 and I have received excellent service throughout this time. have been doing business with them since 2008 and I have received excellent service throughout this time. More

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