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Katie Lovos

Overview Reviews (107)

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Katie Lovos

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Katie Lovos | Page 3

Service Advisor

Bronx Honda

1133 Zerega Ave
Bronx, NY 10461

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4.6

107 Reviews

Overview Reviews (107)

Languages Spoken

Spanish

4.6

107 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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107 Reviews of Katie Lovos

February 16, 2024

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Excellent professional professional Excellent professional professional Excellent professional professional Excellent professional professional enough enough emough professional professional Excellent professional professional Excellent professional professional enough enough emough More

by Mohamed.eldefrawi

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado, Latoya Thompson , Manuel Herrera

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much! --Marcie

February 16, 2024

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She was very helpful, thank you for everything. Highly recommended to all that have car troubles. Highly recommended to all that have car troubles. More

by RicardoVicente

Verified Customer

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Recommend Dealer

Yes

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda! --Marcie

February 03, 2024

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Just good They kept my car too long than i was expected. I missed a day of work. I missed a day of work. More

by tdsali

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Katie Lovos

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Feb 03, 2024 -

Bronx Honda responded

Thank you for the feedback, it is important to us. I am sorry you were inconvenienced. We hope to see you again for regular maintenance. --Marcie

February 03, 2024

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I can't complain they were very courteous They were friendly professional, and I will recommend it to friend friendly professional, and I will recommend it to friend More

by dougacos

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Katie Lovos

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Feb 17, 2024 -

Bronx Honda responded

Thank you so much! Most of our business is repeat customers and referrals, so we truly appreciate your support for Bronx Honda! --Marcie

February 02, 2024

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Employee Rating

Gate attendant= very friendly and helpful! Katie= extremely skillful and professional; knows policy and procedure. Shares pertinent info w/o being asked. Upsells service graciously. Seems very Katie= extremely skillful and professional; knows policy and procedure. Shares pertinent info w/o being asked. Upsells service graciously. Seems very well organized, and works very efficiently. Based on my past experience in the customer service field, I think Katie is an excellent candidate for higher levels of responsibility! Other Service Advisors= very friendly, smart and hard-working. Waiting room= I appreciated the fact that the TV was on low volume. Wish=I was a last minute addition to the schedule (dead battery), and knew I'd be there a while. I was the last customer in the waiting room by many minutes, and began to worry that I would have to come back the next day. It would have set my mind at ease if I had been given an update. More

by Brad K

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you so much for your feedback, it is very important to all of us at Bronx Honda. I agree that updates are important. Our advisors always give out their cell phone numbers so you can text them about your vehicle's status. I am glad everything worked out, and hope to see you for your vehicle's next maintenance. All the best, Marcie

January 29, 2024

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Very professional thank soooo much for your services, God Bless 🙏🏾 staff and location is neatly clean Bless 🙏🏾 staff and location is neatly clean More

by letybella230

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Diana Matehuala , Manuel Herrera, David Sanchez

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Feb 17, 2024 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda, we appreciate you! 🙏🙏🙏 All the best, Marcie

January 22, 2024

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Katie was awesome and the dealership was fare all in all good experience at Honda good experience at Honda More

by Ninja007

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Victor Mercado

Helpful 0

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Jan 22, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! 🙏🙏🙏 --Marcie

January 20, 2024

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Lack of communication. Kept for 2 weeks. They left the inside a mess. I had to keep reaching out to Katie and would get no response Kept for 2 weeks. They left the inside a mess. I had to keep reaching out to Katie and would get no response More

by classicny137

Verified Customer

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Helpful 0

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Jan 20, 2024 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can look into what happened and get back to you. Katie gives her cell phone number to all her customers, so I want to understand why it was difficult to reach her. Thank you. --Marcie

January 19, 2024

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Every thing is a good day for a car company my experience was excellent good was excellent good More

by ARINCN33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerzy Czaczkowski, Alex Alexander, Damion Moncrieffe , Mario Michel, Ivan Then, Victor Mercado, Latoya Thompson, Diana Matehuala , Manuel Herrera

Helpful 0

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Feb 17, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda, we are grateful! 🙏🙏🙏 All the best, Marcie

January 06, 2024

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Honda Services provided satisfactory maintenance services. Ms. Katie Lovos is polite, respectful and efficient. She gives satisfactory explanations. services. Ms. Katie Lovos is polite, respectful and efficient. She gives satisfactory explanations. More

by BDEBENBD

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jan 06, 2024 -

Bronx Honda responded

Thank you very much, and welcome to the Bronx Honda family! All the best, Marcie

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