Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 27

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
435 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

4.8

435 Reviews

Write a Review

435 Reviews of Katie Lyons

April 02, 2021

Dealership Rating
Employee Rating

I have found over the many years that I have been a Rallye customer that both the sales and service staff are excellent and that is why I continue to purchase and service my cars at Rallye motors More

by LINDAEGOODMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Rallye Motors responded

Linda, thank you for sharing your 5-star review! It is a pleasure to be able to service you throughout the years. We thank you for your continued business and look forward to seeing you again in the future!

March 26, 2021

Dealership Rating
Employee Rating

as usual, fast, courteous, and excellent service. I as usual, fast, courteous, and excellent service. I have been coming for years now. I highly recommend the service department. also the loaner syst More

by CHICAGOMED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Rallye Motors responded

We are thrilled to hear of your experience! Thank you for choosing us, we look forward to seeing you again!

March 14, 2021

Dealership Rating
Employee Rating

Katie Lyons was courteous and professional. When I called to set up the Appointment operator said I won’t be able to wait for my car nor I get a loaner car - both informations were wrong! I got to find ride More

by MATHEW.B.JOHN
Recommend Dealer
Yes

February 26, 2021

Dealership Rating
Employee Rating

Vincent and Katie are always very professional and go beyond to make sure that I am satisfied with service! Thank you to both for your great personalities. More

by MANNYCENTURY21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Vetere

Feb 26, 2021

Rallye Motors responded

Thank you for the five-star review! It is a pleasure to hear of your experience and we look forward to see you again in the future.

January 30, 2021

Dealership Rating
Employee Rating

Engine light came on, thus unexpected service needed Work was completed faster than expected. Clean and friendly office. Katie always keeps me updated with the progress on the repair. Moved from Roslyn More

by litlblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Rallye Motors responded

Thank you for sharing your experience with us! It is a pleasure to hear of your visit and we thank you for being our customer!

January 28, 2021

Dealership Rating
Employee Rating

Very good service. on time, clean and efficient. Didn't need to bother with a loaner because they had the car done very quickly. Thanks More

by ARTHRODOC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robert Bianchi, Ken Vachris

Feb 01, 2021

Rallye Motors responded

Thank you for sharing your experience with us! It is a pleasure to hear of your visit and we thank you for being our customer!

January 14, 2021

Dealership Rating
Employee Rating

Stephanie at the cash register in servicehe person about the cash register is nasty and obnoxious , very discourteous and not caring about the cutomers. Rallye could do better. The person at the cash r More

by mackbldg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Vachris

Jan 14, 2021

Rallye Motors responded

Thank you for leaving us such an excellent review! We greatly appreciate your feedback and thank you for being a Rallye customer!

January 12, 2021

Dealership Rating
Employee Rating

This was the worst experience I’ve ever had for a service appointment. My car wasn’t seen for two days, the rep was rude and dismissed my concerns, the car wash was broken and I wasn’t offered a rain check More

by MB267
Customer Service
Recommend Dealer
No
Jan 15, 2021

Rallye Motors responded

We are sorry to hear of your negative experience and would like to further discuss in order to make matters right for you. Please contact me directly. 516-801-2941 Kind Regards, Katie Lyons Service Advisor

January 09, 2021

Dealership Rating
Employee Rating

Efficient Accommodating Rallye has always honored my Efficient Accommodating Rallye has always honored my appointment. Given me a loaner when it is necessary. From the drop off point to the people More

by RRLEVY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry

Jan 12, 2021

Rallye Motors responded

Thank you for the five-star review! We will be sure to pass along the kind feedback.

January 06, 2021

Dealership Rating
Employee Rating

As a long time customer service was great as always they always accommodate the client being on time as well as a loner car. They are very thorough More

by LIBBY10177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2021

Rallye Motors responded

thank you for the 5-star review. We are so happy to hear of your experience working with our team. Looking forward to assisting you again in the future!

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