Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 28

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.8
435 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

4.8

435 Reviews

Write a Review

435 Reviews of Katie Lyons

December 25, 2020

Dealership Rating
Employee Rating

Katie is the best !! Very accommodating and always pleasant ! She is the best service person I’ve ever dealt with at any dealership on Long Island ! More

by STEPHANI121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 28, 2020

Rallye Motors responded

Thank you for leaving us a review, Stephani!

December 15, 2020

Dealership Rating
Employee Rating

Feel so excited and it is so admirable to appreciate one of the top dealerships for Mercedes in US. It was a great experience for buying the SUV as the sales and documentation process was so professional an More

by Neilnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Augustine, Vincent Vetere, Lisa Chea, Rob Carlson, Rodni Teimourian, Patrick Ripley , Geno DeFrancesco, Charles Ludemann, Julia Mika, Eric Weiner

Dec 15, 2020

Rallye Motors responded

Good morning, Nilesh. Thank you for taking the time to share your excellent review with us. We are more than appreciative and would like to thank you for being such a great customer to us. We look forward to seeing you again in the future.

December 12, 2020

Dealership Rating
Employee Rating

I purchased a world class vehicle with first class service. My interaction with Lisa and Katie have always been productive, light hearted and professional. At the conclusion of my visit, the maint More

by Michaelangelo Robles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Chea

Dec 14, 2020

Rallye Motors responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 10, 2020

Dealership Rating
Employee Rating

Professional, courteous, friendly staffs. Service is great, I enjoy my time over there. Service rep Katie is my favorite, she is professional and helping. Absolutely love her More

by SARAHILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Rallye Motors responded

Thank you for the five-star review, Sara. We are so happy to hear of your top-notch experience working with our team. We thank you for being a Rallye customer and look forward to seeing you agains soon!

December 07, 2020

Dealership Rating
Employee Rating

The staff was very helpful at Rallye motors. Helped me through out the process for my repairs. Will highly recommend for all service needs in future. More

by SYEDHIQBAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Rallye Motors responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 02, 2020

Dealership Rating
Employee Rating

I recently bought my car in for a service and Katie Lyons handled it perfectly. While Rallye was kind enough to reserve a loaner vehicle for me, I decided instead to wait. I was advised that it would take an More

by Rita Winter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Rallye Motors responded

Thank you for the five-star review! It is a pleasure to hear of your top-notch experience and look forward to seeing you again in the future.

November 23, 2020

Dealership Rating
Employee Rating

Katie is always friendly, efficient and knows exactly what my car needs to be serviced. Servicing can be stressful but I have confidence in her knowledge and she always put me at ease. More

by BLAIRASSOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2020

Rallye Motors responded

Thank you for the kind words, Blair! We look forward to seeing you again in the future.

November 20, 2020

Dealership Rating
Employee Rating

Eliot and Katie are the best at Rallye! I would only buy cars from Eliot and Service them with Katie. Great customer service. The best! More

by davids1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eliot Cohen

Nov 20, 2020

Rallye Motors responded

Thank you for the great review! We appreciate your feedback and look forward to seeing you again in the future.

November 14, 2020

Dealership Rating
Employee Rating

If I could give negative stars I would. They sold me a ‘certified’ car with warped breaks and denied it! Thanks wanting my review anyway More

by PKNECHT54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Stephen Augustine, Evan Marro , Service manager. Doesn’t deserve a star

Nov 16, 2020

Rallye Motors responded

Good morning. We apologize for your negative experience, and would like a chance to make matters right. Please contact me at your convenience. I can be reached at: 516-801-2995 Best regards, Daniel Rosa General Sales Manager

November 12, 2020

Dealership Rating
Employee Rating

Everyone was very professional and did everything in a timely fashion . The staff was very courteous and helpful.we had a loaner car, which was very helpful for us . More

by LEVYSUZIEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2020

Rallye Motors responded

Levy, thank you for the 5-star review! We appreciate your kind feedback.

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