Katrin Bassenger
Katrin Bassenger at Mercedes-Benz of Arcadia

Katrin Bassenger | Page 15

Internet Sales Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

Contact Me
5.0
162 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

13 yrs, 11 mos

Specialties & Trainings

Sprinter and Metris certified sales Representative

Sprinter certified sales Representative

5.0

162 Reviews

Write a Review

162 Reviews of Katrin Bassenger

November 13, 2018

Dealership Rating
Employee Rating

Five stars Katrin has very good costumer services, plus she worked her way to get me a low APR.If you guys are thinking of buying a car at Rusnak Katrin is the p More

by Zumbazumba17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

Mercedes-Benz of Arcadia responded

Katrin greatly appreaciates the positive feedback on your recent experience with us! We hope you enjoy your new vehicle, and look forward to your future business. Thanks for the review! - Huy Nguyen, Customer Service Manager

October 02, 2018

Dealership Rating
Employee Rating

Outstanding Service!! I’m very glad I chose to get my CLA from Rusnak Arcadia. I found exactly what I was looking for. The service was outstanding. The staff there were s More

by Hulah Alkhamis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Lau

Oct 26, 2018

Mercedes-Benz of Arcadia responded

We are so happy to hear this! We truly value your business and look forward to continuing our relationship in the future! Please let us know how else we can assist with your vehicle needs! Thanks for your feedback- Huy Nguyen, Customer Service Manager

September 30, 2018

Dealership Rating
Employee Rating

Excellent people beautiful place. I recently purchased GLC 300. Beautiful car drives great. But most of all friendly and professional sales Lady (Katrin Bassenger) approached and helpe More

by Anni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tan

September 30, 2018

Dealership Rating
Employee Rating

Great customer service Katrin, is great, hard work and make the process move smoothly. Thank you for the professionalism, support and caring. S-Class service! More than r More

by CAIF
Recommend Dealer
Yes

August 20, 2018

Dealership Rating
Employee Rating

Good customer service Helpful. Good salesman. Good customer service. Car so 👍. Thumbs up. Very friendly. Came to house even late and bring the car with good condition. Sh More

by Sheica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2018

Mercedes-Benz of Arcadia responded

We value each of your 5 stars! Thank you for your review. - Huy Nguyen, Customer Service Manager

August 17, 2018

Dealership Rating
Employee Rating

Amazing Customer Service Excellent customer service I’ve bought two Mercedes Benz at this dealership And I’ve highly recommended many people to Katrin Bassenger excellent More

by reyna07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Mercedes-Benz of Arcadia responded

Thanks for your great review and your recommendation of us! We're happy to hear you have had such great experience with our team! - Huy Nguyen, Customer Service Manager

August 14, 2018

Dealership Rating
Employee Rating

In appreciation of Ms. Bassenger This is in appreciation of Ms. Bassenger's hard work, dedication and professionalism. She went above and beyond the call of duty to make us happy. She More

by teamraz2836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2018

Mercedes-Benz of Arcadia responded

We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Huy Nguyen, Customer Service Manager

August 09, 2018

Dealership Rating
Employee Rating

Best experience ever Kat delivered it to my house door. Everything done over the phone and online. Very easy and with out any headache. I wish all dealerships would have t More

by Jay Naj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018

Mercedes-Benz of Arcadia responded

It is our pleasure to go above and beyond for you! Thank you for your business! - Huy Nguyen, Customer Service Manager

August 09, 2018

Dealership Rating
Employee Rating

Fast, efficient, straight to the point! I just bought a car, and i am very happy. Kat was great, and she found a great car for me, with the best options that i had. Thanks KAT! will come bac More

by Tony79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2018

Mercedes-Benz of Arcadia responded

Your positive feedback means a lot to our team! We look forward to assisting you again in the future. - Huy Nguyen, Customer Service Manager

July 31, 2018

Dealership Rating
Employee Rating

Good Customer Services Katrin was very nice and very informative. She took time to showed me how to operate the car properly especially with all the new technology in it. More

by Om_fm@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joanna Rodriquez

Aug 17, 2018

Mercedes-Benz of Arcadia responded

We're glad we can always provide a great experience. Thank you for taking the time to let us know! - Huy Nguyen, Customer Service Manager

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