Kayla Bertram
Kayla Bertram at Champion Hargreaves Chevrolet

Kayla Bertram

Service Advisor

Champion Hargreaves Chevrolet

2000 E 12 Mile Road
Royal Oak, MI 48067

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Kayla Bertram

December 22, 2025

Dealership Rating
Employee Rating

Typical dealer inconsistencies, priority/time management issues, and lack of any urgency. Throw in lack of loaners and it’s what has become the typical non Cadillac GM experience. More

by dhountal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2025

Dealership Rating
Employee Rating

Excellent service, very friendly. They have a wonderful complimentary work space for while you wait on your repairs. More

by RCUPPETELLI86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Galvin Mcdonald

December 20, 2025

Dealership Rating

Prompt and efficent My daughter (who brought my vehicle in) said she did not have any problems and was completely satisfied with the wait and the service. More

by GOODEEZ002
Recommend Dealer
Yes

December 15, 2025

Dealership Rating
Employee Rating

Frustrated with the process. Kayla was great for this time but generally, customer service with the service department is frustrating More

by CHUCKHOOVER1967
Recommend Dealer
Yes

Other Employees Tagged: Kayla Bertram

December 13, 2025

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Employee Rating

Service department was organized, ahead of schedule and extremely professional I will definitely be a repeat customer More

by CKUBINSKI
Recommend Dealer
Yes

Other Employees Tagged: Kayla Bertram

December 10, 2025

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Employee Rating

They were very helpful with our points we used for our oil change, couldn't have done it without there help. More

by JANDBMARSH2003
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 08, 2025

Dealership Rating
Employee Rating

Handled my oil change while I was out of town. Everything was ready as promised when I returned. More

by BENDORER
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Workmanship
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Recommend Dealer
Yes

December 07, 2025

Dealership Rating
Employee Rating

Kayla was very knowledgeable and easy to work with. Couldn't have been nicer. Mechanic answered all my questions More

by DRAHEIMR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 06, 2025

Dealership Rating
Employee Rating

Such a great dealership! Especially love seeing our dear friend Rob Conklin. We will surely be back again for our next purchase. Thank you More

by CKNIGHT315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Conklin

December 05, 2025

Dealership Rating
Employee Rating

Good good good good good AA AA AA AA a a a a a sa a More

by DENNISYAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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