Kayla Lambert | Page 10

An issue with front tire was not resolved on first visit. Wrong parts were either ordered or received for recall issue. Minimal effort was made to reproduce transmission issue. When I spoke to service manage Wrong parts were either ordered or received for recall issue. Minimal effort was made to reproduce transmission issue. When I spoke to service manager, issue suddenly was easily reproducible. Overall service experience was unsatisfactory. More

by VELLICKSON Verified Customer Verified Customer

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Polite, courteous, knowledgeable and professional. Friendly and outgoing when I checked in and out. I will recommend her to friends and family Friendly and outgoing when I checked in and out. I will recommend her to friends and family More

by CRUSHDUDE21 Verified Customer Verified Customer

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The customer service was horrible! I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my I was assigned 4 Customer Reps (Johnny, Madi, Kayla and Jeff), before Kolton. My calls weren’t returned and I had to go in to check the status of my vehicle several times. My vehicle sat for over a month before someone informed me it was ready. The battery was dead when I picked it up, the work was not completed and my remote start did not work afterwards (which it worked before). A part was ordered to fix my vehicle, but it was the wrong one, so my vehicle sat at Corwin for almost 2 months. Finally got my vehicle back and the remote start still doesn’t work, but the other issue was resolved. Corwin has had my vehicle in their possession more in the last 9 months than I have. The experience was awful. I just want it fixed! More

by Bratmode Verified Customer Verified Customer

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Corwin ford is a good dealership, the service department is quick and reliable. Good pricing. is quick and reliable. Good pricing. More

by Biggiantballs69 Verified Customer Verified Customer

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It was a wonderful experience, everyone one is so helpful and caring, would definitely recommend! and caring, would definitely recommend! More

by BigD-boy99 Verified Customer Verified Customer

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This group is always pleasant, have gotten to see the dame faces time and time again. Very friendly, making the appointments an easy and smooth experience. They keep you informed of the process along the dame faces time and time again. Very friendly, making the appointments an easy and smooth experience. They keep you informed of the process along the way, just a great group of people! More

by picciano_74 Verified Customer Verified Customer

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Thanks for putting up with Wilbur while servicing my vehicle. And hopefully everyone continues with the excellent service. vehicle. And hopefully everyone continues with the excellent service. More

by EDWARDJEFFERSON740 Verified Customer Verified Customer

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Got my oil changed in my Flex and they did a fantastic job! Kayla is amazing and nice to speak with. job! Kayla is amazing and nice to speak with. More

by Janey Verified Customer Verified Customer

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Madeline got my truck repaired very quickly and was very personable, friendly and very willing to help with the repairs. personable, friendly and very willing to help with the repairs. More

by rockbob50 Verified Customer Verified Customer

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I like the dealership. I like dealing with you guys. But the only problem IS I live in Chihuahua now and it seems to take too long for the truck to get done. I like dealing with you guys. But the only problem IS I live in Chihuahua now and it seems to take too long for the truck to get done. More

by JIMBO17704 Verified Customer Verified Customer

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