Kayla Lambert | Page 6

Worst place ever to take your car! Suppose to get my car in 4 hours. Took 4 days! Freddie the manager is awful too! Suppose to get my car in 4 hours. Took 4 days! Freddie the manager is awful too! More

by monicahumphrey Verified Customer Verified Customer

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The service department was very compassionate about my vehicle and cared about me. They reassured me that if my truck had any more problems they would be right on it. vehicle and cared about me. They reassured me that if my truck had any more problems they would be right on it. More

by EPRESTONCM Verified Customer Verified Customer

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Corwin Ford is by far the best deaership on the planet. They are very friendly, and helpful, they make you feel comfortable. And the valet service is fantastic! They will come pick up your car, within 15 m They are very friendly, and helpful, they make you feel comfortable. And the valet service is fantastic! They will come pick up your car, within 15 miles of the dealership, and bring it back when it’s finished, all FREE of cgarhmge! Wow! If you’re not using Corwin Ford yet, you’re doing it wrong. More

by GEDJFOGELSON Verified Customer Verified Customer

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The mobile van department is fantastic! They take good care of their customers and it’s so convenient! They take good care of their customers and it’s so convenient! More

by MORGANS4X4 Verified Customer Verified Customer

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Kayla was great. She was able to squeeze me in for a last second maintenance before I had to make an unplanned trip to Seattle. Great work Corwin team! She was able to squeeze me in for a last second maintenance before I had to make an unplanned trip to Seattle. Great work Corwin team! More

by Tolliver70 Verified Customer Verified Customer

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Good service bringing my Ford into Corwin Ford since moving to Spokane from Renton four years ago. So appreciate receiving it cleaner than when I bring it in for maintenance and kind? Oh, yes! So very p moving to Spokane from Renton four years ago. So appreciate receiving it cleaner than when I bring it in for maintenance and kind? Oh, yes! So very patient, professional, considerate and, always explain all they did and found. It is a special blessing for a customer with no family, no "help" when car "voices" hint attention is needed for auto concerns. Corwin is the place I know I can trust. I recommend them highly. God bless you for the work you do, it is a blessed calling. ThankyouCorwinFord. More

by v.louise Verified Customer Verified Customer

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I brought my car in for a transmission replacement. I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car b I can tell they didn’t replace it and just fixed it. They said stuff was in order for the new transmission and clutch. Waited 3 weeks to get my car back. Which I had also scheduled for maintenance while it was there. Madeline had told me they would change the oil and fluids while it was in before I got it back. Well I got it back they didn’t do an oil change, they didn’t give me a new clutch or maybe transmission. I can’t exactly tell which one isn’t new, but I know for a fact one of them isn’t new. My 4th gear feels like there’s a huge piece of hand fabricated metal, which is blocking me out of gear. They also deactivated my red track key, as well as messed with my ecu and messed up my middle console display to not show me my horsepower etc. I would love to have them re do it immediately. With my next month car note paid for as I waited a full 3-4 weeks to finally get my car back. Which they didn’t even do everything I had asked, and paid for. The total they charged me was $12,000, $2000 out of pocket, because the warranties covered 10,000. They said everything would be brand new driveline related, which I can tell it’s not and has just been re-fabricated. I would either like a full refund of the money I spent, or Corwin Ford to do what they said they were doing. Which they said whole new driveline, brand new clutch as well and brand new transmission as well as an oil change and fluids check. Which they did none of that. Except maybe the clutch. Alls I know is when a customer asks for something as simple as an oil change, while it was at the shop you would think they’d do it since they already have the car correct? Wrong. I can’t necessarily blame Madeline, but I sure can blame the whole dealership. Madeline should have made sure everything was done though, as she was the adviser. There should be some kind of full inspection done after the job was completed. Which I know wasn’t done. Thanks for taking the time to read this, and I hope you guys can make the dealership accountable for their actions. I sure will! Don’t know if this requires a lawsuit or what, because they said I was paying for all new parts. Which I didn’t receive. More

by Tristin Verified Customer Verified Customer

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I am very impressed that even though our "old faithful" service techs are gone, the new ones seem to have a grasp of customer care and what works as far as customer service and communication. Overall I am service techs are gone, the new ones seem to have a grasp of customer care and what works as far as customer service and communication. Overall I am very satisfied. They kind of make sure I am! More

by ANNAMARIEMEGA Verified Customer Verified Customer

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Good diagnostics. Worked in unscheduled things that needed done. Worked with pricing. Loaner car as needed Worked in unscheduled things that needed done. Worked with pricing. Loaner car as needed More

by cmnelson1 Verified Customer Verified Customer

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On time fast service, prompt arrival, friendly service technician quick turn around good follow up technician quick turn around good follow up More

by SZTROSE Verified Customer Verified Customer

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