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Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 10

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Kayla Rockey

August 08, 2025

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Employee Rating

Vehicle drop off was a huge help. Scheduling was easy and aptmts were available timely More

by ntburd
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

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Aug 12, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2025

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Employee Rating

Always had good service there at Kenny Ross sometimes a little expensive but at least the car runs good we'll keep coming back More

by LJC947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2025

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Had yearly (for 2025) Pennsylvania inspection and emission performed on my 2024 Ford F150 Supercrew Hybrid… More

by james.jamison3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 23, 2025

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Resolved issues quickly and all was covered under warranty! Kept me updated throughout the process. More

by tamifrankhouser
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Jul 25, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2025

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Employee Rating

I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in. More

by mddst3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2025

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Employee Rating

Great customer service and quality of work. Car was ready on time when it was requested. More

by NDKUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Slekar

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Jun 25, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2025

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Employee Rating

Incomplete work, asked for the works, only got the oil change and tire rotation. Wiper fluid and coolant is below minimum and was not topped off even though on the paper work it says it was done. Very dis More

by mladen5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keegan Elliott

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Jun 10, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2025

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Employee Rating

Great experience, Repairs explained in detail Kayla very knowledgeable , friendly and a pleasure to deal with. More

by RHREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 29, 2025

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Employee Rating

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Mark Slekar

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May 16, 2025

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Employee Rating

Service dept and kayla are wonderful have been going there for 14 years wouldn't go anywhere else More

by THEFEISTYONE05
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Workmanship
Service Time
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Recommend Dealer
Yes
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