Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 9

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
87 Reviews
4.9

87 Reviews

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87 Reviews of Kayla Rockey

July 01, 2025

Dealership Rating
Employee Rating

I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in. More

by mddst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2025

Dealership Rating
Employee Rating

Great customer service and quality of work. Car was ready on time when it was requested. More

by NDKUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Slekar

Jun 25, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 06, 2025

Dealership Rating
Employee Rating

Incomplete work, asked for the works, only got the oil change and tire rotation. Wiper fluid and coolant is below minimum and was not topped off even though on the paper work it says it was done. Very dis More

by mladen5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keegan Elliott

Jun 10, 2025

Kenny Ross Ford South responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossfordsouth.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 31, 2025

Dealership Rating
Employee Rating

Great experience, Repairs explained in detail Kayla very knowledgeable , friendly and a pleasure to deal with. More

by RHREHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 29, 2025

Dealership Rating
Employee Rating

Consistently excellent service…love the new video review/summary - very transparent and next level approach!! More

by MANNSEDM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Mark Slekar

May 16, 2025

Dealership Rating
Employee Rating

Service dept and kayla are wonderful have been going there for 14 years wouldn't go anywhere else More

by THEFEISTYONE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Great service team. Everyone I spoke with was very kind and frequently checked in with me about my vehicle. More

by duvuvei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Paula Mooney , Ali Duvuvei, Keegan Elliott, Mark Slekar

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