Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 9

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
101 Reviews
4.9

101 Reviews

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101 Reviews of Kayla Rockey

October 04, 2025

Dealership Rating
Employee Rating

Roger and dealership team were very helpful and delivered great service. Definitely going back again More

by STANKRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Maier

Oct 08, 2025

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 03, 2025

Dealership Rating
Employee Rating

Vehicle was picked up on time and dropped off in a timely manner by the nicest young man. More

by beedfoster1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 08, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 26, 2025

Dealership Rating
Employee Rating

Received a message on the FordPass app about the 12v battery on my 2024 Ford F150 Lariat Supercrew Hybrid. Made an appointment with Kayla Rockey for service. The message was addressed. Back on the ro More

by james.jamison3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 24, 2025

Dealership Rating
Employee Rating

Took little time to get my car looked at. very courteous people who work there. More

by 7150308
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

September 13, 2025

Dealership Rating
Employee Rating

The dealership took my car on time and communicated well with me. I was very satisfied with their service. More

by wpaljug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Ford South responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 13, 2025

Dealership Rating
Employee Rating

Issue was identified and resolved at time of appointment without need to schedule another visit More

by KM.MCGRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 06, 2025

Dealership Rating
Employee Rating

Kenny Ross Ford is a great car dealer to work with. Service department is first class. They always keep you updated on what’s going on with your car when getting service. Don’t hesitate to give Kenny R More

by bigwill39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2025

Dealership Rating
Employee Rating

Don’t agree with adding 3% to a charge card, if I had been made aware prior to my appointment I would have brought my checkbook. More

by NAMJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

August 17, 2025

Dealership Rating
Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Paula Mooney , Michael Buch, Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

Dealership Rating
Employee Rating

Gavin and his team did an awesome job on my car was quick and my car looked fantastic. I would refer anyone to Kenny Ross Ford Rt 88 pgh, pa. Thank you! More

by SLKAGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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