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Kayla Rockey
Kayla Rockey at Kenny Ross Ford South

Kayla Rockey | Page 9

Service Advisor

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

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4.9
95 Reviews
4.9

95 Reviews

Write a Review

95 Reviews of Kayla Rockey

September 06, 2025

Dealership Rating
Employee Rating

Kenny Ross Ford is a great car dealer to work with. Service department is first class. They always keep you updated on what’s going on with your car when getting service. Don’t hesitate to give Kenny R More

by bigwill39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2025

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Employee Rating

Don’t agree with adding 3% to a charge card, if I had been made aware prior to my appointment I would have brought my checkbook. More

by NAMJACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2025

Kenny Ross Ford South responded

Thank you for taking the time to provide us with this feedback.

August 17, 2025

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Employee Rating

My service is always awesome, quick & efficient! GM John Eberlein & his team are always professional. More

by KIMMIE960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein, JoAnne Kranik, Anthony Naret, Paula Mooney , Michael Buch, Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Aug 19, 2025

Kenny Ross Ford South responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

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Employee Rating

Gavin and his team did an awesome job on my car was quick and my car looked fantastic. I would refer anyone to Kenny Ross Ford Rt 88 pgh, pa. Thank you! More

by SLKAGAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2025

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Employee Rating

Vehicle drop off was a huge help. Scheduling was easy and aptmts were available timely More

by ntburd
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney

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Aug 12, 2025

Kenny Ross Ford South responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 31, 2025

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Employee Rating

Always had good service there at Kenny Ross sometimes a little expensive but at least the car runs good we'll keep coming back More

by LJC947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2025

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Employee Rating

Had yearly (for 2025) Pennsylvania inspection and emission performed on my 2024 Ford F150 Supercrew Hybrid… More

by james.jamison3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 23, 2025

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Employee Rating

Resolved issues quickly and all was covered under warranty! Kept me updated throughout the process. More

by tamifrankhouser
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Paula Mooney , Ali Duvuvei, Keegan Elliott, Myles Leach, Mark Slekar

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Jul 25, 2025

Kenny Ross Ford South responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2025

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Employee Rating

I wasn’t able to get my truck in until last minute for state inspection and the shop was able to get it in. More

by mddst3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Kenny Ross Ford South responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 25, 2025

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Employee Rating

Great customer service and quality of work. Car was ready on time when it was requested. More

by NDKUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Slekar

Report | Print
Jun 25, 2025

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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