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Kayla Warren

Overview Reviews (124) Inventory (134)

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Kayla Warren

Kayla Warren | Page 5

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9

124 Reviews

Overview Reviews (124) Inventory (134)

4.9

124 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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124 Reviews of Kayla Warren

December 18, 2025

Dealership Rating

Employee Rating

This dealership is great to work with from sales dept to service dept. Highly recommend this dealership service dept. Highly recommend this dealership More

by ABBY09243

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Dec 18, 2025 -

Mitchell Hyundai responded

Thank you for the kind words and the review. Hope you have a Merry Christmas.

December 16, 2025

Dealership Rating

Employee Rating

Great customer service. We love you guys. You guys have assisted my parent with 2 vehicles We love you guys. You guys have assisted my parent with 2 vehicles More

by KRISTYSHERIDAN2740

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Dec 16, 2025 -

Mitchell Hyundai responded

So glad to be of assistance. We appreciate the opportunity.

December 13, 2025

Dealership Rating

Employee Rating

I received service right away. My car was washed and vaccumed . everyone was very nice and helpful. My car was washed and vaccumed . everyone was very nice and helpful. More

by HARRISONPAMILA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Dec 15, 2025 -

Mitchell Hyundai responded

Glad you had a 5 star experience. Thank you for the opportunity to be of service . Come back soon.

December 13, 2025

Dealership Rating

Employee Rating

Mitchell Hyundai's service department is excellent at servicing my car. They are always professional and consistent. servicing my car. They are always professional and consistent. More

by NANANDPAPA56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Dec 15, 2025 -

Mitchell Hyundai responded

Thank you for the service business. Glad you had a 5 star experience. Come back soon.

December 12, 2025

Dealership Rating

Employee Rating

I bought a new Palisade on Tuesday and had an appointment on Friday to get it cleaned up. They washed it but didn’t vacuum it out or wipe down the inside at all. Very disappointing. on Friday to get it cleaned up. They washed it but didn’t vacuum it out or wipe down the inside at all. Very disappointing. More

by DJT54AL

Verified Customer

Workmanship

Service Communication

Recommend Dealer

Yes

Dec 12, 2025 -

Mitchell Hyundai responded

Thank you for the review. We are sorry that the service provided was less than exceptional. Our sales department will be back with you shortly to have your vehicle cleaned properly.

December 12, 2025

Dealership Rating

Employee Rating

Typical dealer overcharging for services that can be done at many other places in town for a lot cheaper. at many other places in town for a lot cheaper. More

by SHIMUNEKA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Alan Daniels

Dec 12, 2025 -

Mitchell Hyundai responded

Thank you for your honest feedback. We’re sorry to hear our pricing didn’t meet your expectations. While we work to stay competitive, our factory‑trained technicians and use of original equipment parts can affect costs. We truly appreciate your loyalty to Mitchell Hyundai and apologize for any frustration. We do offer coupons and discounts on our website specials page that changes from time to time. https://www.mitchellhyundai.com/service-parts-special-coupons.html

December 11, 2025

Dealership Rating

Employee Rating

Very professional and Kayla is very kind, knowledgeable and helpful. I would recommend. Called and got an appointment the next day! and helpful. I would recommend. Called and got an appointment the next day! More

by ANNA.ADKISON

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Dec 11, 2025 -

Mitchell Hyundai responded

Thank you for the kind words and the review. Glad you had a 5 star experience. Come back soon.

November 22, 2025

Dealership Rating

Employee Rating

Everyone at Mitchell Hyundai as been great. Would highly recommend this dealership to everybody. They truly have been exceptional. Would highly recommend this dealership to everybody. They truly have been exceptional. More

by CHRISSYCATRETT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Lane, Mitch. 5 stars

Nov 22, 2025 -

Mitchell Hyundai responded

Thank you or the review. We appreciate your business and look forward to serving you in the future.

November 21, 2025

Dealership Rating

Employee Rating

Service was exceptional, inspection let me know exactly what needed repaired, damaged part ordered and covered under warranty, all employees courteous and friendly. what needed repaired, damaged part ordered and covered under warranty, all employees courteous and friendly. More

by jacquelinebundyhughes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alan Daniels

Nov 21, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity. We are glad you had a 5 star experience. Please come back soon.

November 20, 2025

Dealership Rating

Employee Rating

They asked did I want it washed I said yes they didn't do it just didn't have the energy to say anything it just didn't have the energy to say anything More

by BELEGANCE6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Nov 20, 2025 -

Mitchell Hyundai responded

Thank you for the service business and the review. We are so sorry you did not receive your wash after your service. Our service manager will reach out to you shortly to rectify the situation.

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