Kayla Warren
Kayla Warren at Mitchell Hyundai

Kayla Warren | Page 9

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Kayla Warren

July 10, 2025

Dealership Rating
Employee Rating

I was disappointed at the check out area. She.was not respectful. She threw my checkout paperwork to me, and said you can leave now. I've gotten service at this dealership before. Service was More

by BURNETTJIMMY70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 10, 2025

Mitchell Hyundai responded

Thank you so much for sharing. I’m truly sorry for any experience that made you feel uncomfortable—no one should ever be treated that way or disrespected. Please know I’m here for you, and if anything else comes up, don’t hesitate to reach out. I really appreciate you speaking with me on the phone about how you were treated. I will ensure future guest do not have these kinds of interactions. Thank you for your loyal business to us here at Mitchell Hyundai.

July 05, 2025

Dealership Rating
Employee Rating

Dean in the service department took great care of me. He was able to diagnose the problem and offer solutions. More

by BWILSON100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Mason Johnson

Jul 07, 2025

Mitchell Hyundai responded

Thank you for the service business and the review. We appreciate the opportunity.

July 05, 2025

Dealership Rating
Employee Rating

The service department does a great job every time we go in for service. Mitch Does a great job with his team ensuring quality work all of the time. More

by WOMBAT63WN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Jul 07, 2025

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We look forward to see you again soon.

June 28, 2025

Dealership Rating
Employee Rating

Service is done quickly and in a timely manner. Customer waiting area very nice and clean. Free coffee and snacks. Everyone is friendly More

by janandjimwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jun 30, 2025

Mitchell Hyundai responded

Thank you for the review and the business.

June 27, 2025

Dealership Rating
Employee Rating

Love it… Waiting room so clean with snacks and TV! And wait time is not long! More

by ironmike2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock

Jun 27, 2025

Mitchell Hyundai responded

Glad you had a 5 star experience. Come back soon.

June 21, 2025

Dealership Rating
Employee Rating

Best employees ever dean was so caring and kind couldn’t be happier with the whole staff More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jun 25, 2025

Mitchell Hyundai responded

Thank you for your kind words, review and service business. Hope to see you again soon.

June 21, 2025

Dealership Rating
Employee Rating

They all were very professional, and eager to assist me on my car and what it needed; Dean was very knowledgeable and helpful about your car. More

by PRESCOTT415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock , Joshua Amerspek

Jun 21, 2025

Mitchell Hyundai responded

Thank you for the opportunity to be of service . Please come back soon.

June 13, 2025

Dealership Rating
Employee Rating

Easy to us and friendly. Made visit hassle free. In and out with a was. Good price as well. More

by FeelingBetterAlready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jun 17, 2025

Mitchell Hyundai responded

Thank you for the service business. We are glad you had a great experience.

June 11, 2025

Dealership Rating
Employee Rating

Called at 7 and was back in my car by 1130 Couldn’t be better served great. Friendly people More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Bock, Alan Daniels

Jun 17, 2025

Mitchell Hyundai responded

We are always working on ways to reduce wait time in service. Glad we are making progress. Come back soon.

June 10, 2025

Dealership Rating
Employee Rating

I wanted to have an a/c evac and flush done but I received no verifiable feedback or felt a change in the car’s cooling setting. It was like I was charged but no work seems to actually have been done More

by PMPJR2K7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 10, 2025

Mitchell Hyundai responded

Good evening, I want to apologize for our substandard performance on your air conditioning. We fell short on communication on this and you needed to be better informed. We found the freon to be overcharged with refrigerant. After installing proper amount in the system the cooling of AC was operating as designed. We will be more than happy to take another look at it for you at your earliest convenience at no charge. We may have missed something and If we did I apologize. Thank you for your business! I am going to reach out to you to set and appointment shortly. Mitch Deese Service Manager 334-308-1670

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