Kaylee Genthner
Kaylee Genthner at Toyota of Kent

Kaylee Genthner

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.7
70 Reviews
4.7

70 Reviews

Write a Review

70 Reviews of Kaylee Genthner

December 27, 2023

Dealership Rating
Employee Rating

I am currently working with the dealership on a possible sale. They have been communicative and professional. More

by Kent.kiffer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 11, 2024

Toyota of Kent responded

Kent.kiffer, thank you for your kind words. Have a good one.

August 22, 2023

Dealership Rating
Employee Rating

The employees at Toyota of Kent are great! We’ve been going here for years and always have a nice experience. Our saleswoman, Kaylee, did a great job and was very pleasant throughout the whole More

by Haley.m.walsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2023

Toyota of Kent responded

Hi Haley.m.walsh, thank you so much for your positive comments about Toyota of Kent! Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2023

Dealership Rating
Employee Rating

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2023

Dealership Rating
Employee Rating

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

July 07, 2023

Dealership Rating
Employee Rating

Service department was super quick and efficient. John kept me updated as they rotated my tires and changed my oil. Wandered up to the showroom and spoke with some of the staff there too, they are ve More

by TylerCash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Toyota of Kent responded

Thank you for the stellar review! We will be sure to pass along your kind comments to the team here at Toyota of Kent. We hope to see you soon. Take care!

July 07, 2023

Dealership Rating
Employee Rating

nice place to do business,good people ,good service. I would recommend toyota of kent to others. More

by PJRZONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams

Jul 10, 2023

Toyota of Kent responded

Pjrzone, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2023

Dealership Rating
Employee Rating

I have bought and leased many vehicles from Toyota of Kent. They are always easy to work with, nice facility and friendly people. More

by BILLGARDELLA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams , Tom Powers

Jul 07, 2023

Toyota of Kent responded

Hi Billgardella5, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 29, 2023

Dealership Rating
Employee Rating

Top notch service. Good selection of vehicles. Answered all my question. Felt very comfortable in show room More

by CCBOYD99
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina

June 27, 2023

Dealership Rating
Employee Rating

The staff at Toyota of Kent are true professionals dedicated to their customers' needs. My family has been buying and servicing vehicles there for nearly 20 years. More

by Mike
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Ashley Williams , Dale Burnside

Jan 11, 2024

Toyota of Kent responded

Hi Mike, we are very happy to have provided you with such a positive experience! Take care!

June 22, 2023

Dealership Rating
Employee Rating

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

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