Tiffany Lucas
Tiffany Lucas at Toyota of Kent

Tiffany Lucas

Internet Sales Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

4.6
79 Reviews
4.6

79 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

10 yrs

Languages Spoken

English English

79 Reviews of Tiffany Lucas

November 01, 2023

Dealership Rating
Employee Rating

Best car buying experience since first car purchase in 1968. The facility was clean and comfortable, the staff was courteous and professional, and the sales process was quick and enjoyable (really). Ryan More

by defer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Dodge (Sales), Tyler Bonina (Finance)

Nov 04, 2023

Toyota of Kent responded

Defer, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

August 03, 2023

Dealership Rating
Employee Rating

The sales representative Ryan Dodge was excellent! Will highly recommend him and Toyota of Kent to friends. More

by Agreenfield52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Toyota of Kent responded

Hi Agreenfield52, thank you so much for your positive comments about Toyota of Kent! We are always more than happy to assist you if anything else comes up. Take care!

July 09, 2023

Dealership Rating
Employee Rating

Dealership is well maintained and the service department is efficient and quick at doing maintenance and repairs. More

by RISINGSTARSHINE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Toyota of Kent responded

Risingstarshine5, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave a review. Have a great day!

June 27, 2023

Dealership Rating
Employee Rating

Very professional and courteous service. Highly recommend to anyone looking for a new Toyota vehicle. More

by ANALYZ.OH63
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina , Tom Powers

Jan 11, 2024

Toyota of Kent responded

Analyz.oh63, thanks for your praise and kind comments about our team. We're happy we were able to help.

June 22, 2023

Dealership Rating
Employee Rating

My car was in 5 days later than they said it would be. They told me it was going to be there that day after I signed for it but it wasn’t.. I feel this dealership is untrustworthy. More

by JANELLEHEISER1973
Service Price Transparency
Recommend Dealer
No
Jun 25, 2023

Toyota of Kent responded

Hi Janelleheiser1973, thank you for taking the time to let us know again about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We apologize for the inconvenience that Toyota motor company has caused you with the delay in notice of the vehicle status. We try our very best to give you an accurate pick up date, based off the information Toyota gives us. Thank you again.

June 21, 2023

Dealership Rating
Employee Rating

It was a very nice and smooth transaction but this won't have been easy without Tom. He did an amazing job. His market skills are second to none. More

by AKRAHEEM76
Sales Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Toyota of Kent responded

Akraheem76, we are so pleased you enjoyed your visit to Toyota of Kent! Feel free to reach out to us if you need anything. Have a wonderful day.

May 02, 2023

Dealership Rating
Employee Rating

Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. More

by FIDURSKI33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2023

Toyota of Kent responded

Fidurski33, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 25, 2023

Dealership Rating
Employee Rating

I was very pleased with the entire process at Toyota of Kent.5 stars the entire time. More

by RDOLLYHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Toyota of Kent responded

Rdollyhigh, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

April 20, 2023

Dealership Rating
Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 12, 2023

Dealership Rating
Employee Rating

People were great they had the truck the only problem I had had nothing to do with them they didn’t put the floor mats in that truck side from that it was one of my best car buying experiences More

by THOMASFINNERTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Thomasfinnerty, we're happy you found our staff to be so supportive during your experience here at Toyota of Kent. Please don't hesitate to reach out if there's anything additional we can do for you.

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