Kayliana Davis
Kayliana Davis at Gary Rome Kia

Kayliana Davis | Page 5

Service Advisor

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.6
195 Reviews
4.6

195 Reviews

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195 Reviews of Kayliana Davis

August 16, 2026

Dealership Rating
Employee Rating

Excellent, attentive service with good communications back to me during the process to give me a status update. More

by LRNLTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Steve Liptak

Aug 16, 2026

Gary Rome Kia responded

We’re glad you felt well informed by our updates during the service on your Genesis G80. Your kind words about our attentive care and clear communication mean a lot to our team.

August 13, 2026

Dealership Rating
Employee Rating

Clean, convenient, friendly staff, and preform good work. The location is easy to get to works well for us More

by BLEBLANC0
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Aug 17, 2026

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 04, 2026

Dealership Rating
Employee Rating

Easy to set up the appointment. . very efficient and friendly service Minimal wait time a plus More

by MTGOLDIE09
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Aug 04, 2026

Gary Rome Kia responded

Thank you for your wonderful feedback! We're glad scheduling your appointment was easy and that you experienced friendly service. We appreciate your business and look forward to seeing you again!

August 01, 2026

Dealership Rating
Employee Rating

Amazing I had a great experience at my Kia dealership. They always take care of me. More

by Suniahd
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Aug 01, 2026

Gary Rome Kia responded

Kayliana is thrilled you had an amazing experience and that our team continues to take great care of you during your Kia K5 service visits. Thank you for the five-star rating and for choosing us again.

July 30, 2026

Dealership Rating
Employee Rating

I was not happy that i was not told there would be an extra charge for checking fluids, to have. $630 bill come from going there to get a $150 oil change was a huge surprise and i was not planning on app More

by Ben082474
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Jul 30, 2026

Gary Rome Kia responded

Thank you for your feedback. We're sorry to hear this was your experience. We understand how frustrating it would be to receive a bill that was much higher than expected. We believe customers should clearly understand any recommended services and associated costs before work is performed. We appreciate you bringing this to our attention and will review your experience with our team to ensure we communicate estimates more clearly in the future. Please reach out to our Service Manager so we can discuss your visit further.

July 28, 2026

Dealership Rating
Employee Rating

Kayliana Davis was Excellent to deal with. Kayliana was very professional, informative and knowledgeable, Definitely an asset to the dealership. More

by CDAVEG1963
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jul 28, 2026

Gary Rome Kia responded

Thank you for highlighting Kayliana’s professionalism and expertise. We’re glad she provided such informative and knowledgeable support during your Kia Sportage service. Please reach out if we can assist with any future needs for your Kia Sportage.

July 28, 2026

Dealership Rating
Employee Rating

First time there. The one person i dealt with was personable and knowledgeable. Very clean place More

by KSC467
Recommend Dealer
Yes

Other Employees Tagged: Kayliana Davis

Jul 28, 2026

Gary Rome Kia responded

Hello, it’s wonderful that Kayliana’s expertise and friendly manner made your first visit so positive. We’re pleased our facility’s cleanliness met your expectations. Thank you for trusting us with your Kia Sportage and we look forward to your next visit.

July 24, 2026

Dealership Rating
Employee Rating

Brian boglish was my sales person . He made the process painless and was a real pleasure to work with. He took care of all my needs and put me in a great car. More

by BCS4_76
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 24, 2026

Gary Rome Kia responded

Your 5 star rating made our day. Our sales team is delighted the purchase process was painless and that you’re enjoying your new Kia. Thank you for sharing your experience.

July 22, 2026

Dealership Rating
Employee Rating

Angel was great. 4 stars since the oil change resulted in an improperly replaced cap and oil leak. Angel and the technicians fixed the problem after discovered the n More

by bowen.yuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Rivera

Jul 23, 2026

Gary Rome Kia responded

Thank you for your feedback. We sincerely apologize for the issue with your oil change, but we're glad Angel and our team resolved it quickly. We appreciate your understanding and look forward to providing you with an even better experience at your next visit.

July 21, 2026

Dealership Rating
Employee Rating

Made an appointment for an oil change at 4pm did not leave until 5:45. The reason one makes an appointment is so they don't have to wait. I was told it would take an hour and it took an hour and 45 minu More

by A.mason
Recommend Dealer
No

Other Employees Tagged: Kayliana Davis

Jul 22, 2026

Gary Rome Kia responded

Thank you for your feedback. We apologize for the longer-than-expected wait and the lack of communication during your visit. We appreciate your suggestion to provide an out-the-door price at check-in to avoid surprises. We're sorry to hear we've lost your confidence and appreciate you bringing these concerns to our attention. Your feedback is valuable, and we'll use it as an opportunity to improve both our communication and service process. We hope you will give us another try.

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