Keayon Williams
Keayon Williams at W&L Subaru

Keayon Williams | Page 6

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
288 Reviews
4.8

288 Reviews

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288 Reviews of Keayon Williams

June 30, 2026

Dealership Rating
Employee Rating

Wonderful customer service and great waiting area. Staying in touch and checking my car for anything else that was needed More

by danh50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2026

W&L Subaru responded

We are delighted to hear that you enjoy your visits to our service department! Thank you for the feedback!

June 30, 2026

Dealership Rating
Employee Rating

Always courteous, keep you updated on progress of car repair/ service. Staff Always very helpful. More

by amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Long , Dale

Jun 30, 2026

W&L Subaru responded

Thank you so much for sharing your feedback online! We appreciate your business and look forward to helping you again in the future!

June 28, 2026

Dealership Rating
Employee Rating

Prompt, courteous, helpful The staff is experienced and upfront with details on what has been done at the service center More

by dmrgreco
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 30, 2026

W&L Subaru responded

Thank you so much for sharing your feedback online! We appreciate your business and look forward to helping you again in the future!

June 27, 2026

Dealership Rating
Employee Rating

Disappointed that I wasn't contacted when routine maintenance was due. Also, had to wait 9 days for an appointment for routine, 6000 mile maintenance. More

by cswagner0
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 30, 2026

W&L Subaru responded

Thank you for the feedback. We do not guarantee that customers will receive reminders for service.

Jun 30, 2026

cswagner0 responded

My 2018 Ford information system provided reminders. I didn't realize 2026 Forrester's didn't have the same technology.

June 26, 2026

Dealership Rating
Employee Rating

Quick. Courteous. Affordable. My vehicle was serviced quickly and keayon explained the service and cost of repairs. More

by spbritton
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 30, 2026

W&L Subaru responded

Thank you so much for sharing your feedback online! We appreciate your business and look forward to helping you again in the future!

June 25, 2026

Dealership Rating
Employee Rating

The service personnel were pleasant. They were very thorough in explaining what needed to be done. The service was done in a timely manner. More

by LMurin40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Owen Long

Jun 30, 2026

W&L Subaru responded

Thank you so much for sharing your feedback online! We appreciate your business and look forward to helping you again in the future!

June 23, 2026

Dealership Rating
Employee Rating

They are very cutious knowledgeable ask if you need a loaner while your car is being worked on. I have used a loaner and i have waited. They let you know any work that needs done before doing it and the More

by 001harrym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

W&L Subaru responded

Thank you so much for sharing your feedback online! We appreciate your business and look forward to helping you again in the future!

June 15, 2026

Dealership Rating
Employee Rating

Kaeyon was professional and kind. He even found parts that were still under warranty to help reduce the total cost of my AC repair! The loaner cars are couch a nice touch! More

by ccrnclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2026

W&L Subaru responded

It was our pleasure helping you! Thanks and have a great day!

June 05, 2026

Dealership Rating
Employee Rating

I was very disappointed how long my appointment was never knew I'd be sitting in for a couple hours if I've known that beforehand, I would've left it there More

by rockyz61
Recommend Dealer
No

Other Employees Tagged: Keayon Williams

Jun 08, 2026

W&L Subaru responded

Thank you for your feedback. We apologize for the time it took to complete your service. We can understand your frustration and we are working on ways to increase capacity in our service department. In the meantime, we invite you to take advantage of a free service loaner car. Just be sure to schedule that when you make your appointment. If you need anything else just let us know. Thanks again, and have a great day.

June 03, 2026

Dealership Rating
Employee Rating

Okay I was not there. I didn t like that they came with my car and didn t let me know they were coming. What if I had to use the loaner vehicle More

by vcb1
Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Jun 08, 2026

W&L Subaru responded

Thank you for your feedback. If you have any questions regarding the loaner or the valet service, feel free to give us a call at 570.473.3432, and we'll be happy to address any concerns you might have. Thanks again and have a great day!

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