Keeten Rippy

Overall Toyota of Bourbonnaise and the entire staff was tremendous! Special thanks to Janelle, Sam, and Dan for working through some issues beyond their control to make our deal and experience exceptional. tremendous! Special thanks to Janelle, Sam, and Dan for working through some issues beyond their control to make our deal and experience exceptional. I was a bit skeptical about purchasing a vehicle 3 hrs from our home, but Janelle assured us that the Highlander Hybrid we were looking at was in pristine condition and she was extremely accurate with her assessment!! Although we purchased a 2022 model, it looked and smelled like a brand new vehicle!! We are so happy with our purchase at this dealership!! They've certainly earned our trust and I'm sure we'll be considering them first on future purchases!! One recommendation, and I know they are addressing, would be to get additional finance people onboard to lessen the time spent with the paperwork process. Once we were in finance, Dan did a fantastic job of quickly reviewing and completing everything, it just took quite a while to get to that point. Again, overall you will not be disappointed with the people here and the vehicles, they are great!! More

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The staff was a pleasure to work with from the beginning to the end. I highly recommend this location because of the outstanding customer service. to the end. I highly recommend this location because of the outstanding customer service. More

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