Kegan Mayers | Page 14

good sales , very cooperative service dept. service squeezed me in to correct defect that occurred in first 1000 miles of purchase. Blind side alert item had factory recall. Was not notified abo service squeezed me in to correct defect that occurred in first 1000 miles of purchase. Blind side alert item had factory recall. Was not notified about recall. More

by debman-rei Verified Customer Verified Customer

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This dealership is always professional, timely, and efficient. The staff is very friendly and helpful. I always bring my car here for oil changes and necessary maintenance and repairs. efficient. The staff is very friendly and helpful. I always bring my car here for oil changes and necessary maintenance and repairs. More

by SHIRLEYCLEMENTS1 Verified Customer Verified Customer

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Apparently appointments mean nothing My wife and I had stopped coming to this location awhile back due to problems and have been going to Lakeland Hyundai to buy our cars and have them se My wife and I had stopped coming to this location awhile back due to problems and have been going to Lakeland Hyundai to buy our cars and have them serviced. We saw that this location was under new management now, so I decided to bring my car in for an oil change and try this location again. I made the appointment for an oil change for 10am...….I arrived at the dealer at around 945am for my appointment...….at 11am I started to wonder how much longer my car was going to be, I'm outside walking around and noticed that there was a car that looked like mine sitting over in the front service parking lot. I walked over to the area to check out the car and yep sure enough it was my car...….mind you, my appointment was for 10am......here it was now 11:07 and my car has not even been brought back yet for the oil change.....( over an hour later )……..I went in to see my service advisor to find out what was going on. He told me he was going to find out.....I walked out the service area with him, and then this other guy ( which was dressed different then the service advisors so not sure who he was ) asked me how everything was going, I stated not good, my car has been sitting over there this whole time and my appointment was for 10am. Just at that point the service tech came around the corner with my keys in his had and said he was getting my car in the back now...……again, who ever the person was that asked me how everything was going, looked at the service tech and told him that he knew better. When my car was finally done, I was given 20 dollars off the oil change. Now, when I get in my car and leave......they did not vacuum the inside of the car out...…..now I'm not sure if this is something that this location does or not, I just went off what Lakeland Hyundai does......then I noticed that the same oil change sticker was left on the windshield from Lakeland and a new one was never put on to let you know when your next oil change is due. Needless to say this whole experience was not worth the 20 dollars off and it's apparent that it is still worth the drive to Lakeland. More

by KHWALT70 Verified Customer Verified Customer

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Took my car in to have my passenger window put back on tracks and they left the inside door latch unhooked, unable to open from inside now. tracks and they left the inside door latch unhooked, unable to open from inside now. More

by alexvsmith7101 Verified Customer Verified Customer

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Harold is amazing and the best thing to happen to Hyundai. He always helps me out and gives 110%. I only let him help me. Hyundai. He always helps me out and gives 110%. I only let him help me. More

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60000 mile check up No extra maintenance required, side mirrors stopped turning in and the parts were ordered to get them repaired. Called when work was complete, big im No extra maintenance required, side mirrors stopped turning in and the parts were ordered to get them repaired. Called when work was complete, big improvement over the last few times. More

by AP50 Verified Customer Verified Customer

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Oil change Very efficient and friendly - they kept me updated on the status of my vehicle. I will definitely return to this dealership for any future service. Very efficient and friendly - they kept me updated on the status of my vehicle. I will definitely return to this dealership for any future service. More

by PTONGER Verified Customer Verified Customer

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Service Every time I go to Brandon Hyundai I always have the best experience. Kagan Mayers is the best. He showed me all the options that I wasn't taking adv Every time I go to Brandon Hyundai I always have the best experience. Kagan Mayers is the best. He showed me all the options that I wasn't taking advantage of!! ⭐⭐⭐⭐ More

by lcgray007 Verified Customer Verified Customer

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Good Experience Very good personal service and knowledgeable staff . I’ve had very good experiences and have had all of my maintenance performed at this dealership. N Very good personal service and knowledgeable staff . I’ve had very good experiences and have had all of my maintenance performed at this dealership. Nothing but xxxxxxto this dealership so far. Kegan is a good fit as is Angel. More

by STANLEY660 Verified Customer Verified Customer

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Hyundai Service Kegan was terrific. Did a great job getting my care serviced. Angel checked on all of the customers in the waiting area a couple of times, offered us Kegan was terrific. Did a great job getting my care serviced. Angel checked on all of the customers in the waiting area a couple of times, offered us snacked explained the amenities in detail. Very informative. First time every had that level of service in the waiting area. Kudos to Brandon Hyundai for the great service. More

by GadgetExpert Verified Customer Verified Customer

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