Kei Yukimura

Unfortunately, waited nearly 4 hrs for an oil change. No one seemed to care. There were openings for service for every timeslot on web site. Won’t be returning. No one seemed to care. There were openings for service for every timeslot on web site. Won’t be returning. More

by teschafer Verified Customer Verified Customer

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Fine experience, could use more comfortable quiet seating but overall good situation, definitely better than Kearney Mesa!! but overall good situation, definitely better than Kearney Mesa!! More

by yous789 Verified Customer Verified Customer

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Very quick turnaround time this time and this was on a busy Monday. The representative Kay is very helpful. busy Monday. The representative Kay is very helpful. More

by sey201 Verified Customer Verified Customer

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The personnel were very professional and I was very satisfied with the services I requested. satisfied with the services I requested. More

by bluesky23459 Verified Customer Verified Customer

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Kei is great. I make my 3 Hyundai's to Southbay for service because of him. I make my 3 Hyundai's to Southbay for service because of him. More

by john@neonetworking.net Verified Customer Verified Customer

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Worst customer service ever. The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one The car had an immediate problem after purchase. It was then at the dealer nearly 2 months. In that time we received only 2 updates with the last one being we think your car will be ready tomorrow, and then we never heard from Kei again. Upon return it didn’t seem like the issue was fully resolved and there was a new rattling sound. Luckily in the time that the car was at the dealer we were able negotiate with Hyundai to buy back the car at the full cost we had paid for it. More

by angeladevoe5678 Verified Customer Verified Customer

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The staff was friendly and helpful. They gave me a lot of information about my car. The waiting room is very nice. They gave me a lot of information about my car. The waiting room is very nice. More

by tdguest Verified Customer Verified Customer

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Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd Verified Customer Verified Customer

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Very friendly and professional people, and very respectful treatment. The waiting area for the car was very comfortable. respectful treatment. The waiting area for the car was very comfortable. More

by gilda0 Verified Customer Verified Customer

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Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. If not for any other reason, I would return to this service center because of his care and handling. More

by william92 Verified Customer Verified Customer

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