Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

5.0
8 Reviews
5.0

8 Reviews

Write a Review

Dealership Experience

3 yrs, 7 mos

Industry Experience

3 yrs, 7 mos

Languages Spoken

English English

Japanese Japanese

8 Reviews of Kei Yukimura

May 19, 2025

Dealership Rating
Employee Rating

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 17, 2025

Dealership Rating
Employee Rating

great service. Nice waiting room. There is coffee and a variety of snacks. Also, there is internet. More

by b_liebig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

South Bay Hyundai responded

Thank you for your kind feedback! We’re glad you enjoyed our service and found the waiting room comfortable with coffee, snacks, and internet available. Creating a welcoming and convenient environment for our customers is very important to us. We appreciate you taking the time to share your experience and look forward to serving you again!

May 16, 2025

Dealership Rating
Employee Rating

Kei is absolutely the best. Excellent communication and service. I would recommend South Bay Hyundai. More

by john@neonetworking.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
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Excellent service from Kei. On time and very courteous--he was informative and responsive. Great job! More

by LONNIEMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad to hear Kei provided you with excellent, timely, and courteous service. We appreciate your feedback and look forward to assisting you again!

May 10, 2025

Dealership Rating
Employee Rating

Every time I visit, they are friendly and explain the condition of my car in detail. While I am drinking coffee in the break room, they provide a perfect car repair along with a detailed explanation of t More

by BAMLS1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re so glad to hear that our team consistently provides you with friendly service and clear, detailed explanations. It’s important to us that you feel comfortable and informed while your car is being serviced. We truly appreciate your continued trust and look forward to seeing you again. Enjoy your coffee during your next visit!

April 18, 2025

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Employee Rating

they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

Dealership Rating
Employee Rating

great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes
Apr 16, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

April 08, 2025

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Employee Rating

This is my first Hyundai and I Must say you all hire very good staff. Everyone was so pleasant especially the attendant who took care of me. I told him my horn wasn’t working after I pulled up, he poppe More

by seanpiterpater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

South Bay Hyundai responded

Welcome to the Hyundai family, and thank you for the amazing review! We're thrilled to hear your first experience with us was a 10/10. It means a lot to know our team made such a great impression—especially the service attendant who went above and beyond to fix your horn on the spot. We truly appreciate your kind words and look forward to being here for you every step of the way with your new Hyundai!

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