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Kei Yukimura
Kei Yukimura at South Bay Hyundai

Kei Yukimura

Service Advisor

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.8
27 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Japanese Japanese

4.8

27 Reviews

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27 Reviews of Kei Yukimura

November 15, 2025

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Employee Rating

The staff was friendly and helpful. They gave me a lot of information about my car. The waiting room is very nice. More

by tdguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re glad our team was friendly and helpful, and that you found the waiting room comfortable. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

November 07, 2025

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Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Lewis

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Nov 10, 2025

South Bay Hyundai responded

Thank you for your feedback! We’re glad to hear you had a good service experience and appreciate your suggestions regarding two-way shuttle service and loaner vehicles. We’ll share your comments with our team as we continue looking for ways to improve convenience for our customers.

November 01, 2025

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Very friendly and professional people, and very respectful treatment. The waiting area for the car was very comfortable. More

by gilda0
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Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad our team made you feel respected and comfortable, and that you enjoyed our waiting area. We appreciate your kind words!

October 15, 2025

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Leo was absolutely amazing in how he handled my service needs. Prior to taking the car in for inspection, he walked me through all of my questions. He was professional and informative all the way through. More

by william92
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Leo provided such attentive and professional service. We’ll be sure to share your feedback with him — it’s always wonderful to know when our team makes a positive impact. We look forward to serving you again!

October 01, 2025

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Had a great and easy experience having my vehicle serviced. Kei my service advisor was informative and giving me accurate time frames and resolving my issues with my vehicle. More

by ray.enriquez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re glad to hear that Kei provided clear communication and helped get your vehicle’s issues resolved efficiently. We appreciate your feedback and look forward to serving you again in the future.

September 17, 2025

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Kai and the team were SO helpful. Friendly attentive, knowledgeable and efficient as always. Outstanding. More

by ursula3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 22, 2025

South Bay Hyundai responded

Thank you for your kind words! We’re thrilled to hear that Kai and the team provided such a helpful and outstanding experience. Your feedback means a lot, and we look forward to serving you again!

September 12, 2025

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Our salesperson Ryan was super helpful and informative. Unfortunately, the car we bought has an issue already that South Bay Hyundai has failed to resolve. Now I am driving around in the hottest part of th More

by angeladevoe5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Ortiz

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Sep 14, 2025

South Bay Hyundai responded

We’re very sorry to hear about your experience and the inconvenience you’ve had with your new vehicle. While we’re glad Ryan was able to assist you during the sales process, it’s disappointing to learn that your air conditioning issue has not been resolved promptly—especially during this hot time of year. This is not the level of service we strive to provide. Someone will be reaching out to you shortly to ensure your vehicle is taken care of as quickly as possible. Your comfort and satisfaction are very important to us, and we appreciate the opportunity to regain your trust.

August 24, 2025

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Jack is the best service representative in SB Hyundai. From the manager Calvin to Keito, all the service reps are super kind and friendly over executive service attitude! Definitely come back again More

by kmotorsceo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Kim, Calvin Jeong, Jeremy Davis, Nicole Nelson, Willian Morales, Leslie Pacas

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Aug 25, 2025

South Bay Hyundai responded

We’re thrilled to hear such wonderful feedback about Jack and our entire service team! From Calvin to Keito, we’re proud to have a staff that treats every guest with kindness and professionalism. Thank you for your kind words! We look forward to welcoming you back again!

August 20, 2025

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I have recently returned to South Bay Hyundai (18 months now), since parting ways with this dealership around 5 years ago! I would say the number 1 reason I came back is my Service Advisor - Kei. He is know More

by sramos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2025

South Bay Hyundai responded

Welcome back, and thank you for sharing such wonderful feedback! We’re thrilled to hear that Kei’s professionalism, knowledge, and transparency made all the difference in your decision to return. Your loyalty means so much to us, and we’ll be sure to recognize Kei for the top-tier service he provides. We look forward to serving you for many years to come!

August 20, 2025

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Employee Rating

My entire experience at South Bay was absolutely wonderful. Everyone on the staff was so welcoming and kind, and they made the process of buying my car so effortless and enjoyable. I will be taking More

by solsson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Lee, Kevin Marroquin, Jim Hindi , Steven Suh

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Aug 22, 2025

South Bay Hyundai responded

Thank you so much for your kind words! We’re thrilled to hear that our team made your car-buying experience effortless and enjoyable. It means a lot to know you’ll be trusting us with your future service needs—we’ll be here to make sure you and your vehicle are always well taken care of. Enjoy your new car, and welcome to the South Bay Hyundai family!

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