Kei Yukimura | Page 2

Oil Change appointment only, but bombarded with additional services/cost even before the inspection to determine what services the car actually needs? No printed work order nor disclaimer that Sou additional services/cost even before the inspection to determine what services the car actually needs? No printed work order nor disclaimer that South Bay Hyundai dealer now charges a 3% fee for using your credit card for payment ( you see it later on the bill only). I have always paid via credit card on my previous service visits. More

by SCARLOGG Verified Customer Verified Customer

Report | Print

Went in for 30k mile checkup and when I picked up car they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? they forgot to reset when my next oil change as car tells me I’m still due for oil change?!??? More

by asandyclif Verified Customer Verified Customer

Report | Print

Kei was efficient and courteous during my arrival. After dropping off vehicle Kei kept in contact with me from inspection to sending me a report on what they found. Great overall Service experience. C After dropping off vehicle Kei kept in contact with me from inspection to sending me a report on what they found. Great overall Service experience. Calvin the Service Manager greeted me. More

by danton1 Verified Customer Verified Customer

Report | Print

We brought both of our Hyundai vehicles to South Bay Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim Hyundai for their excellent warranty service department, provided by our Service Advisor, Mr. Jack Kim More

by CGYAMAKI Verified Customer Verified Customer

Report | Print

All excellent highly recommended all the people were very cordial the facility was very nice as well cordial the facility was very nice as well More

by mrbrines Verified Customer Verified Customer

Report | Print

Service was great and informative. I wish the diagnosis cost wasn't so high for an item that didn't require action but I like the options that Kei provided me including the ability to I wish the diagnosis cost wasn't so high for an item that didn't require action but I like the options that Kei provided me including the ability to apply the cost to some optional work items that I may end up doing. More

by briancbolt Verified Customer Verified Customer

Report | Print

Unfortunately, waited nearly 4 hrs for an oil change. No one seemed to care. There were openings for service for every timeslot on web site. Won’t be returning. No one seemed to care. There were openings for service for every timeslot on web site. Won’t be returning. More

by teschafer Verified Customer Verified Customer

Report | Print

Fine experience, could use more comfortable quiet seating but overall good situation, definitely better than Kearney Mesa!! but overall good situation, definitely better than Kearney Mesa!! More

by yous789 Verified Customer Verified Customer

Report | Print

Very quick turnaround time this time and this was on a busy Monday. The representative Kay is very helpful. busy Monday. The representative Kay is very helpful. More

by sey201 Verified Customer Verified Customer

Report | Print

The personnel were very professional and I was very satisfied with the services I requested. satisfied with the services I requested. More

by bluesky23459 Verified Customer Verified Customer

Report | Print