Keith Bertrand
Keith Bertrand at Copeland Subaru Hyannis

Keith Bertrand | Page 6

Sales Manager

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

Contact Me
5.0
94 Reviews

Industry Experience

26 yrs, 10 mos

5.0

94 Reviews

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94 Reviews of Keith Bertrand

January 07, 2022

Dealership Rating
Employee Rating

Scheduling a convenient appointment was extremely easy. Tom McCarthy patiently explains the service need and options available. The work was done promptly and with good care. I have been a customer for 8 y More

by PEDRO13HA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Costa , Thomas McCarthy

Jan 07, 2022

Copeland Subaru Hyannis responded

We appreciate your business and our team looks forward to serving you again soon! Bryan Scarpellini Managing Partner

January 06, 2022

Dealership Rating
Employee Rating

we've been dealing with subaru through 3 ownerships,nice to see the same faces and still the same high quality salesmanship, honesty and always treated like family More

by JORDAN5561
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta , Thomas McCarthy

Jan 06, 2022

Copeland Subaru Hyannis responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle and we thank you for being a loyal customer! Bryan Scarpellini Managing Partner

November 14, 2021

Dealership Rating
Employee Rating

the service is good and all work is thoroughly done, people are knowledgeable and accommodating. More

by BIANCAPO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham , Everton Gouveia, Thomas McCarthy

Nov 14, 2021

Copeland Subaru Hyannis responded

Bianca, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Bryan Scarpellini Managing Partner

November 06, 2021

Dealership Rating
Employee Rating

Great service and a very helpful staff. Would definitely purchase another vehicle here in the future More

by THEJACKCHOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Wayburn

Nov 06, 2021

Copeland Subaru Hyannis responded

Here at Copeland Subaru Hyannis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Bryan Scarpellini Managing Partner

October 01, 2021

Dealership Rating
Employee Rating

Great personalized service. I felt Robert, Keith and Chris had my best interests at heart from the beginning. They took the time to explain everything clearly from start to finish. More

by JCRIZZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta , Robert Wayburn

Oct 03, 2021

Copeland Subaru Hyannis responded

It's fantastic to hear that Robert, Keith, and Chris provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Copeland Subaru Hyannis! Bryan Scarpellini Managing Partner

September 26, 2021

Dealership Rating
Employee Rating

I have leased 4 vehicles and my daughter has leased 3 and getting ready for her fourth soon. Need I say more? We love George and the rest of the gang at Copeland Subaru. More

by NCALL91250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2021

Copeland Subaru Hyannis responded

Thank you for taking the time to share your thoughts on working with George and the rest of our team. We're glad to hear we delivered such a great experience! Bryan Scarpellini Managing Partner

September 12, 2021

Dealership Rating
Employee Rating

Knowledgeable sakes person. Answered my questions and gave me ample time to make a decision and respected my need to test drive both cars under consideration twice! I am very happy with my purchase . Wh More

by dianepurcell22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCarthy, Robert Wayburn

Sep 12, 2021

Copeland Subaru Hyannis responded

Thank you so much for taking the time to share your feedback with us, Diane. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 11, 2021

Dealership Rating
Employee Rating

It was a pleasure working with Rob and everyone of Copeland Subaru. When we first meet with him, we told him we were test driving several vehicles that day to see what we wanted to purchase. He gave u More

by ppluc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta, Patrick Packenham , Everton Gouveia, Robert Wayburn

Sep 12, 2021

Copeland Subaru Hyannis responded

Thank you so much for choosing Copeland Subaru Hyannis! Congrats on your new Subaru, and let us know if we can be of any more assistance!

September 09, 2021

Dealership Rating
Employee Rating

Is the best servicing I’ve ever had and will alway continue using them, the service advisors and the techs are very knowledgeable and helpful More

by lukeventimiglia2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Costa, Chris DaCosta, Patrick Fortin, Patrick Packenham , Everton Gouveia, Max Martin-Simmons, Thomas McCarthy, Justin Phillips, Robert Wayburn

September 01, 2021

Dealership Rating
Employee Rating

Easy to reach for advice and solving problems when possible or make appointment. Always feel comfortable asking questions as all staff have been friendly, knowledgeable. and patient All these quali More

by SKEILTY28
Recommend Dealer
Yes

Other Employees Tagged: Patrick Fortin , Everton Gouveia

Sep 02, 2021

Copeland Subaru Hyannis responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Copeland Subaru Hyannis. Bryan Scarpellini Managing Partner

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